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JOHNSON'S POOLS AND SPAS

Founded 1977 • With Angi since February 2009

4.3

(7) Verified Reviews

Description

Founded in 1977, 3rd generation family business, specializing in pools, hot tubs, fireplaces and hearth products. No subcontracting. Johnson's Does all their own work. Also Water hauling....

Verified Reviews

A few reviews for this pro...
4.0

06/08/2017

Overall they did a good job, there were just a couple of issues. After the new concrete was poured, they marked the installation holes for the ladder. However they were too close to the edge of the pool, so when the ladder was installed the feet did not rest against the side of the pool as they should. They originally told us we needed a different kind of ladder which they provided at no charge, b...

Description of Work
Tear out and replace concrete around 18x36 inground pool, replace liner, install new winter cover.

Category pool cleaners

4.0

07/17/2015

One of four companies that I considered for a new 21 foot above ground pool. Their quote was in the middle of the 3 received but only because I think they quoted the wrong heater (see below). Fourth company was so slow to respond I never actually received a quote. Showroom was great and staff were friendly and very responsive. Quote was received the same day while we were there which was great. Re...

Description of Work
Provided a quote for a 21 foot above ground pool with gas heater. Selected 21st Century instead. (See separate review)

Category pool cleaners

4.0

07/14/2015

First time we called, they told us it was probably a leaky roof and to call a roofer which we did. The roofer came and inspected the area and said the water wasn't leaking through the roof. He is a roofer and does not work on chimneys but said he would vouch for it if anyone had any questions. So I called back, was told the owner would get back to me. I heard nothing, so I called again a week late...

Description of Work
I purchased a new hot tub and wood stove in 2009 when we moved to this area, no problems or complaints, always on time and professional. In May, we noticed the stove pipe started to leak, water was running down the outside of the pipe down to the top of the stove.

Category pool cleaners,fireplaces

5.0

05/18/2014

I called Johnson's about replacing some connections to my pump and filter in order to open pool this year. They did a great job, very quick and I was very happy with the work. I have used Johnson's in the past to also replace my liner. I would not go anywhere in the area.....very happy!

Description of Work
Had Johnson's do some repair work on my in-ground pool

Category pool cleaners

Service Provider Response

Thank you, [member name removed]. Your satisfaction is very important to us. As always, we appreciate your continued patronage. Swim on!
3.0

05/07/2014

unknown

Description of Work
unknown

Category pool cleaners

Service Provider Response

We have gone through our service computer, as well as our point of sale system, and show no service or sales to an individual with this name, and show no service, ever to the address listed. We have contacted Angies list with this research and have asked them to contact the member with details. They have not done so yet. We want to turn this "C" into and "A", but need more information first. We ap...
5.0

05/30/2013

They're awesome! So helpful and friendly! They could have completely ripped me off when I needed my flooded pool taken care of, but instead suggested that I put a little labor into the process and saved me $1000! They have been really great; I would definitely recommend them!

Description of Work
I've been using Johnson pools for the past year.. I switched to them to help me clean up a flooded pool when my previous company would not respond or help me. They now open and close my pool each year.

Category pool cleaners

Service Provider Response

Thank you, [removed member name], for your continued patronage. We appreciate the kind review!
4.0

04/30/2012

They have a fast turnover in employees. Some of them just don't cut it. I give them straight B's across the board.

Description of Work
I had a pool cover put on that you can walk on.

Category pool cleaners

Service Provider Response

Member, actually we have a very small turnover rate. Our company has several different crews, opening/closing, service, pool rebuilds, and new construction. It is likely the crew who installed your cover was "new to you", as your lead tech has been here for 16 years. Your feedback is greatly appreciated, as is your continued partronage. Thank you.

    Services Offered

    Pool, Stoves, Hot Tubs, Water Hauling

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover, Financing Available
    Senior Discount
    No
    Warranties
    Yes