JERRY BILES SVC

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I have used Jerry Biles Service for many years. He is not only an expert mechanic, he is very professional and honest. My 1998 vehicle is still going strong due to the expert work from Jerry and crew. I know that if the car does not need work it will not be done - no unnecessary repairs! I could not recommend Jerry and crew and more highly!

For the air conditioner they had to keep the car for three days because 'wrong parts' were delivered...twice. Work was warantee and he tried to charge me sales tax which I had to prove was not my responsiblity.
Later I had engine misfire and car was returned to me several times as fixed but continued to misfire. They did $900 of trial and error work, before the engine was finally tore down and fixed as recomended byt the warrantee company, but it took over three weeks and I was out the $900 in misdiagnosed repairs,.
Prior I had my tires alligned here only to find the tires went to the metal in less than three months after my Biles allignment. I needed a cam adjustable bolt put in to fix a pigeoning of my wheels not fixable by a standard allignement (service provided elsewhere).
Overall these are nice people and a friend of a friend, so I gave them benefit of the doubt through overcharges and over time on repairs, but the last one needlessly cost me $900 out of pocket and the loss of a reliable car for several weeks, all for a covered repair that finally was fixed via the recomendation of the warrantee service that had better knowledge of the common problem than did Biles garage.

I took my vehicle to another place, had the snow tires changed to regular ones, then I was driving down the road, a tire completely came off, I had it towed to Jerry Biles, they put new lugs on it, and a new tire. I have been taking my vehicles there for years, they are honest, do quality work, that's what impresses me. I've taken vehicles in, expecting it be a big repair, and it's only been $20 to $30. When the wheel came off last, he said a new wheel would be $250, but, he found me a used one for $125. He made a value judgement, I took in a Honda Civic with 88,000 miles on it. He could have made a lot more money, but, he saved me money. I expect the other business that put the regular tires back on to reimburse me, but, I haven't approached them yet. I have an appointment with them to present them with the bill. I give Jerry Biles high ratings and will continue to use them in the future.

He is a wonderful mechanic. I went in without an appointment, and he took care of it immediately. The price was reasonable. I have had a situation where I have taken the car in, thinking something was wrong. He looked at the car and found some small things. He is honest and responsive. He does a good work.