Description of Work: We bought a couch from Ashley Furniture. It was a reclining seat, and they also delivered it.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$750
Al S.
02/2013
1.0
furniture sales
 + -1 more
We bought a living room furniture set in May of 2009 and right after the one year warranty expired the seat cushions and back cushions started sinking down and the fabric was wearing out on the arms. They sent out a repairman who said it was normal wear and that they will, as a courtesy out of warranty, replace the stuffing in the back cushions which they did. The back cushions once again crushed down and after 2 years the furniture is worthless. You sink far down and lean far back and it makes cracking noises. Ashley sells nice looking, extremely poor made furniture and gets out of all responsibility with their one year warranty. Don't buy anything from Ashley!
Description of Work: .
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
$2,000
Todd E.
06/2012
4.0
delivery service
 + -1 more
They were professional, but they were a little bit late; they said they had some truck problems.
Description of Work: Ashley Furniture Home Store delivered a couch and a set of stairs to my house a year and half ago.
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Service Categories
Furniture - Sales,
Delivery Service
FAQ
ASHLEY FURNITURE HOME STORE is currently rated 3 overall out of 5.
No, ASHLEY FURNITURE HOME STORE does not offer free project estimates.
No, ASHLEY FURNITURE HOME STORE does not offer eco-friendly accreditations.
No, ASHLEY FURNITURE HOME STORE does not offer a senior discount.
No, ASHLEY FURNITURE HOME STORE does not offer emergency services.
No, ASHLEY FURNITURE HOME STORE does not offer warranties.