Donna's Detail Cleaning Service
About us
Attention to detail. 2 other employees may help. Charges by the job. No travel or trip charges. Will work around your schedule.
Business highlights
Services we offer
Cleaning & Organization
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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76% | ||
10% | ||
0% | ||
10% | ||
5% |
Donna is WONDERFUL!!! (I don't know how anyone could give her anything less than an A+!!!) I was able to reach Donna right away and she came over to give me a quote that same weekend. I liked Donna immediately ... she asked great questions and explained in great detail everything that's included in her service. Donna's also clearly an animal person, (I have a cat and a very large, scary sounding pit-bull mix). And just as importantly, my animals immediately liked Donna as well, (my cat actually came out and let Donna pet him, which he NEVER does!) My pets are one of the reasons I've been reluctant to hire a cleaner ... I worry about how they will be treated when I'm not around. But after meeting Donna, I knew they were in good hands! And Donna's cleaning is as wonderful as her personality!! I cannot tell you how fantastic it felt to walk into my house and see/smell how clean it was! Donna's business name is very accurate, she notices and addresses the details! Donna even called me later in the evening to see if I was happy with her work, and to let me know that, and quot;Each time I would notice a little more.and quot; I'm so impressed that she got my house, in lack of a better term, to a baseline of sorts her very first time here ... and I love even more that she isn't satisfied with just staying at that baseline! I am absolutely thrilled to have found Donna, and am sure she will be with us for a long time to come!!!
She was supposed to come back the following month right before the 4th of July bbq my family was hosting at our place. We had agreed upon a day and she gave me a time estimate because she had a couple other jobs before mine. She never called to update me that she was going to be late -- I had to be the one to call her twice to see around when she would be coming -- and then finally she called at the end of the day to say she and her team couldn't come after all because the current job was taking longer than expected.
Fast forward nearly a year later and I contacted her last week to try to set up a cleaning day and she was supposed to call me back a few days later to nail down a day and a call never came, which honestly, did not surprise me. I went on to contact another cleaner through Angie's List.
I'm not sure if she's so busy that she doesn't need extra jobs or just isn't very organized but I don't think it's unreasonable to expect her to return my call to set something up when she says she will. Donna does great work IF you can manage to get her to your house. Punctuality is definitely not her strength.
She is also is very personable and pleasant to work with and is someone of integrity that you feel very comfortable having in your home. When I initially spoke with Donna, she offered a number of references, I called several and they had nothing but high praise for Donna and her team. Same for me, I highly recommend her.
Licensing
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