TOPAZ DESIGN GROUP
About us
Topaz Design Group is a full service landscape & masonry design & build firm servicing Long Island for over 25 years. We specialize in all aspects of exterior design & installations with comprehensive expertise and with an emphasis on quality workmanship, professionalism, and meticulous attention to detail. What defines us? Our beautiful outdoor living spaces and our superior customer service. We will guide you every step of the way to achieve the outdoor environment that you have been seeking. Our innovative and exciting approaches to traditional landscaping challenges result in outdoor living spaces you will admire forever - adding value to your property and your lifestyle. Topaz properties are designed with longevity in mind. All materials are meticulously coordinated on every project to ensure every design and layout compliments the home and surrounding environment. Our projects are completed one at a time, on time, and within budget. From start to completion, our attention to detail is evident; no matter the size of your project, materials are hand-picked for your project by the owner/designer personally. Every project; every time. We are fully licensed and insured. We are ICPI Certified and are Pro-Installers & Authorized Contractors for Nicolock, Cambridge, Techo-Bloc, and Unilock.
Business highlights
Services we offer
& stone patios, Decks, Driveways, Entrance-ways, Fencing, Irrigation, Landscape Design & Installation: Lush gardens, Landscape renovations, Outdoor Fire pits, Outdoor Fireplaces, Outdoor Kitchens, Outdoor cabanas/showers, Outdoor living rooms, Pavilions, Pergolas, Pool coping Water Features, Pool patios, Pool-scapes, Portico, Privacy screening, Radiant Heat, Retaining walls, Sitting walls, Stone/brick veneer, Walkways, Waterfront landscape specialist. Expert Masonry: Paver, brick, steps, null
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 60% | ||
| 40% | ||
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"I am sorry this client feels there was poor communication. I have just gone over all the messages from the past 2 years and while we were in 'talks' prior to contract, all phone calls were answered right away or when they needed to specifically speak to the owner - they were called back within 2 days; which is a very reasonable amount of time. As far as the time-line for project start, we try very very hard to stick to the time-lines we tell our clients, but there are many circumstances that we cannot control that may cause setbacks and delays. Weather, is probably the biggest factor, but there are also times when we are short a crew-member or 2; or job-site 'surprises' - when while doing demo or the actual build that we either come across something that couldn't be seen until we started work that may slow the guys down or the client makes some changes or additions on the spot that may take more time than we allowed for. These are just a few examples. We do try very hard and so do our guys; they often work late to make up for lost time. In regard to the tree that died, i could not find any messages that they called about the tree. As i explained above, I looked through 2 years of messages. We would have absolutely sent someone to look at the tree as we do have a 1 year warranty on trees and shrubs (of course conditions do apply) and we are very good at honoring our warranty. We are certainly willing to replace the tree if the client has not replaced it yet, at our wholesale cost. The office is staffed Monday through Saturday specifically to handle the phones and scheduling. I apologize if a message was missed; we certainly aren't perfect but we do place a priority on customer service and do our best. We would still like to make this customer happy and replace the tree at our wholesale cost, if they want."
Licensing
State Contractor License Requirements
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