Installations Unlimited
About us
Installations Unlimited has been family owned and operated since 1987. We offer a wide selection of Car, Truck, & Boat Accessories. Everything from nerf bars, tonneau covers, mud flaps, & much much more. We are your one stop shop for Home electronics as well! We have the top names like Samsung, Klipsch, LG, Toshiba, Yamaha, Sonance, Stealth Acoustics, Episode, Onkyo, Nuvo, URC, Epson and Much much more!!
Business highlights
Services we offer
Back-up Cameras, Back-up Sensors, Bluetooth Hand-Free Car Kits, Car Alarms, Custom Wheels & Tires, Drop Down Video, Flat Screen TV’s, Floor Mats / Mud Flaps, Front Projectors and Screens, Home Audio & Video, Lift Kits / Lowering Kits, Marine Audio & Video, Navigation & Satellite Radio, Nerf Bars, Remote Starters, Structured Wiring, Video Surveillance, We Specialize in: Car Audio & Video, Whole House Audio, Window Tinting, iPod & iPhone Integration
Accepted Payment Methods
- CreditCard
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the problems we saw with the molding). Initially, once installed, this replacement molding looked good, but upon closer
inspection, you could see where paint had been chipped off the edge of the front doors and also on the front doors underneath where the chrome molding was. Their solution… we will order touch up paint and call when it comes in. Inever got a call. So, about 10 days later, I called IU only to be told the paint had not been ordered because they did not have my VIN # and had lost my phone number (I’m listed in the phone book, by the way!)!! After giving them the info, they said they’d call when the paint came in. Again, I never got the call, so called them about a week later and the paint had come in. On my final appointment there, they used the touch up paint to repair the chips they were responsible for making on my new car. My recommendation …. question them on what they are going to install on your car and make sure it will work on your car and/or ask about other options! There was no reason for us to have gone through two months of hassles and numerous trips to and time spent at IU…. If only IU had helped us make the right choice in molding to begin with instead of ordering and then installing molding that would not work on my car, all of this could have been avoided!
"We would like to apologize for your experience with your body side molding. You are correct it took way to many visits to get it finalized. The experience was not convenient for you and no one would have appreciated the amount of attempts it took to make it right. Since your vehicle we have made some internal changes to how we sell and install body side molding. Thank you for sticking with us to the end. If there is anything we can do for you in the future please let me know. We will do whatever it takes to make it right."
Once we got there we didn't see it in the parking lot, not a good sign. We went in, talked with the receptionist, who was texting on her cell phone... She said just a moment, stopped her texting, then went over to service. FIVE minutes later, we were asked by her to go over to service. I had to repeat my statement to them, as if they didn't know from the receptionist. I told them I was told it'd be done by noon. "Who told you that?," they asked. "That guy right over there," I said. Well, 'that guy' came over to me and my wife, and flat out lied that he didn't say that. WOW, we were both there when he said it.
After a few moments backtracking, they all apologized. We were then told it's in service now and would be done in 1 hour. OK - TWO hours later we were called on the phone. They didn't leave a message, just hung up when I didn't answer it in time. I called them back, stating they didn't leave a message, and was told by the lady on the phone that she got a message that voicemail was not setup, so she couldn't leave a message. Interesting, as VM DOES work, I DO test it periodically.
SO, when we arrived to pick it up, we asked to be shown how to use the remote starters. I also asked for a manual, I was told that one was in the car. Fine. Well, after driving around, I tried to use the lcd 2 way unit that we paid extra for, and couldn't figure something out. I looked at the instruction book, they didn't give us all the manuals. They didn't even show us were the unit was installed when we were there to pick up the vehicle.
The next day I called them about the book not being provided. I was transferred FIVE times on the phone, each time without being told I was going to be transferred, each time I had to explain the whole thing over again! I was finally told the name of the unit, so I could download the booklet myself online. As I was trying to ask another question, this last guy HUNG UP ON ME.
I was originally going to get heated seats added to this vehicle by them, but no longer. We will NOT be going back for any services from this company.
Licensing
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