The Cover Guy

Placed my order 10 weeks ago and have yet to receive the cover. Several email responses regarding estimated delivery dates upon complaining, but none have been accurate. Quote 1: 3-4 weeks (on website). That date passed and called to inquire as to when it will be completed. Quote 2: 5 weeks (due to peak season). This didn't happen. Upon contacting again, Quote 3: another 2 - 2.5 weeks. This still didn't happen. Upon contacting again, Quote 4: either 8/11 or 8/14. Again nothing. Upon contacting again, Quote 5: Toward the end of the week. This was unacceptable, demanded a specific date so I got Quote 6: Product will ship 8/18. Supposedly the product shipped Thursday 8/17, but today's 10 days later and alas I still have no cover. Contacted the shipping company and they don't delivery to my area and are handing the product off to a different shipping company. I have called the company over 20 times. The "status" line takes you automatically to extension 211 which is a voicemail box. I've tried many other extension numbers and have found only 2 others which supposedly go to an individuals desk, extensions 212 and 213. After leaving voicemails for these individuals and getting no response, I will be contacting legal representation. Please for your own sanity, never ever use this company. I truly believe this is a scam and I have lost my money.