Midstate Basement Authorities, Inc. is Central New York's trusted, full-service basement waterproofing and foundation repair contractor. Fully insured, and equipped to handle any size job for both residential and commercial. Services include basement waterproofing, water control systems - interior and exterior, crawlspace encapsulation and repair, foundation repair, structural analysis and repair, sump pumps, wall crack repair, and bowed wall repair. Serving Ithaca, Syracuse, Binghamton and everywhere in between. We do not service new construction - as in pouring new foundations or basement remodeling. We also do not do shotcrete or gunite sprays and we no longer offer concrete leveling/lifting. We treat our customers like family from start to finish by providing excellent customer service, preventative tips, free inspections and fair estimates on work that needs to be done.
Midstate Basement Authorities is a full service basement waterproofing and foundation repair contractor whose services include basement waterproofing, water control systems, crawlspace encapsulation & repair, foundation repair, structural analysis and repair, sump pumps, wall crack repair, and bowed wall repair. We treat our customers like family and provide excellent customer service, preventative tips, free inspections, and fair estimates on work.
We do not offer any services involved in new construction, including pouring new foundations or basement remodeling. We also do not do shotcrete or gunite sprays and we no longer offer concrete leveling/lifting.
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Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
6% | ||
0% | ||
3% | ||
3% |
"Thank you for such a great review and for being such a great customer!"
"[Member Name Removed], I will definitely bring this up to the team and specifically the crew who worked on your home. Thank you for the positive review and the feedback you shared."
"Thank you [Member Name Removed] for providing a review for us on Angie's List as most of our customers come from referrals from great customers. Please let us know if you need anything in the future or if you have any concerns on the work being done. 607.387.4825 x.1000. Have a wonderful day!"
"Thanks [Member Name Removed], we just got notice of your review. Pleasure to have done business with you. Please let us know if you need anything in the future."
"Thanks [Member Name Removed] -- pleasure doing business with you!"
"Thank you for your feedback [Member Name Removed], it was a pleasure to meet you. After the extensive steps you already took to fix your chimney. I hope that you are still staying dry. As we mentioned, we didn't think the Xypex would sustain the high temperatures and generally doesn't work on brick. I hope you will keep us in mind for future jobs shall they arise."
"We appreciate the opportunity to address your concerns. The date of the appointment which needed to be rescheduled was actually on September 9th,2015. We do everything in our power to make appointments for site visits for project estimates within two weeks of our clients' contact and request. Frankly, we've never had a client feel this was anything but fast service before. We were and still are sorry for the inconvenience of the necessary rescheduling of the appointment. Anyone who has even had a family though, much less owned a business, has had unexpected emergencies come up. Our clients generally extend the same understanding to us that they hope for when they need to reschedule. Our advertised service area is 65 miles from Ithaca. Corning is 34 miles. On September 9th, 2015 our office manager Cynthia spoke with [Member name removed] and offered to reschedule the appointment to any day or time that was convenient, including the very next day if you preferred. [Member name removed] refused other opportunities to reschedule. We remain committed to assisting you with your project, and will come give you a quote whenever you are ready. Sincerely, Eric Leach Midstate Basement Authorities"
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Sunday: | Closed |
Monday: | 8:00 AM - 4:00 PM |
Tuesday: | 8:00 AM - 4:00 PM |
Wednesday: | 8:00 AM - 4:00 PM |
Thursday: | 8:00 AM - 4:00 PM |
Friday: | 8:00 AM - 4:00 PM |
Saturday: | Closed |