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Midstate Basement Authorities, Inc

Foundation Repair, Basement Waterproofing, Drain Pipe Installation,

About us

Midstate Basement Authorities, Inc. is Central New York's trusted, full-service basement waterproofing and foundation repair contractor. Fully insured, and equipped to handle any size job for both residential and commercial. Services include basement waterproofing, water control systems - interior and exterior, crawlspace encapsulation and repair, foundation repair, structural analysis and repair, sump pumps, wall crack repair, and bowed wall repair. Serving Ithaca, Syracuse, Binghamton and everywhere in between. We do not service new construction - as in pouring new foundations or basement remodeling. We also do not do shotcrete or gunite sprays and we no longer offer concrete leveling/lifting. We treat our customers like family from start to finish by providing excellent customer service, preventative tips, free inspections and fair estimates on work that needs to be done.

Business highlights

Veteran owned and operated
13 years of experience

Services we offer

Midstate Basement Authorities is a full service basement waterproofing and foundation repair contractor whose services include basement waterproofing, water control systems, crawlspace encapsulation & repair, foundation repair, structural analysis and repair, sump pumps, wall crack repair, and bowed wall repair. We treat our customers like family and provide excellent customer service, preventative tips, free inspections, and fair estimates on work.

Services we don't offer

We do not offer any services involved in new construction, including pouring new foundations or basement remodeling. We also do not do shotcrete or gunite sprays and we no longer offer concrete leveling/lifting.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • PayPal
  • Financing Available
  • Check
Reviews
4.735 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
3%
1
3%

Filter reviews by service

Showing 1-25 of 35 reviews
Kelly R.
Mar 2025
5.0
Concrete Leveling
Yes, I recommend this pro
$450,000
Excellent, Bill was extremely profrssional

Martie T.
Nov 2020
5.0
Basement Waterproofing
Yes, I recommend this pro
$1,200,000
The guys, Mark and Travis were awesome. Worked hard, were very friendly and explained everything. They had a 2 hour ride to get here so that cut into their work time, which wasn’t their fault, so they were here longer than expected, but they got it done well. Would have them here again in a heartbeat- though I hope that won’t be necessary ?.
Response from Midstate Basement Authorities, Inc

"Thank you for such a great review and for being such a great customer!"


Richard T.
Sep 2019
5.0
Foundation Repair
did not get done

James S.
Oct 2018
5.0
Foundation Repair
Yes, I recommend this pro
$340,000
Pleased with the work. One disappointment was that they used my hose for the concrete and my broom for cleanup. They should have been more respectful of our property.
Response from Midstate Basement Authorities, Inc

"[Member Name Removed], I will definitely bring this up to the team and specifically the crew who worked on your home. Thank you for the positive review and the feedback you shared."


Brandon P.
Feb 2018
5.0
Foundation Repair, Basement Waterproofing + 3 more
Yes, I recommend this pro
They were quick, efficient, polite, and hardworking gentleman. I would hire them for any and all basement help

Cheryl F.
Oct 2017
5.0
Drain Pipe Installation
Yes, I recommend this pro
$260,000
very goood
Response from Midstate Basement Authorities, Inc

"Thank you [Member Name Removed] for providing a review for us on Angie's List as most of our customers come from referrals from great customers. Please let us know if you need anything in the future or if you have any concerns on the work being done. 607.387.4825 x.1000. Have a wonderful day!"


Richard R.
Jul 2017
5.0
Foundation Repair
Yes, I recommend this pro
$85,000
Couldn't have been better. They had an opening and were able to come 3 days earlier than originally scheduled. Rob & Justin were very professional and obviously knew exactly what they were doing. When I pointed out a small section on a side of the house that was not included on the quote, they made a quick call and just got permission to take care of it. I made it clear I was willing to pay for it, but they covered it under the original quote. All told they were there a couple of hours and left the area cleaner than they found it. My wife and I were and are very happy. As I told their office manager, "it's great to work with professionals."
Response from Midstate Basement Authorities, Inc

"Thanks [Member Name Removed], we just got notice of your review. Pleasure to have done business with you. Please let us know if you need anything in the future."


Charles H.
Jul 2017
5.0
Foundation Repair, Basement Waterproofing + 1 more
Yes, I recommend this pro
Eric and crew were great to work with on a big job they just finished for us replacing the entire foundation of an old house in Ithaca. The original foundation was in danger of collapse. Working with Taitem Engineering the crew at Midstate assessed the scope of the job and designed a fixed bid job to shore up the house, replace several joists and remove the old foundation walls. Along the way the entire HVAC system had to be removed and put back and plumbing and electrical had to be changed across the basement. The house looked like it was being raised up mid job with the old foundation removed and the house safely shored up. After removing part of the old foundation walls the crew found further structural issues with the house framing. They consulted with the engineer and came up with a plan to fix the problem. It was a change in scope and design, but Eric didn't change the price of the job. They changed the footer and wall design and worked with me to get the approval to change the job. The additional shoring that was needed on the job because of the change didn't cost us anything extra and now the house is level, secure and stronger than it was before by a longshot. Plumbing, HVAC and electrical are all back in place and passed inspection. Erik even personally made sure the hot water was on and working throughout the house. The crew worked **** ** the job on time and professionally each step of the way. Eric also managed multiple subcontractors on the job and dealt with the permitting process and the City of Ithaca directly. Last day on the job they were cleaning up small specks of material that I would have missed or not really cared about. They also communicated well with the church next door to use their parking lot for access. After the job they returned the church parking lot to better than it was before by grading out some gravel others had snowplowed into a corner before Midstate's job even started. I've already recommended Midstate to friends and wouldn't hesitate to work with them again.
Response from Midstate Basement Authorities, Inc

"Thanks [Member Name Removed] -- pleasure doing business with you!"


Karli B.
Jun 2017
2.0
Basement Waterproofing, Drain Pipe Installation + 1 more
$450,000
sump pump is quiet and works well. Water still in basement, basement still damp and drainage issue outside is worse than when started. The sump pump drained onto the porch step and created mudd to accumulate onto the steps. We asked for the sump pump to be relocated, it was moved to another location that created a larger issue. See pictures below. Then we were quoted another price of $1,500 to fix the drainage issue. In addition, a large amount of dust made it way through the house via the ventilation system. It was listed in the contract that "air movers" and "dust collectors" will be used to, but that work can create "notice dust and disturbance to surrounding areas". I can understand the basement, but not the living areas up a floor.

Raymond G.
May 2017
5.0
Foundation Repair
Yes, I recommend this pro
they could not do the job
Response from Midstate Basement Authorities, Inc

"Thank you for your feedback [Member Name Removed], it was a pleasure to meet you. After the extensive steps you already took to fix your chimney. I hope that you are still staying dry. As we mentioned, we didn't think the Xypex would sustain the high temperatures and generally doesn't work on brick. I hope you will keep us in mind for future jobs shall they arise."


Ken S.
Oct 2016
5.0
Foundation Repair
Yes, I recommend this pro
$1,200,000
The work was finished promptly and looks good. The crew was easy to work with and dealt with several changes that came up very well.

Barbara S.
Oct 2016
5.0
Foundation Repair, Basement Waterproofing
Yes, I recommend this pro
$300,000
Office staff was friendly and got my appointment scheduled quickly. The work was completed on time and on budget. Since the work has been done, our basement is much drier. We are very happy with the work.

Edward P.
Mar 2016
5.0
Foundation Repair, Basement Waterproofing + 1 more
Yes, I recommend this pro
$625,000
I can't say enough about how prompt, efficient and professional Eric, Adam and all of the team from Midstate Basement Authorities have been. When our basement flooded, I called Midstate and Eric and Adam were here the next day. I had a proposal in 2 days and they were here to do the work within a week of my signing the proposal. Following the installation of the basement system and sump, I discovered that the drainage line I had them hook the sump,outflow to was not adequate and called Eric. He was there the next day and worked out a solution that also solved my long standing problem with the water flow from our gutter downspouts. Other contractors have attempted to resolve the gutter downspout problem without success. Eric quickly designed a drainage system that will finally solve all of the drainage problems on our property.

The workers from Midstate were courteous and respectful while working in our house. They kept us informed of their progress and took care to make sure that their work caused as little disruption As possible. The quality of the work that they performed is excellent. We would not hesitate at all to use them again and recommend them highly. They are not only very professional, they also provide exceptional customer service.



Pamela G.
Mar 2016
5.0
Foundation Repair, Basement Waterproofing
Yes, I recommend this pro
$1,169,000
In response to my initial email inquiry, Eric, the owner, came to the house and we discussed all of the issues and how they would deal with them. He took measurements and pictures and was very professional, polite and encouraging. Within a few days he emailed me a very precise and detailed proposal outlining all three jobs and the estimated cost. I immediately accepted. Adam came to the house and took some more measurements and pictures and said the work would begin the following week and take three days. The required permits were taken care of right away. As scheduled, Paul (the onsite foreman), Lloyd and TJ showed up and began to work. Braces were installed against the basement wall after the cracks were repaired. On the exterior a French drain was put in along the side of the house extending to the ditch out front. The old walkout was excavated and a new permentry door was installed. The work went as planned with no problems and was finished in three days. All debris was taken care of and they cleaned up when they were through. All of my questions and concerns were answered. Adam followed up the day after the work was completed to see if I was satisfied and to answer any additional questions. I also must give kudos to Cynthia, the office manager, who made the paperwork and payment process smooth and effortless. The quality of the work and the quality of the employees is just exceptional.

Christina N.
Dec 2015
5.0
Foundation Repair, Basement Waterproofing + 2 more
Yes, I recommend this pro
$4,500,000
.

Anne P.
Oct 2015
5.0
Foundation Repair
Yes, I recommend this pro
$900,000
Very pleasant, helpful, professional and reliable.

Allison Z.
Sep 2015
1.0
Foundation Repair
Ten minutes before the scheduled meeting time, the provider called my husband and canceled.  He said he had an emergency situation and wasn't going to be able to make it.  There was no effort on his part to reschedule or try to come another time.  Since we had to wait two weeks for this appointment, and my husband re-arranged his work schedule to meet the company at our house, it was very frustrating to have them cancel like that.  We feel that since we live about 45 minutes from the company's location, the provider was not aware of that and on his way to our house looked at the address and didn't feel like making the effort.  If they can't even make the effort to show up for the initial meeting how can they be trusted to make the effort to repair our house? 
Response from Midstate Basement Authorities, Inc

"We appreciate the opportunity to address your concerns. The date of the appointment which needed to be rescheduled was actually on September 9th,2015. We do everything in our power to make appointments for site visits for project estimates within two weeks of our clients' contact and request. Frankly, we've never had a client feel this was anything but fast service before. We were and still are sorry for the inconvenience of the necessary rescheduling of the appointment. Anyone who has even had a family though, much less owned a business, has had unexpected emergencies come up. Our clients generally extend the same understanding to us that they hope for when they need to reschedule. Our advertised service area is 65 miles from Ithaca. Corning is 34 miles. On September 9th, 2015 our office manager Cynthia spoke with [Member name removed] and offered to reschedule the appointment to any day or time that was convenient, including the very next day if you preferred. [Member name removed] refused other opportunities to reschedule. We remain committed to assisting you with your project, and will come give you a quote whenever you are ready. Sincerely, Eric Leach Midstate Basement Authorities"


Sarah V.
Jul 2015
5.0
Foundation Repair, Drain Pipe Installation + 1 more
Yes, I recommend this pro
$600,000
.

Leslie H.
Jun 2015
5.0
Foundation Repair, Basement Waterproofing
Yes, I recommend this pro
$240,000
unknown

Ian S.
Apr 2015
5.0
Foundation Repair, Basement Waterproofing
Yes, I recommend this pro
unknown

Jeffrey B.
Mar 2015
5.0
Foundation Repair, Basement Waterproofing + 1 more
Yes, I recommend this pro
$330,000
Midstate Basement Authorities did a great job on this project.
1) All workers were very professional, and responsive to any questions or requests I had.
2) The complexity of this job increased once we discovered that a significant amount of water was leaking from an underground pipe just outside our basement wall.
3) They were able to simultaneously finish the drainage system and sump pump project as well as excavating outside to find and cap off the leaking pipe.



Robert C.
Dec 2014
5.0
Foundation Repair, Basement Waterproofing
Yes, I recommend this pro
$54,900
unknown

Colin D.
Dec 2014
5.0
Foundation Repair, Basement Waterproofing
Yes, I recommend this pro
$100,000
They were very prompt when coming for the estimates and to do the work. They worked quickly. They were responsive with emails. The work seems good.

Katherine P.
Oct 2014
5.0
Foundation Repair, Basement Waterproofing
Yes, I recommend this pro
$194,500
I was very happy with the quality of their work.  Every interaction I had with Eric, Nicki, Cynthia, and the rest of the crew was positive and professional.  Any questions I had were answered in a timely manner.  After exploring several options I was confident in my decision to work with Midstate Basement Authorities, Inc.  I am pleased with the work they did.  I would recommend them without hesitation.

Renee S.
Oct 2014
5.0
Foundation Repair, Basement Waterproofing
Yes, I recommend this pro
unknown
Showing 1-25 of 35

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Midstate Basement Authorities, Inc is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:00 PM Tuesday: 8:00 AM - 4:00 PM Wednesday: 8:00 AM - 4:00 PM Thursday: 8:00 AM - 4:00 PM Friday: 8:00 AM - 4:00 PM Saturday: Closed Sunday: Closed
Midstate Basement Authorities, Inc accepts the following forms of payment: PayPal, Financing Available, Check
Yes, Midstate Basement Authorities, Inc offers free project estimates.
Yes, Midstate Basement Authorities, Inc offers eco-friendly accreditations.
No, Midstate Basement Authorities, Inc does not offer a senior discount.
No, Midstate Basement Authorities, Inc does not offer emergency services.
Yes, Midstate Basement Authorities, Inc offers warranties.
Midstate Basement Authorities, Inc offers the following services: Midstate Basement Authorities is a full service basement waterproofing and foundation repair contractor whose services include basement waterproofing, water control systems, crawlspace encapsulation & repair, foundation repair, structural analysis and repair, sump pumps, wall crack repair, and bowed wall repair. We treat our customers like family and provide excellent customer service, preventative tips, free inspections, and fair estimates on work.
We do not offer any services involved in new construction, including pouring new foundations or basement remodeling. We also do not do shotcrete or gunite sprays and we no longer offer concrete leveling/lifting.

Contact Information

20 Verizon Lane, Unit A, Lansing, NY 14882

Service Hours

Sunday:Closed
Monday:8:00 AM - 4:00 PM
Tuesday:8:00 AM - 4:00 PM
Wednesday:8:00 AM - 4:00 PM
Thursday:8:00 AM - 4:00 PM
Friday:8:00 AM - 4:00 PM
Saturday:Closed
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