Approved ProMidstate Basement Authorities, Inc
About us
Midstate Basement Authorities, Inc. is Central New York's trusted, full-service basement waterproofing and foundation repair contractor. Fully insured, and equipped to handle any size job for both residential and commercial. Services include basement waterproofing, water control systems - interior and exterior, crawlspace encapsulation and repair, foundation repair, structural analysis and repair, sump pumps, wall crack repair, and bowed wall repair. Serving Ithaca, Syracuse, Binghamton and everywhere in between. We do not service new construction - as in pouring new foundations or basement remodeling. We also do not do shotcrete or gunite sprays and we no longer offer concrete leveling/lifting. We treat our customers like family from start to finish by providing excellent customer service, preventative tips, free inspections and fair estimates on work that needs to be done.
Business highlights
Services we offer
Midstate Basement Authorities is a full service basement waterproofing and foundation repair contractor whose services include basement waterproofing, water control systems, crawlspace encapsulation & repair, foundation repair, structural analysis and repair, sump pumps, wall crack repair, and bowed wall repair. We treat our customers like family and provide excellent customer service, preventative tips, free inspections, and fair estimates on work.
Services we don't offer
We do not offer any services involved in new construction, including pouring new foundations or basement remodeling. We also do not do shotcrete or gunite sprays and we no longer offer concrete leveling/lifting.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- Financing Available
- Check
- 8
Assorted photos uploaded by Midstate Basement Authorities, Inc
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 0% | ||
| 3% | ||
| 3% |
Filter reviews by service
"Thank you for such a great review and for being such a great customer!"
"[Member Name Removed], I will definitely bring this up to the team and specifically the crew who worked on your home. Thank you for the positive review and the feedback you shared."
"Thank you [Member Name Removed] for providing a review for us on Angie's List as most of our customers come from referrals from great customers. Please let us know if you need anything in the future or if you have any concerns on the work being done. 607.387.4825 x.1000. Have a wonderful day!"
"Thanks [Member Name Removed], we just got notice of your review. Pleasure to have done business with you. Please let us know if you need anything in the future."
"Thanks [Member Name Removed] -- pleasure doing business with you!"
"Thank you for your feedback [Member Name Removed], it was a pleasure to meet you. After the extensive steps you already took to fix your chimney. I hope that you are still staying dry. As we mentioned, we didn't think the Xypex would sustain the high temperatures and generally doesn't work on brick. I hope you will keep us in mind for future jobs shall they arise."
The workers from Midstate were courteous and respectful while working in our house. They kept us informed of their progress and took care to make sure that their work caused as little disruption As possible. The quality of the work that they performed is excellent. We would not hesitate at all to use them again and recommend them highly. They are not only very professional, they also provide exceptional customer service.
"We appreciate the opportunity to address your concerns. The date of the appointment which needed to be rescheduled was actually on September 9th,2015. We do everything in our power to make appointments for site visits for project estimates within two weeks of our clients' contact and request. Frankly, we've never had a client feel this was anything but fast service before. We were and still are sorry for the inconvenience of the necessary rescheduling of the appointment. Anyone who has even had a family though, much less owned a business, has had unexpected emergencies come up. Our clients generally extend the same understanding to us that they hope for when they need to reschedule. Our advertised service area is 65 miles from Ithaca. Corning is 34 miles. On September 9th, 2015 our office manager Cynthia spoke with [Member name removed] and offered to reschedule the appointment to any day or time that was convenient, including the very next day if you preferred. [Member name removed] refused other opportunities to reschedule. We remain committed to assisting you with your project, and will come give you a quote whenever you are ready. Sincerely, Eric Leach Midstate Basement Authorities"
1) All workers were very professional, and responsive to any questions or requests I had.
2) The complexity of this job increased once we discovered that a significant amount of water was leaking from an underground pipe just outside our basement wall.
3) They were able to simultaneously finish the drainage system and sump pump project as well as excavating outside to find and cap off the leaking pipe.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
20 Verizon Lane, Unit A, Lansing, NY 14882
Service Hours
| Sunday: | Closed |
| Monday: | 8:00 AM - 4:00 PM |
| Tuesday: | 8:00 AM - 4:00 PM |
| Wednesday: | 8:00 AM - 4:00 PM |
| Thursday: | 8:00 AM - 4:00 PM |
| Friday: | 8:00 AM - 4:00 PM |
| Saturday: | Closed |
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