The FRESH AIR COMPANY

I work for a management company. One of our owners requested a second price from our regular AC company to replace 2 indoor/outdoor units. Peter, knowing this could be just an exercise and not a real job took the time to get the details. The conversation was not rushed and he was very informative. About 1/2 later he called inquiring if the units were on the roof as he had used google maps to view the property. In a day I got a detailed quote and forwarded to the owner. I would highly recommend them. PS: He got the job! We have not done the install yet.

Really poor customer service. They were not authorized to enter our space without us there, and secretly requested permission to enter from the super without even notifying us that they came and left four days before our appointment.

consultation re the placement of an AC unit on a neighbor’s property

Good ………………………..

It was great. They were very responsive.

Perfect. They did a good job and I had no complaint with them. They were fast and they were very experienced.

They are honestly really good. The owner of the company is very responsive. Their technicians are very thorough. They get the job done properly. One of their main technicians is really passionate for his work.

Even though his company doesn't service wall air conditioners, Peter was kind enough to call me anyway and give me an idea on how to fix my unit by turning off the circuit breaker for a couple of hours. Although it turns out the problem was more serious (the compressor had broken down), I am very impressed by Peter's helpfulness and professionalism, and his willingness to take time out of his busy day when he had nothing to gain financially. I wish every business was as altruistic as The Fresh Air Company and I highly recommend them to anyone who values honesty and integrity.

Peter was super responsive and helpful. They were punctual and professional. Definitely recommend.

The experience is fine. When you call they are well set up in terms of scheduling. Everything is done online. We are made aware that they're gonna come in. They respond and get it fixed. Pricing is very fair. Very happy. I would recommend.