The Clutter Whisperer of New York City
About us
The Clutter Whisperer -- Master Declutterer, Spacialist and Stager -- Since 2000. Experienced with small spaces. Resourceful, creative, quick, efficient. Feng shui and environment conscious. Whether staging or organizing, my goal is to leave a zen-like feeling to your space by implementing simple and practical solutions to your clutter issues with little to no investment in organizational accessories.
Business highlights
Services we offer
& cars. Arrangement of furniture for maximum efficiency. Digital organizing of computers. Staging homes/apartments with clients' furniture or with rentals., Decluttering, children's rooms, garages, home offices, kitchens, master bedrooms, offices, organizing, staging, systems setup for closets
Amenities
Emergency Services
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 5% | ||
| 0% | ||
| 0% |
"This woman booked me on the phone. I immediately sent her an agreement/confirmation email same day. Terms include a 48-hour cancellation fee of 50%. She had four days to safely cancel. But she waited too long and cancelled at the last minute -- within the 48-hour period; hence, she had to pay a cancellation fee."
"You were so easy to work with. That made it all worthwhile. Thanks for an enjoyable experience!"
"Thank you so much for sharing this. It makes it all worth while when I get this kind of feedback."
"Thank you, [member name removed]! It was nice to worth with you again. We got a lot done!!"
I don't know what I would do without Cynthia. She has taken charge of a very overwhelming situation and made it manageable. I can actually see light at the end of the tunnel. She always shows up on time, has a plan of attack, and at the end of each session, we have managed to bag up lots of donations and recyclables. She even arranges for periodic pick up of the donations by posting "free stuff" on Craigslist. She has photographed all of my plants for an eventual Craigslist sale, advised me on how to delete data from my old phones, and talked me out of buying a new printer until I get relocated.
Cynthia is patient, amiable, very responsible, proactive, energetic and brings along her assistant -- a very cute 5# teacup schnauzer who is usually content to sleep in his carrier.
I highly recommend Cynthia for any aspect of organizing.
"Thank you for your business. It has been fun helping you turn a corner and start the next phase of your life."
On the second day, she moved my large Metro Shelving unit in such a way as to create a room divider and a proper sleeping area. She provided a black bed cover from her own apartment to line the Metro Shelving on the back to prevent light from coming through the sleeping area.
On the third day, we cleaned off all the shelves and then began filling it with luggage, sports equipment, toiletries and office equipment. I brought in a desk from another room. We organized the books and filled the bookshelves. Cynthia set up an eating area for me, and a drop zone for mail. And she even gave me a gift of flowers for the planter outside my front door.
I highly recommend The Clutter Whisperer if you are looking for someone who is very enthusiastic, easy to work with, very creative and a hard worker. She produced beyond my expectations. I could never have done this without her. I am having my kitchen and baths renovated and will definitely have her back to stock both areas once the reno is done.
you are a good organizer, but your attitude and unprofessional mocking of your clients is going to destroy your business if you don't stop.
"1) I only worked for this person one day – Oct 5, 2013 -- and not Oct 5, 2014 as this person claims. 2) This person paid $300 -- and not $1000 -- as she also claims. 3) It is not true that I did not have this person’s address or contact information. I had it all from the get go. The issues were that a. when she booked me for the first session, she did not confirm until the night before and then slept through the first 45 minutes of the appointment while I waited in her lobby – for which I did not charge her -- as a courtesy. b. when she asked for a second session the following weekend, she never responded to my emails or phone calls to pin down the appointment and left me hanging. I finally sent an email saying that my time was valuable and that I could no longer work with her under these circumstances 4) It has never been my policy to book 2 weeks in advance. Perhaps this was confused with my cancellation policy for canceling within 48 hours of the appointment. 5) I did not tell her off or sue her as she implied. 6) By this person’s own admission, (Fall 2013) was “the worst period of my life” because of a custody battle with her ex-husband. An ugly custody battle, plus caring for a baby, plus working, plus living in a very cramped apartment, perhaps contributed heavily to her emotional state at the time. 7) I was an outsider -- only trying to help. I pride myself in always doing a great job for each and every client, no matter the circumstances. This was no exception. 8) I recently sent this person an email asking if we could please take this conversation offline. She refused to work with me. I don’t know what else to do. 9) Finally, I have never received less than an A rating in all of my years of organizing. (See my Angie’s List, Yelp and Google+ ratings and the testimonials on my website.) In fact, I won the Angie’s List 2013 Super Service Award in the Organization - Home & Garage category. It is the highest honor given annually to the top 5% of qualifying businesses on Angie’s List."
"By the way my records show that you contacted me last August about your basement. That explains everything. It
doesn't sound like you really want to conquer the problem."
"I got your v/m message. Thank you, thank you! I wasn't relishing a job in Nutley requiring a pitch fork, walking up and down basement steps and in this heat. "
I have found a professional organizer who will be very pleasant to work with. I have obviously made the right choice.
"I have never worked for this person. I do not know her other than from a brief phone conversation. This person first contacted me through Angie's List on Aug 20, 2013 to have her basement cleaned out. She never followed through. Almost one year later, she contacted me again, still needing her basement cleaned out. She told me her basement was so bad it required a “pitchfork” and that some rooms in her house were bordering on hoarding situations. This was not an organizing job and within my scope of services. I am a professional organizer. I do not work with hoarders or clean out basements. Nor do I have a pitchfork in my arsenal. I told her I could not do the job based on her description. I suggested this woman hire a strong young man to do the heavy lifting (bringing everything up from the basement) and hire a junk removal service to cart it away. I have never received less than an A rating in all of my years of organizing. (See my Angie’s List, Yelp and Google+ ratings and the testimonials on my website.) In fact, I won the Angie’s List 2013 Super Service Award in the Organization - Home & Garage category. It is the highest honor given annually to the top 5% of qualifying businesses on Angie’s List."
"Thank you, [member name removed]for your generous comments. It's been so especially pleasant working with you. I look forward to the next phase!"
"Thank you, for your continued loyalty. You are one of my favorite clients!"
"Thank you, [member name removed]. You were so much fun and easy to work with!!! And you gave me the freedom to "just do it." Today is a purr-fect sunny warm spring Saturday to wake up and feel rejuvenated, knowing that a lot of the packing and set up is behind you now."
She helped me to thoroughly re-organize my kitchen and purge unneeded items. She also helped me plan my move to a new apartment: what to keep, what to toss / give away, how to arrange furniture in the new place. She also gave me valuable tips on suitable furniture for my new apartment, as well as generally useful organization tips.
She worked tirelessly for more than five hours, without even eating a bite of food. She has a lot of energy and enthusiasm.
I would advise potential clients who are attached to their (needed or unneeded possessions) to be prepared to do some hard work, be ready to let go when the situation demands it, and allow the Clutter Whisperer to work. Sometimes it's really hard to let go of all the little knick-knacks and doodads that one has accumulated over time. It's also hard to learn new ways of doing old things (organizing tea more efficiently, arranging zip lock bags). But, if you keep an open mind, and are prepared to prep, purge, organize and beautify your space, I would advise you to give her a call.
The next visit was for several weeks later to give me time to get the "to do list" done. I brought shelving to put in the closet, arranged for the contractor to install the new shelving in the closet, new curtain rods (which I had but never got around to installing). Discussed the color palette I picked out and to firm up the curtain type. I did not want triple pleat curtains, did not want my living room to look like my mother's, wanted something younger and not as formal. Cynthia suggested other types but I did not like any them and kept on investigating other options until I saw "inverted box pleated curtains" and decided that was for me and Cynthia agreed. I felt it was clean, simple but elegant. I hit several paint stores to pick up chips and I finally hit the jackpot when I went into a Sherwin Williams paint store. I had ordered a dark brown sofa but against a aubergine wall (Cynthia's suggestions), it would have been too dark and I can't see myself living with that color and I told Cynthia, I wasn't comfortable with that color. I saw in Sherwin Williams a wall effect which I really liked and picked out some colors. We went over the colors and she helped me firm up my choices. She started on the living room and I went over the last few items in the craft room. I am still going through the living room before the contractor starts painting. I am trying to consolidate my dvds into 2 bookcases vs 3 bookcases and then put sliders on them to help move them into the new positions. Cynthia will be coming in another week to help me purge the living room and the dining room before the painters come. I see her vision and it is a lofty goal to have a living room and a exercise area, a dining room with storage for small appliances, dishes, etc to cope with a typical small NYC kitchen. I will definitely hire her again. She encourages you without judging you. I thought I had a hoarding problem but she told me, if I was a hoarder I would have a very hard time getting rid of things. She has given me the impetus to purge and donate items that I no longer use or need.
doing well with the making of decisions to sort according to consignment or donation. She conducted herself with the utmost
professionalism.
It's Day #2 and I'm loving the changes... thanks Cynthia!!
Since her visit, I have spent a few hours each day taking a walk down "memory lane" - reading letters from relatives now deceased, deciding to throw or keep, filing them away, etc. and soon the project will be complete.
Cynthia was very pleasant and easy to be with. Although this job was a bit different from her normal tasks, she approached it with gusto. I would hire her again for other projects.
Licensing
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