Sutton Carpet, Ltd.

Everything was great — rugs look wonderful and the repairs were reasonable too. Slight snafu at drop off when no one called to let me know they were coming.. but all worked out!

The professional who was doing the carpet cleaning paid. attention to the areas I wanted addressed and did a good job. He came early to see what was needed. Good customer service skills. Very pleased with the job that was done. Would use them again.

I received a call from Diane. She is responsive, kind, and committed to the end goal. I had over 1,000+ questions and we chatted back and forth everyday. She is very patient, reliable and quick to respond. If I asked for a photo, she did that. The day of install, everyone was prompt and eager to get the job done. More importantly, every single person was extremely kind and respectful with a smile on their faces! Usually the workers are annoyed when owners ask questions, but these workers were so happy to help and attentive. I was worried about getting dirt in the new carpet so they did all the work with their shoes off! They did not stop for lunch or water break. They listened to my fears that the curved steps carpet pattern will not align with the straight steps but they matched it! They cleaned the house and it was spotless. We exchanged stories of our families and I will miss them. I will be a lifetime customer to Sutton Carpet! Can’t recommend enough!

Customer service was excellent.

Showed up on time, fully protected the area around my sofa, were courteous, did a thorough cleaning, and cleaned up when done. They did a great job; I would hire them again.

Very professional and thorough. Took great care in their work and did an excellent job.

Very timely, efficient and courteous service!

They did a very good job. They were on time and very efficient.

Happy return customer here. My rugs were handled and cleaned well, and their delivery and pick-up was easy. The office is a little loose with dates and paperwork, but I I think that is reflected in their reasonable pricing. Thank you, Diane

Polite service from a crew of two moved furniture efficiently and carefully. The cleaned carpet was returned to its original position accurately and quickly.

Was called very quickly after putting in the request for a carpet cleaner by Diane who runs the business. She answered all my questions thoroughly, and we immediately booked an appointment. The technician came on time, knew what he was doing, and Iâ m very pleased with the results. No First, no muss!

Finished on schedule

Bong was very helpful.

10/10 would work with Sutton Carpet on any other flooring project. Diane is wonderful on the coordinating front and the rest of her team is outstanding. Very detail oriented which I value in any project

Excellent service. Highly Recommend

I highly recommend Sutton Carpet Cleaners. The appointment was easy to schedule and they showed up on time. They removed the big stain and did an excellent job of cleaning the carpet. What more can I say?

Diane at Sutton was so helpful and understanding. A house guest accidentally pored coffee all over my living room chair and rug this past weekend. On Sunday, we are hosting a Super Bowl party and coffee stains is not the look we wanted to present to our guests. In addition, we had a mix up with the doorman and entry to our apartment so Diane had Tom come back another day and complete the job before our party. Sutton Carpet has earned the respect and trust of this new client. We would not hesitate to use them in the future. Go Eagles!

They were great to work with. Very responsive and professional. They do great work.

On time. Excellent job of cleaning two rugs.

Pong did a very good job. Knowledgeable and good person.

This company was so nice. They were very professional. The owner actually called me on a Sunday!!! Anyone looking for carpet service should speak to them!!!

On time Great job Pleasant and hardworking

They were excellent

The entire experience was positive from the initial contact to the completion of the job.

Friendly and professional service