Sunlight Fine Rugcare & Restoration

Just fine.

Excellent work! Haim, the owner, was very accommodating of my schedule for when the carpet will be picked up and delivered. Price is reasonable and I’m happy with the cleaning results of my carpet. I had used their services in the past and will continue to do so.

From pick up to delivery, complete professionalism.

We rely on Sunlight to clean our antique carpets every year. They hand wash them and recommend necessary maintenance and repairs. In addition to their beautiful work on our rugs, they are also reachable and always get our items back within agreed deadlines. They also work with us when we have limited time and extremely professional and gracious when catering to our need.

True professionals. They tell you the truth about what they can and cannot do. VERY good service, costs more than others and it's worth every penny. I have used them for rugs, upholstery and repair. I will never go to another cleaning in NYC.

I used Sunlight Fine Rugcare & Restoration to clean and fix up my antique (100+ years old) family heirloom Bokara rug. I was initially hesitant to give this valuable heirloom to someone I had never met before, but my fears were assuaged when I met Haim - the company owner - and it became clear that he was a professional. I was very happy with the results. After the cleaning and repair the rug looked better than I had seen it in the previous 40 years. Some of the tears on the rug that were fixed I could no longer even find after I got the rug back. Prior to the cleaning Haim - the owner - explained in detail the cleaning process and provided me with different cleaning and repair options and their cost. The cleaning and repair took three weeks - exactly how long Haim said it would take. I would highly recommend Sunlight Fine Rugcare & Restoration for your rug cleaning and repair needs.

I used Sunlight to clean a hand-knotted Oriental wool rug that I had not cleaned for a long time. I was thrilled with the results. The rug is now bright and clean. The fringe came out so clean that I don’t think it was this white when I bought it. I was very happy that the company’s owner, Haim Shemesh, gave such personal and professional service: he came to inspect the rug and again to deliver and lay it down. This is so unlike other big (factory-like) companies that I have used in the past. (Those companies send in I unknowledgeable people to pick up the rugs; they inspect at their plants making communication about issues and cleaning/repair options difficult; and they use large, commercial machines to wash, rinse and dry which can often damage or shrink rugs.). Sunlight hand washes and hand dries Oriental rugs so there is no risk of such damage. I highly recommend Sunlight for its expert results.

Just fine.

The results were wonderful, beyond my expectations. The ivory background is now light ivory again, and all the other colors are bright and clean. The fringe was expertly repaired. The rug's pile is restored so the nap is no longer flat. I could not have asked for a better job. The quality of the service, professionalism and responsiveness were all I could ask for. I will definitely recommend Sunlight to others and will be using them again.

Did a great job.

I would highly recommend Sunlight Fine Rug Care for restoration and cleaning! Not only was my precious rug restored to its original vibrant colors, but the customer service I received was wonderful! I really loved working with them, their professionalism and friendliness made the whole experience a pleasure!

It was for area rugs. I had 3 area rugs and 2 runners cleaned. Their price is comparable to everyone else. It is no big savings or no ripoff.

Everything back to normal.

unknown

Rug looks very nice, color restored, nap is very soft underfoot. A little more expensive than expected.

Sunlight Fine Rug Care did an excellent job not only cleaning my regular and oriental rugs, but also restoring a beautiful antique
handwoven tapestry Kilim rug that had been damaged because of a moth infestation. When Haim came to inspect my rugs and saw the moth damage, he recommended that all my rugs should be cleaned and moth proofed to make sure that no moth eggs or lava remained. I was devastated by some of the damage, but he assured me that his artisans who do the oriental rug restoration would be able to make the repairs to the Kilim. The restoration result was excellent, as was the cleaning of all eight rugs which ranged from antique oriental rugs to regular tufted area rugs. I couldn't be more pleased and highly recommend Sunlight Fine Rugcare & Restoration.  

They just looked at it and gave me an estimate of $500.00.

unknown

We had a high end rug (over 30 years old) that was very worn.  We were presently surprised when the rug was returned.  It looks brand new.  We were very satisfied with Sunlight Fine Rugcare and Restoration.  The staff were very professional and did everything they said they would do.  Pick up and delivery made it very simple for us.  I would highly recommend Sunlight.

Haim is very kind and easy to work with. 

THe rugs look great.

He did everything he could do to rush the job for me.

Excellent work, customer service and value.

unknown

The company was excellent. They responded to all my concerns.  They cleaned the rugs beautifully and called me every step of the way when they were delivering my rugs.    A pleasure to work with and I recommend them highly.

Haim is a great guy...easy to work with.

I can hardly believe that anyone would honestly write the
kind of glowing reviews about Sunlight that led me to deal with this company. In
fact I can hardly believe my own foolishness in agreeing to let them handle my
rugs.  Never, never again will I make this mistake.
Nick, the man who came to give me an ?estimate?, quoted a
price that was more than three times what Bloomingdales had charged me to clean
the same rugs in 2013, and when I said that was way too much, he protested that
he had his ?man with the truck outside?. I said I had called for an estimate,
not the job, and he began to tell me how valuable the rugs were and what
terrible shape they were in, all the while reducing the price of cleaning. He
pointed to a dark place in the rug pattern and said it was mold.  (Mold in a rug that had been cleaned just a
little over two years before and had lain in the middle of my living room, not
in an attic or basement; mold, though there had been no major spills and no
spills of any kind that had not been tended to immediately.) Ridiculous. But it
had been my thought that perhaps the rugs deserved a special cleaning this year,
and when the price reached a nearly reasonable
level, I caved. The more fool.
Nick?s man appeared immediately and began taking up the
rugs, exposing what to my surprise were badly worn pads (not replaced at last
cleaning), and I agreed to purchase new pads. 
Did I want Scotchgarding? Yes, certainly, and the price leapt again. But
by then the rugs were up and gone, and I was left standing with a hastily
written form.
At least maybe they?ll do a super job, I told myself.  Then after two weeks, the promised time of
cleaning went by, and no rugs. I called and Haim said, ?You?re in a hurry?? I
said I just wanted the rugs as promised. One was ready, I was told; the other
would need more work.
Indeed. When the two rugs finally arrived, the smaller rug
had a considerable section of fringe missing. I pointed it out to the man
delivering the rug, and he took the rug back with no protest. Then began a
string of emails between Haim and me.
? . . .our wash process doesn't not hurt the rugs in any way,? Haim wrote, ?probably those
fringes or to be accurate the parts that the fringes got damaged were very dry
and they fell off in the wash.? (these were the same rugs that were called
moldy by Nick) ?Otherwise the whole fringes all along would have been damaged.
Never the less i am not arguing with you in anyway ?? Haim did replace the
fringes, and approximately seven weeks from the day the rugs were taken,
I finally had both back.
I also had the first of two detailed invoices, which I?d insisted on receiving. The first
listed ?Area rug cleaning, mold treatment and mildew care; Area rug sanitation
and disinfection; Area rug, hand wash and PH Balance: Area rug, final wash and
deodorizing; Padding, pads for both rugs.? There were no prices for any of these,
simply the  total after a line of zeros. No mention of Scotchgarding.
I insisted on individual pricing and finally received a second invoice with
detailed pricing. Still no mention of the Scotchgarding that had supposedlyies
sent Nick?s estimate soaring.
I like the idea of giving small business people a break, but no more. This was a perfectly
dreadful experience.