Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Victoria G.
04/2014
furniture sales
 + -1 moreForget it! I went into Smallbone of Devizes a few months ago because I'm getting ready to renovate my Connecticut kitchen along with bathrooms (vanities) and entertainment centers. I had a nice conversation with Craig Trainer and saw the showroom. A couple of weeks later I gave Craig the dimensions and layout of my kitchen for an estimate. It took him several weeks to come back with an estimate. After receiving the estimate I inquired about his ideas for the kitchen layout and was ready to move forward with Smallbone cabinets when Craig seemed to vanish in thin air. Never heard back from him. This, to me, is NEVER a good sign when one is about ready to plunk down $160,000. At least I was able to see flakey BEFORE I hired them and have since hired a cabinet maker and will have my custom cabinets painted on site. Incidentally, I spoke to a high end Connecticut painter who said that he gets called in quite often to fix terrible Smallbone paint problems. No wonder Smallbone has had past financial problems. It's all about quality and customer service.
Description of Work: Forget it! I went into Smallbone of Devizes a few months ago because I'm getting ready to renovate my Connecticut kitchen along with bathrooms (vanities) and entertainment centers. I had a nice conversation with Craig Trainer and saw the showroom. A couple of weeks later I gave Craig the dimensions and layout of my kitchen for an estimate. It took him several weeks to come back with an estimate. After receiving the estimate I inquired about his ideas for the kitchen layout and was ready to move forward with Smallbone cabinets when Craig seemed to vanish in thin air. Never heard back from him. This, to me, is NEVER a good sign when one is about ready to plunk down $160,000. At least I was able to see flakey BEFORE I hired them and have since hired a cabinet maker and will have my custom cabinets painted on site. Incidentally, I spoke to a high end Connecticut painter who said that he gets called in quite often to fix terrible Smallbone paint problems. No wonder Smallbone has had past financial problems. It's all about quality and customer service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$160,000
Contact information
135 E 65TH ST, New York, NY 10021
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales
FAQ
SMALLBONE OF DEVIZES is currently rated 1 overall out of 5.
No, SMALLBONE OF DEVIZES does not offer free project estimates.
No, SMALLBONE OF DEVIZES does not offer eco-friendly accreditations.
No, SMALLBONE OF DEVIZES does not offer a senior discount.
No, SMALLBONE OF DEVIZES does not offer emergency services.
No, SMALLBONE OF DEVIZES does not offer warranties.
Contact information
135 E 65TH ST, New York, NY 10021