Secure Shred

Went perfectly.

Excellent service! I’ve used them several times. They come to house and I watch them shred my documents. I will recommend and continue to use them.

Very happy with the work done and on time

Quick, efficient, secure shredding of confidential paperwork. The rep was very professional and friendly. I would definitely hire Secure Shred again!

Secure Shred called when they were on the way and arrived promptly. The young man came to my apartment and loaded my papers into a bin. I went with him curbside where I watched my papers being pulverized. I appreciate that the shredded paper is then recycled into commercial paper products. I am pleased with the service and do highly recommend Secure Shred.

Secure Shred was wonderful! On site shredding. Punctual, professional and pleasant to work with. Will hire them again!

Smoothly and professional

Very well. Everything was as promised. Timing, professionalism. But felt the service based on amount of paper was very expensive.

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It was fabulous. They came right to my door, carried the boxes out, and let me watch them shred my papers.

When I called to make the appointment, I was given a window of between 11am and 3pm. The driver arrived promptly at 11:00am. I met him outside with all of my boxes in a shopping cart. The driver and his partner were very polite and courteous. They did all of the heavy lifting, emptying all of the boxes into a large 96-gallon bin. Then they took the bin around to the other side of the truck and invited me to watch the shredding take place. There was a television on the side of the truck that allowed me to see the documents being destroyed. It didn't look like much at first, but the driver explained that the papers were being destroyed from the bottom. What I then saw looked like the papers slowly emptying down into another container below. When the last of the papers were shredded, I saw them vibrate and move around fast before disappearing, confirming to my eyes that they were indeed being destroyed. They even disposed of the boxes for me, and gave me a certificate verifying the destruction of the papers in accordance with the National Association of Information Destruction. And the other nice thing was that the price was actually slightly less than what was quoted over the phone--cool bonus! And afterwards I couldn't help but smile from ear-to-ear, knowing that boxes of papers that had plagued my life by taking up way too much space in my tiny apartment were now gone for good. Thank you Secure Shred!

If they post an email for contact, they should respond.

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The driver called me as requested upon his arrival at my Condo building. I met him and his assistant at my building's entrance. The driver positioned his truck very carefully in front of the main entrance of our building.  The driver and his assistant then brought a couple of wheeled bins up to my floor and loaded them for me outside my apartment.  They then brought the bins out to their truck and shredded my documents.  I watched while they loaded them into the shredder that is mounted on the top of their truck. They have a camera that films the shredder and there is a small TV monitor mounted on the side of the truck that enables you to watch the process and actually confirm that your records have been shredded right there. The driver, Keron, and his assistant, Corey, could not have more professional or nicer.  They provided a quick, neat, reliable and courteous service.

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Everything was excellent, except the late arrival, for which I forgave them because the weather was totally miserable that day, and in NYC, any raindrops bring traffic to a snarl. Just wish that someone had called to tell me they would be late.
An employee, whose name I neglected to record, brought a humungus bin on wheels to our apartment door, where we had 18 thirty gallon sized garbage bags waiting, filled with papers .  Since their truck brings all shredded paper to be recycled, the plastic garbage bags couldnt go through the shredding process, so the contents had to be emptied into the bin.  The man treated each bag with careful respectfulness of the need for those papers to be private, gently emptying them while focusing on the bag and being careful to shake each one to insure there were no papers left inside, and handing each emptied bag to us. He was all business, and I was relieved and grateful that he was there to process and not to look at the content of the papers. 
After the 17th bag, the bin was full, so he said he'd bring the last bag along with the bin, and he pulled the lid of the bin down so there would be no possibility of any papers flying off.  We were able to accompany him to the truck, meeting his partner, who had been waiting to help him roll the very heavy bin to the waiting truck.  
Then the fun began!  Lots of buttons pushed, noises, the bin put in place and grabbed by metal pincers that held it steady as it raised the bin, then tipped it over, and we could see on a closed circuit tv the way that the papers were first pushed out, then over toward the shredding devices.  We watched the papers whirling and whooshing into the shredding blades.  I have to admit that I wondered if possibly we were looking at a tape of stuff getting shredded, and that we weren't really seeing our own papers.  But that was clearly refuted when the remains of the 18th bag were put into the bin and put through the same process and we saw on the tv a much smaller load undergoing the shredding.  
Start to finish took about a half hour  Everything was handled with professionalism and efficiency, security and protection.

Fantastic! Accommodated my scheduling difficulties; answered my questions; kept me informed of progress to my home; and were courteous, efficient and neat. From the person who answered the phone to the guys on the job, these people are organized and know what they're doing.

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Eric and his crew were very nice, punctual, and quick.  The whole process took less than 30 minutes.  I would definitely recommend and use them again.

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I contacted provided via web form and left a voicemail. Planned to use for shredding service based on Angie's List reviews; however, provider never responded to my inquiries. Perhaps they have irregular summer hours and I cannot comment on their overall quality. But lack of response, which I consider to also be lack of professionalism, left a sour taste in my mouth. Used Time Shredding instead and was very very happy.

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