MT Quality Care Corporation

We are extremely dissatisfied by MT Quality Care and highly recommend that you go with another company.
They visited our home and gave us an estimate between $800-$1000 for the work we had. This estimate was in line with other estimates we received. They sent usthe estimate via email and on the bottom included "Recommendations"
where it listed the option of plastic bin rentals and listed the various sizes and prices. The estimate did not include using this
"recommendation" and no where--verbally or in writing--did we agree to using the bins. They emailed us a disclosure form that said "I agree to rent the plastic bins" or something to that effect, which we hadn't noticed. WE NEVER SIGNED ANYTHING.
When they arrived to do the work, they brought numerous supplies including the bins. We didn't put together that those bins were for storing our belongings and that we would be charged until afterwards when every single possession we owned was placed in them! Our bill was $300 more than what we had expected because of this. We were very frustrated to learn this, so when we
expressed our frustration, they were extremely rude and instead of admitting that they hadn't gotten our okay for this, they offered to
send employees to empty all of the bins and place in bags. What a waste of our time and theirs! They even came again to our home and were so incredibly rude I had to open the door and ask them to leave. They berated me and insisted that I should have been watching more carefully when they brought supplies in. We have finally convinced them to leave
the bins for 6 weeks during the treatment at no cost. But we must return the bins IMMEDIATELY after 6 weeks, which happens to be Thanksgiving. But they need those d*** plastic bins!
Since typically older people or those with disabilities are the ones who use this service for dealing with bed bugs, I can only imagine how MT sneaks in their bin rental fees (which are only for 4 weeks, by the way! We would have to pay more for the 6 week treatments--standard length of treatment).
EXTREMELY UNPROFESSIONAL. During an already stressful time, they did the opposite of providing "quality care" and instead made me waste more time dealing with them and their additional fees and charges.
WE HIGHLY RECOMMEND YOU USE ANOTHER COMPANY!