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Kezo Maintenance Management
Home Theater Wiring - Install, Repair or Conceal, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,
About us
Hi, My name is Jim Caeran and two years ago I relocated from Boston to New York City. I have worked as a subcontractor for construction and maintenance companies as well as owning my own business for the past 20 years in the New England area. I started my own company Kezo Maintenance Management in 2017 in NYC and have been busy ever since. I have done many different aspects of construction over the years including tile work, vanities, kitchen cabinets, faucets, toilets, tubs and shower enclosures. I install dry wall, flooring, decks & window installation. I have done finishing work such as: molding, trim and exterior/interior doors. I have worked on many re-modeling jobs from start to finish. I have assembled many Ikea, Wayfair, Container Store, RH, Crate & Barrel (etc.) products and built custom shelving. I have experience in hanging art work, mirrors, cabinetry, doors, ac units and televisions on brick, cement and sheetrock. I own all tools necessary to do the work that I do. I am neat, tidy and friendly and work efficiently at a fast pace. I am reliable, punctual and honest when it comes to all aspects of the job. I prefer to let people know up front the cost is $100 an hour with a 2 hour minimum, so even if the job is only 1 hour or less the house call will be $200. Please ask me any questions pertaining to the work you would like accomplished. Check out my reviews and pictures and give me a call whenever you need a handyman. Thank you, Jim 917.755.2098 www.kezomaintenancemanagement.com
Business highlights
24 years of experience
Services we offer
I have done many different aspects of construction over the years including tile work, built decks and window installation. I have done finishing work such as: installing molding, faucets, flooring, installation of vanities and kitchen cabinets, toilets, trim and exterior/interior doors. I have worked on many re-modeling jobs from start to finish. I own all tools necessary to do the work that I do., tubs and shower enclosures. I have installed sheet work
Accepted Payment Methods
- CreditCard
Reviews
4.925 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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Showing 1-25 of 25 reviews
Taylor C.
Jan 2021
I can’t recommend Jim enough! He was so kind and efficient, and his wife Beth was so sweet and helpful. I will definitely be using them again for future projects.
Response from Kezo Maintenance Management
"Thank you very much! You are very kind!"
Jeff M.
Oct 2020
Amazing. Jim did a bunch of things from mounting TV to installing Elfa shelves to fixing furniture and faucets and more. Have already had him back once and another time on the way. His wife Beth handles scheduling and accounting flawlessly. Jim is also extremely trustworthy - he won't claim to be able to do a job he can't perform - love that. Thanks Jim and Beth!
Alison Z.
Oct 2020
It was quick and smooth.
Melissa W.
Sep 2020
Probably the most aggressive, rude customer service process I've ever dealt with for a handyman and unfortunately it wasn't even him that was the problem! After countless messages and being vetted on the phone over and over again by Beth, wife of Jim who is actually the handyman doing the actual work, I was charged for over $100 for over an hour of work. After being told many many times how important and busy Jim is, I was forced to go to Home Depot with my 73 year old father in the middle of a pandemic to buy anchors for my shelves and to PAY FOR HIS UBER over to my apartment, an inflated price that was pre-determined by his wife because of "heightened costs during COVID" despite their home being 10 minutes away. When Jim did come in for the work - I was understandably on edge, expecting more of the rude, short, curt, entitled behavior his wife exhibited in messages and over the phone - he was beyond kind and helpful. Clearly she should not be managing his bookings. The work was solid so I tried to re-book to finish some things and the NIGHT BEFORE she texts to confirms and then balks at him doing an hour of work. Tries to up charge me for MORE MONEY than previously charged for an hour of work. When I said I didn't feel comfortable paying more than I did before for an hour of work - she cancelled on his behalf and sent more rude and entitled messages. Jim is great at his job, but its not worth it as you have to deal with his wife's unprofessional behavior.
Response from Kezo Maintenance Management
"I have PMS! Not! I'm kind, little sarcastic & funny, caring, patient person you'll ever meet. I’m a children’s ballet teacher, work with special needs & underprivileged children. I believe 2 sides to every story, bad press is better than no press. The customer reached out, I sent info stating a 2 hr minimum house call $200. Needed to fix shelving but felt our price high. Totally fair. Previously paid to hang shelves that ended falling off. A few days later called, had furniture coming & wanted to hire. Jim was booked. She explained shelves were a danger. Didn’t know if children/pets resided, Jim agreed to come on Sunday as a favor. I did reiterate we'd be away for the weekend & had to return a rental car & couldn't give a time because of traffic. Decided to leave early for timing. Agreed on an upfront charge $25 for a Sunday with an Uber plus hour charge of $100 & she needed brackets. I texted Sun morning the time, she mentioned a bench to assemble. The shelves rehung & bench assembled, she was happy. The brackets were wrong, used own anchors, no charge. She was appreciative, thanked him for his work. A week later she booked to assemble furniture. I reminded her of $200 minimum. Again worked her in, pushed a job back. She thanked me, sent out confirmation. Night before sent reminder. She reached back & all furniture didn't arrive & could pay $100. I kindly explained to please rebook or pay $200 min. Texts started, what a terrible person I am, how it's Covid, what's happening in the world, I should be ashamed of myself. Honestly didn't need to be threatened or shamed. Finally the not so nice accusatory text, enough, compelled to cancel! I guess I still learn from different experiences. I stayed kind but she was not happy, she threatened me with a bad review. I realize I can’t please everyone, I like to be treated with kindness, so I’ll continue treating our customers with honesty while being compassionate to their needs and expectations. This is why our logo reads “WHERE ALL YOUR NEEDS COME FIRST”. Hugs, Beth"
Chris M.
Aug 2020
Jim is reliable, responsible and quick. He did a great job and the shelves looked great. He had a coi and all the covid paperwork necessary for my building, Very organized and I would definitely recommend.. he mounted 4 big shelves alone in under 40 minutes .
Response from Kezo Maintenance Management
"Thank you very much for your kind review!"
Helen S.
Jun 2020
Everything went fine. Punctual, professional and worked quickly and efficiently. Only positive things to say and I would happily utilize services again and I highly recommend Kezo to all.
Response from Kezo Maintenance Management
"Thank you very much for the kind review!"
Peter M.
Jun 2020
Jim was great! Friendly, very efficient and right on time! I would not hesitate to use him again!
Response from Kezo Maintenance Management
"Thank you very much!"
A P.
Jun 2020
Jim did a superb job and he was a pleasure to do business with. He accomplished so many tasks ranging from grouting to caulking, to patching up holes, addressing stress cracks, minor plumbing, installing light fixtures, etc. His attention to detail and work ethic are unparalleled. We will 100% be using his services again in the future! Thanks Jim!
Response from Kezo Maintenance Management
"Thank you for your kind words!"
Annette T.
Jun 2020
It went awesome. Very respectful, neat quick clean also a great conversationalist... I would love to hire him for more home project. Easy to feel comfortable around
Response from Kezo Maintenance Management
"Thank you very much!"
Tasha W.
May 2020
Professional, fast, affordable, man of many trades. Will recommend to many others. Have so many others things that need to be done will use again when it’s time.
Response from Kezo Maintenance Management
"Thank you very much!"
Julia R.
May 2020
Jim was great! Did everything I needed with such ease and professionalism. I could not have asked for a better experience, and I would absolutely hire him again in the future.
Response from Kezo Maintenance Management
"Thank you so much! You are so kind!"
Sebastian C.
Apr 2020
Jim and Beth were extremely kind and professional. They responded right away by email and telephone. They provided a quote, showed up on time and did a fantastic job installing two indoor therapy swings for kids. Since I live in California but the work was performed at my sister’s house in New York, Beth and Jim called me upon completion of the work and sent pictures. I highly recommend them.
Response from Kezo Maintenance Management
"Thank you for the kind review!"
Martin G.
Mar 2020
Jim was very pleasant and efficient. I wouldn't hesitate to use his services for any future work I need done in my apartment. Highly recommended,
Response from Kezo Maintenance Management
"Thank you very much! We really appreciate this!"
Yann M.
Feb 2020
Very well. He came multiple times to fix many things in my new apt. James is very nice and reliable
Response from Kezo Maintenance Management
"Thank you very much!"
Abba E.
Feb 2020
I can't say enough about Jim and his wife Beth. They truly were a joy to deal with in all aspects of the job. From the quick responses to all inquiries and friendly phone manner in the initial call to Jim's on time arrival, and his exemplary knowledge of all aspects of home repair and skill in performing all the jobs we asked of him they exceeded all our expectations. All the tasks were done quickly and efficiently. His rates are very reasonable especially when considering how efficiently he works and how much he gets done per hour. I will be using him in the future for all my home repair/renovations.
Response from Kezo Maintenance Management
"Thank you so much for this wonderful review! You are beyond kind and Jim loved working for you!"
Marcia H.
Feb 2020
Jim showed up on time and did a great job.
Response from Kezo Maintenance Management
"Thank you very much for the opportunity to work for you!"
Mark S.
Feb 2020
Jim was very professional, punctual and did exceptional work. I would recommend him and would hire him again.
Response from Kezo Maintenance Management
"Thank you very much for your review! Greatly appreciated!"
Hayden B.
Feb 2020
Jim is absolutely incredible! I use to work for a property management company that had properties all over the country and Jim was by far the best out of all the contractors I would use. Jim is really professional and extremely knowledgeable in his craft. If you are looking for an honest handyman that can do anything Jim is your guy!
Response from Kezo Maintenance Management
"Thank you very much for the wonderful review!"
Hilary R.
Feb 2020
Quickly accomplished with great service.
Response from Kezo Maintenance Management
"Thank you very much!"
Philip P.
Jan 2020
This guy was a "gentleman and a scholar".
Response from Kezo Maintenance Management
"Thank you [Member Name Removed] I really enjoeyed working for you! See you soon for the final part of the assembly. Jim"
Shana K.
Jan 2020
It was great. He knew the details of the work, very professional guy, affordable, and did everything great.
Response from Kezo Maintenance Management
"Thank you [Member Name Removed] for taking the time out for giving us this wonderful review! Jim"
Jennifer C.
Jan 2020
He was able to do pretty much everything, he's fantastic and I loved him.
Response from Kezo Maintenance Management
"[Member Name Removed] as always you are the BEST!"
Gina M.
Jan 2020
He's great, really good people. It was great working with him. He was very fair in his pricing.
Response from Kezo Maintenance Management
"[Member Name Removed] thank you very much!"
Heather D.
Jan 2020
Excellent. Five star across the board.
Response from Kezo Maintenance Management
"[Member Name Removed] you are so kind! Thank you very much!"
George M.
Jan 2020
Reached out so he Could fix some damage one of my kids made at my uncles house. On time and does very good work.
Response from Kezo Maintenance Management
"Thank you very much!"
Licensing
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FAQ
Kezo Maintenance Management is currently rated 4.9 overall out of 5.
Kezo Maintenance Management accepts the following forms of payment: CreditCard
No, Kezo Maintenance Management does not offer free project estimates.
No, Kezo Maintenance Management does not offer eco-friendly accreditations.
No, Kezo Maintenance Management does not offer a senior discount.
No, Kezo Maintenance Management does not offer emergency services.
No, Kezo Maintenance Management does not offer warranties.