HSBC - New York

Banking/Credit Unions, Title Companies

About us

Additional phones - (212) 525-3800, (516) 420-7610, (813) 571-8998. Additional DBAs - Marine Midland Bank, Republic National Bank, HSBC.

Services we offer

Banking, wheelchair accessible lobby, deposit drop box & notary available.

Reviews

3.16 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
17%
4
33%
3
0%
2
17%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
3.2
responsiveness
3.0
punctuality
3.0
Showing 1-6 of 6 reviews

Cynthia B.
01/2015
4.0
banks
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

John M.
10/2013
1.0
title companies, banks
  + 0 more
There was no option to speak with an operator.
Description of Work: It was impossible to connect with an operator.
Rating CategoryRating out of 5

Andrew M.
07/2012
2.0
banks
  + -1 more
I switched because they suck. HSBC used to be a fairly good choice, especially for people who travel because they have a lot of branches in other countries. The problem is they have very bad customer service. They used to have a line for personal banking and a line for business banking. I would use the business line because I own a company, and it worked pretty well. HSBC then implemented a system called Premier Banking for people who have over $100,000 of assets at the bank, and they made a third line for them. All of a sudden I went from a line that was fairly fast for business people to getting screwed by the fact that the tellers would be either servicing the personal banking line, or the premier and business lines, and they would always take the premier line first. Sometimes they would literally have no tellers for the business lines. And if you tried to bring that to their attention they were too incompetent to realize what a bad system they set up. On top of that they made it very difficult to close my account. They were not responsive in any way.
Description of Work: I used to use HSBC before I switched to my current bank.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Pernell C.
05/2012
5.0
banks
  + -1 more
I have been banking with them for 17 years. They have many branches. They are very professional and it is easy to talk to them. I have never had a problem that they could not work through with me. I am very happy with their service.
Description of Work: I use HSBC for banking. My mortgage is with them and I also do direct deposit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

willard C.
04/2012
1.0
title companies
  + -1 more
Stay away from them if you can.
Description of Work: They hold the title to my home and I had to speak with them about two months ago.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


David C.
02/2012
4.0
banks
  + -1 more
Overall, the bank is good all thought it seemed the employes were not as knowledgeable as they should be.
Description of Work: I use them for my banking needs.

Rating CategoryRating out of 5
professionalism
4.0

Yes, I recommend this pro

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Banking/Credit Unions,
    Title Companies

    FAQ

    HSBC - New York is currently rated 3.1 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    No, HSBC - New York does not offer free project estimates.
    No, HSBC - New York does not offer eco-friendly accreditations.
    No, HSBC - New York does not offer a senior discount.
    No, HSBC - New York does not offer emergency services.
    No, HSBC - New York does not offer warranties.
    HSBC - New York offers the following services: Banking, wheelchair accessible lobby, deposit drop box & notary available.