Hello Chapter NJ, LLC

Don?t be fooled by Chapter?s sleek branding or ?hassle-free? pitch. Our semi-gut reno of a 3-bed, 2.5-bath Brooklyn co-op has dragged on for a year, burning money, time, and sanity. Chapter claimed high-end services, but this was not the reality. There was minimal project management, workmanship was terrible (damaged new items, blamed ?site conditions? when they couldn?t do basic work they?d promised, had to re-do many items because quality was so poor). They missed every deadline and overshot the timeline by months. We were often forced to procure items ourselves because Chapter weren?t engaged or competent enough to do so (they even failed to purchase a one-of-a-kind marble slab we designed our bathroom around. It was sold to someone else and we were forced to redesign last minute). They gaslighted us whenever we raised concerns and pressured us to make payments when work was defective / incomplete. Beware the other glowing reviews you read.

Had my office done by their team. Couldnt be happier with the result. Everything went smoothly and the team was very communicative throughout the entire process

UPDATED (January 2025): At this point, I have used Chapter on two separate instances. I originally used them for a full renovation of a 2 bed, 2 bathroom apartment in Greenwich Village, which they did an excellent job. Afterwards, my apartment had a leak in the unit above (not Chapter's fault - it was the unit above), which caused some water damage. Chapter came in a second time and was efficient in getting the work done on time and on budget. For additional context, I hired Chapter back in mid-2022 for my apartment renovation. In total, I renovated the flooring, ceiling, added new recess lighting throughout, and then brand new kitchen/bathrooms. The process was smooth and they handled my Coop board efficiently; Gabriela and Sebastian were on-site multiple days a week, which made the process smooth. I selected materials and finishes in their online portal, visited their office a few times, and monitored progress online. Once the project began, it was a ~10 week project and I had weekly check-ins. Importantly, the project was finished on-time and on-budget. Afterwards, in mid-2024, I had a leak in the unit above mine. I used Chapter to repair the ceiling, painting and replace a few damaged cabinets. This was a much shorter project, but the team was still communicative and efficient. Everything looked exactly the same as it did before the leak, so all was good. Thank you!

These guys really care. Clear communication and walks me through the plan every step of the way. Highly recommend!!

We just finished an almost full apartment renovation (kitchen, two baths, floors, lighting, painting) with Chapter and would recommend for a Manhattan renovation. The entire team was thoughtful and responsive, especially Nihaar and Lorena. Nihaar communicated with us throughout the process, engaging with us and helping us problem solve the quirky issues that arise during an NYC renovation. Lorena impressed us with her layouts and design to make our home functional. The contractor team made our vision come true; skilled with painting/skimming, tiles, and gave great advice. The team helped us navigate the complex process of approvals, city requirements, and more. We are happy with the outcome and would definitely recommend.

We had our Brickell condo renovated by Chapter. The renovation project included the bathroom, kitchen, and some flooring work. The results were amazing! Our new bathroom make us feel like we are in a spa, the kitchen is finally functional, and the new flooring makes everything look seamless. Chapter team was professional and detail-oriented. We worked with Irit for the design and Andres was our PM. They kept everything on schedule and within budget and kept us up to date throughout the whole process. If you’re looking for reliable renovation contractor in Miami, we highly recommend Chapters team!

The remodeling of our kitchen was absolutely fantastic. The contractors who worked with the project were skillful and very efficient. I'm very pleased with effectiveness and craftsmanship in doing the remodeling. Everyone was very communicative and gave great suggestions. The details were on-point and they also listen to the design we want. Everything happened smoothly with a little issues that was also fixed ahead of time. Reasonable rate as well.

My house needed a lot of work done especially our new deck and kitchen. Its been a difficult for me to hire a team which we can depend on. In any case, I didn't want to manage projects but only wanted options to be presented for me to choose what preferred design I want. Hello Chapter handles everything thoroughly and absolutely efficient which turns out to be a great outcome. Its been a great experience with them and smooth process. Communication is on-point which makes the project completed in a great manner.

We hire Hello Chapter team to renovate our kitchen. And the guys were amazing since the first day we started talking to them up to the end. They are very proud of their work. We were delighted and highly recommended them. Thank you, for making our kitchen look beautiful!

Both the contractor and his crew are top-notch. The project was meticulously managed from beginning to end. The work quality is extremely outstanding. We are incredibly pleased and satisfied. We value their quick reaction and kept us updated on the renovation project he was given. They were able to do the renovations on time and in accordance with the contract. Also kind enough to provide us with advice on how to maintain the status of our new house.

I love my new kitchen it is so beautiful. Eli was such a nice guy, professional, amazing and punctual of the many services he provides for my home . I normally do not do reviews , however he deserves all 5 stars for this amazing remodeling. He provided the materials and all I had to purchase was the appliances for my new kitchen . He helped with the amazing blueprint and great color scheme. My home finally feels like a home I can truly enjoy. I even hired him to design my laundry room. I recommend him for all of your home improvement services and ideas .

It was a pleasure working with HAP Construction. I highly recommend! I was a new customer to them and I called in a jam and needed help ASAP! They didnâ t know me and did not have to help me as quickly as they did! Eli was very helpful, came out to measure that same day In order to help. Amazing customer service and they did such a beautiful job! I truly value such great customer service as it is hard to come by. I will only use them in the future and I have been recommending everyone I know. Thank you for all your help!

We used HAP Construction for a full renovation of our apartment. We were pleased to work with Eli on the the design part of our project, he was especially helpful with picking out materials that were in line (aesthetically and in budget) with our vision. He also gave us good advice on what would or not work given the lay out of our apartment.He was very responsive each time we reached out to him and he was diligent about addressing any concerns we had. The team did a great job getting us everything we needed and interacted well. After the renovation was complete we had a couple of things come up that we needed additional assistance with and HAP Construction was extremely helpful and responsive. We would gladly work with HAP again.

We were extremely happy with the services provided by Hap Construction. The planning of the kitchen was detailed and thorough. The advice we received throughout the process was clear and was based on their extensive experience in this field. Their workmanship was exceptional and the completed kitchen look amazing. We were also impressed with their flexibility throughout the project and their ability to adapt to some of the changes that were necessary. We are very happy customers. Thank you!

I recently purchased a house in downtown Brooklyn NY. I was looking for a good Constraction company to renovate the kitchen, 2 Bathrooms and flooring. I came across HAP construction and after speaking with Eli and “testing” him with a lot of questions about the renovation process (as I am doing construction my self in California) I decided to give them a chance to send me an estimate. After reviewing everything I decided to let HAP construction and Eli to renovate my new house. During the all remodeling process Eli managed his team with professionalism and made sure everything was working on time and with good finishes! Thank you HAP for an absolutely beautiful work! Highly recommended!

It was a pleasure doing buisness with this company. Very hard working employees and they got the work done quickly and professionally. Very satisfied with the work that HAP Construction performed at my home. They redid my entire floor from my living room and kitchen. Eli was very professional and I could tell he is experienced in this field. He had a great response and answer to my many questions. Great customer service skills.I will definitely continue to use this company for any future home projects.

Most experienced and respectable builder in the city. Great to work with and true quality shown in their projects in NYC. HAP Construction did a excellent job with the repairs at my home and I would recommend them to anyone needing their services. The team were outstanding. They were very professional, always on time, and courteous. It was nice to see that a company still weâ re doing quality work and very professional. I appreciated seeing that because I thought it was no longer available.

The whole process and experience with HAP was efficient and straightforward. My home in nyc has multipled its value according to agents. It is often hard to renovate a house but HAP con earned my trust fairly quickly compared to other contractors in the past that I have consulted for minor repairs. I recommend hiring them. The more you trust them the better result you will get.

I hired Hap construction to renovate a family vacation home in the Hamptons. My project manager was Sacha, he was very professional and accessible during the entire project. We have renovated 2 bathrooms, installed a new vinyl flooring and painted the entire house within 45 days. I was very happy with the work and the price and already referred Hap to a few friends.

Amazing job was done on time we plan! Thank you very much for great job!!

Eli finished tour renovation on time and within the budget. Was responsive and transparent all throughout the process

Had a great experience working with these guys. I had to renovate my bathroom & got everything covered from A to Z by working with them. Great work at a efficiency.

It was such a pleasure working with HAP Construction! Eli was so helpful and responsive when quoting me. I used them to redo my master bathroom. The work was professionally and efficiently done. I really recommend them!