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GroundLink

Limousine Service,

About us

Founded in 2003 and headquartered in New York, New York, GroundLink is an established aggregator and solutions provider to the ground travel industry. GroundLink has developed a platform that provides consumers and corporate travelers with access to more than 45,000 independent ground travel vendors. As a result of its unique platform, GroundLink is able to offer travelers highly-personalized services, reduced wait times and lower cost, while creating incremental revenue, increasing fleet utilization rates and improving operating margins for its service providers and various partners. GroundLink provides solutions for a broad range of ground travel services, including limousines, taxis, vans, shuttles, buses, car rental and ride sharing under one e-commerce platform with instant pricing and availability information. Management believes the Company's ability to provide a variety of service offerings appeals to multiple market segments. With its broad international network, GroundLink is the largest aggregator of ground travel services in the world, as measured by geographic coverage and affiliate relationships. Since its inception, the Company has processed and executed more than one million ground travel transactions. Employing a staff of more than 100, the Company has focused on consistent global execution to differentiate itself from other local providers and aggregators. Give us a try and experience the GroundLink difference. Use code ANGIESLIST to receive a 10% discount on your first ride.

Business highlights

22 years of experience

Services we offer

Black Car and Limousine services for business and leisure travelers.

Services we don't offer

Taxi services, car rentals

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • American Express
  • Visa
  • Discover
  • MasterCard
Reviews
4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
22%
3
0%
2
0%
1
11%

Filter reviews by service

Showing 1-9 of 9 reviews
Gary M.
May 2014
4.0
Limousine Service
Yes, I recommend this pro
$178
They are prompt, they are on time.

James B.
Nov 2013
5.0
Limousine Service
Yes, I recommend this pro
I would give punctuality and professionalism an A+ if I could!

Richard B.
Nov 2013
5.0
Limousine Service
Yes, I recommend this pro
The price has ranged from $67 for the first service and $87 for the second service.

David D.
Nov 2013
1.0
Limousine Service
$95
The time for their arrival was tight. I called the driver and he said it wouldn't take that long. I finally had to give up and take the hotel car. I canceled the ride and was charged the full amount ($95) including tolls that were never used. I then sent them an email to rectify the situation because I don't mind being charged some type of cancellation fee like $20-$30. I never received a response. I was once a big fan of GroundLink, but my last experience has caused me to start using UBER on visits to NYC.
Response from GroundLink
"Thank you for your feedback. I wanted to apologize for how long you had to wait for the situation to be addressed. I know Jelena reached out through email this morning, and I'm glad you are willing to give us a second chance. If there is anything else we can do for you, please let us know! Again, sorry for the delay in our response. We are grateful for another opportunity to prove ourselves and changing the experience in your review! We look forward to driving you in the future! Rebecca [email protected]"

Eleanore W.
Nov 2013
4.0
Limousine Service
Yes, I recommend this pro
I have been using them ongoing for 5+ years.

RON S.
Nov 2013
5.0
Limousine Service
Yes, I recommend this pro
$50
I am very satisfied with their service. They are really reliable, priced mid-high, and they provide a good service. They cost is about $50 each time I use them, but varies on where I'm going. They are NEVER late!

Ronald P.
Nov 2013
5.0
Limousine Service
Yes, I recommend this pro
They are very good. They waited for me and my plane was highly delayed. My plane was supposed to arrive at 10 p.m. and I didn't arrive until 1 a.m. and they were still there for us. They canceled any fees associated with being late because of the circumstance.

Bob H.
Nov 2013
5.0
Limousine Service
Yes, I recommend this pro
$40
Not only have never been late for me, they are always early! They always call ahead to let you know they are there and where to find them. It is great. They are very good. They are always professional and you can count on them to be there and get you where you need.

John M.
May 2012
5.0
Limousine Service
Yes, I recommend this pro
They are out of Manhattan in New York. It all went well; I was happy with them. The only thing is they have a website where you can book reservations; that was a bit of a hassle so I ended up calling them because it was a hassle trying to book through their website. I will use them again in the future.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

GroundLink is currently rated 4.3 overall out of 5.

Monday: 12:00 AM - 11:30 PM Tuesday: 12:00 AM - 11:30 PM Wednesday: 12:00 AM - 11:30 PM Thursday: 12:00 AM - 11:30 PM Friday: 12:00 AM - 11:30 PM Saturday: 12:00 AM - 11:30 PM Sunday: 12:00 AM - 11:30 PM

GroundLink accepts the following forms of payment: American Express, Visa, Discover, MasterCard

Yes, GroundLink offers free project estimates.

No, GroundLink does not offer eco-friendly accreditations.

No, GroundLink does not offer a senior discount.

No, GroundLink does not offer emergency services.

No, GroundLink does not offer warranties.

GroundLink offers the following services: Black Car and Limousine services for business and leisure travelers.

Taxi services, car rentals