CROWN MACHINE SERVICES

Vacuum Cleaners, Sewing Machine Repair, Appliance Repair - Small,

About us

50 Year old company that sells and services vacuums and sewing machines and also specializes in repairs of electronics, computers, cameras, typewriters and other electrical items.

Business highlights

Emergency Services Offered

Services we offer

SELL & SERVICE MIELE, ELECTROLUX, ORECK, HOOVER, EUREKA, DIRT DEVIL, BISSELL, SHARP, KENMORE, SANYO, NILFISK, DYSON, RAINBOW, KIRBY & OTHER VACCUMS. ALSO RENT WET & DRY VACS & HEPA MACHINES. SELL & SERVICE PFAFF, ELNA, JANOME, SINGER, BERNINA, JUKI, VIKING, BROTHER, KENMORE, & OTHER SEWING MACHINES. SERVICE TVS, PLASMAS & LCDS, VCRS, DVDS, STEREOS, COMPUTERS, DIGITAL & VIDEO CAMERAS & 35MM CAMERAS, TYPEWRITERS & MORE.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.737 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
16%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 37 reviews

Carl H.
12/2018
5.0
sewing machine repair, vacuum cleaners
  + 0 more
Very pleased with service. Owner came and picked up and returned machine. Repairs were made within a few days.
Description of Work: Home sewing machine repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CROWN MACHINE SERVICES
Thank you so much for taking the time to post such a nice review for us. Your business is greatly appreciated!

Byron H.
05/2017
5.0
heating & air conditioning/hvac, vacuum cleaners
  + 0 more
Problem identified & fixed on site.
Description of Work: House call to ***** A/C problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joseph C.
07/2015
3.0
vacuum cleaners
  + -1 more
The only reason I went to this place is that it was the only place in the area I could find that would do such a job. I've been to them before. They charge way too much, and the work they do is so so. It's an old school place - they do sewing machines, vacuums, etc. One of a kind that's still around. I'll use them only if I have to.
Description of Work: I had a VHS-C tape stuck in my VHS recorder (a good recorder)

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Response from CROWN MACHINE SERVICES
Sorry to see that you were dissatisfied with your experience at Crown. Since it was 3 months before you wrote this review, it took me a while to find the records. Your Sony unit was brought in on the 5th of March with a tape stuck in it. After our tech diagnosed your problem a few days later, we called you with an estimate of $125 for repairing the loading mechanism gears and cleaning the heads...which you approved. The unit was repaired and was ready for pick-up on March 13th. The unit was not picked up until April 30th which should have added storage charges after 30 days. As a courtesy, we did not charge you anything additional and your total charge came to $125 plus tax as promised. If you were unhappy with anything that transpired during your experience with Crown, it would have been appreciated if you had brought it to our attention at the time of service.

Nicole T.
06/2014
4.0
sewing machine repair
  + -1 more
It works. It just was a lot of money for the cleaning - almost half of what I paid for the machine to begin with. However, that may just be the cost of doing business in this area. I don't have this done that often and it may be a fair price.
Description of Work: It was fine. They cleaned an antique sewing machine for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$115

Janice B.
06/2014
5.0
appliance sales
  + -1 more
Very nice and accommodating. Gave me all the information I needed with very prompt responses. Very personable and quick service. Would definitely use them again in the future.
Description of Work: Purchased 2 new A/C units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon B.
02/2014
4.0
I was happy to be referred to Crown Machines by my hardware store. Given how I feel about our disposable culture I was grateful not to have to toss it, but instead, have a local repair shop repair the loose socket which was causing it to lose power frequently. The young man who received my radio was kind and professional. On the contrary, the elderly man whom I collected my radio from a week later said I "looked like the kind of woman who would give a bad review" when I remarked about the Angies List sign in their window. I found it bizarre and offensive. That remark moved me from giving Crown an overall outstanding 5 score to a 4 (self fulfilling prophecy...). The turnaround was quick and my radio is working great. I highly recommend Crown and their fine repair job but hope the old curmudgeon reexamines his social graces.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Calvin O.
01/2014
5.0
appliance repair
  + -1 more
Wonderful! They are the best place to repair to Panasonic DVD recorders in New York City! .
Description of Work: Repaired my DVD recorder ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from CROWN MACHINE SERVICES
Can't understand this review since we successfully repaired several of [removed member name] Panasonic DVD recorders over a period of several years. Never received a complaint or indication of dissatisfaction. Any problems we always try to rectify.

Helen M.
09/2013
1.0
lamp repair
  + -1 more
they had to obtain a part from another part of the city and still finished it on time. Staff are extremely courteous and call you when work is done. Trustworthy and would definitely use them again.
Description of Work: rewire and clean out inner problem

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$40

Response from CROWN MACHINE SERVICES
I hope [removed member name] meant to give us all A's on our grades after such a wonderful review section. Thank you for taking the time to submit your review.

Christopher P.
08/2013
5.0
small appliance repair, vacuum cleaners, electronic repair
  + 1 more
We brought the vacuum (a Dyson upright) to the shop, along with a table lamp that wasn't working. We paid a small deposit and were phoned within 2 days with a full description of the work needed and the cost, which was very reasonable. We collected the items within 3 days. They did everything that they said they would do, carefully and competently and we would certainly use them again, and recommend them to others. Great, honest service.
Description of Work: We had absolutely terrific service from this well-established upper west side business. We needed a Dyson vacuum serviced, and repairs to a table lamp. The proprietor is honest and reasonable, and everyone who carries out the repairs and service work is unquestionably skilled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Maria M.
07/2013
5.0
appliance repair, small appliance repair, vacuum cleaners
  + 1 more
I truly love dealing with honest people, especially when there are repairs or services needed for my apartment. The gentlemen from Crown responded to my calls professionally and in good time. I see why they have the and quot;Aand quot; rating and I will use their services in the future and recommend them to my friends.
Description of Work: I was worried that my Air Conditioner was not working efficiently and perhaps needed servicing for mold or damage since the hurricane last year. Water poured through my windows and I had to cover the machine at the time. Fortunately, it still works and needed less work than anticipated. A representative from Crown came to the apartment to assess what was wrong and checked the machine carefully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.5

Eileen V.
05/2013
5.0
sewing machine repair
  + -1 more
It went perfectly. He picked up my machine, fixed it, and returned it in 3 days. It couldn't be a better outcome ... I love my sewing machine!
Description of Work: Repaired and cleaned my 40 year old Pfaff. It would not perform, just made a "groaning" sound. He replaced a part and refurbished it all ... now it sings and sews!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

AGNES N.
04/2013
5.0
vacuum cleaners
  + -1 more
They picked up my vacuum, and then brought me a new vacuum even that I preferred and just exchanged them for me. And then offered you the second vacuum at a discount. I would recommend them, they did great work.
Description of Work: Repaired a vacuum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Rodolfo D.
01/2013
4.0
small appliance repair, vacuum cleaners
  + 0 more
Everything works well. Be certain to check on cost.
Description of Work: Crowne did not work on ice maker. Recommended Armando who came, charged 75 for visit and evaluation. Returned with replacement piece and instslled for $175. Total was more than I expected. Also asked him to fix turntable on microvave. Returned with replacement motor and installed for $150 including tax but did not charge an installation fee. Armando is reliable and professional. Cost was higher than I initially understood.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Eileen V.
11/2012
5.0
sewing machine repair
  + -1 more
Repaired the machine's problem (stalled/locked) going and quot;above and beyondand quot; to find the necessary gears. The installed a replacement part I had bought, but couldn't fit in, and fully serviced and cleaned the machine. Picked up and delivered the machine quickly - 3 days in the shop! Recommend Highly! So glad that I found them on Angie's list!
Description of Work: My treasured Pfaff (40 yrs old) stalled and groaned in pain. I usually works perfectly ... It was 'locked' I was afraid I would burnout the motor if I kept trying, so off to to the repairman and kepy my fingers crossed that it could be saved/

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

johanna M.
11/2012
5.0
lamp repair
  + -1 more
I was able to pick it up the next day.
Description of Work: Neck of table lamp was unstable causing lampshade to topple. Area was repaired and lamp was rewired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$45

Elizabeth P.
10/2012
5.0
appliance repair, vacuum cleaners
  + 0 more
They did really well. They did a nice job and they were really quick. I would definitiely use them again. They were very courteous.
Description of Work: They cleaned a vacuum and resealed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

PAM R.
07/2012
5.0
lamp repair
  + -1 more
They are really good. They are gracious, prompt, reliable. They came when they said they would, they returned the appliances when they said they would and they were totally reliable. They were really good and I got them from Angie's List.
Description of Work: I used Crown Machine Services for lamp repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob F.
06/2012
5.0
vacuum cleaners
  + -1 more
Great. I have 2 10-year-old Kenmore vacuums. One had a problem (it wasn't turning off). They quickly diagnosed it and fixed it. I brought the other one in for a cleanup: they said the first one burnt out a circuit-board component because it hadn't been cleaned in a long time and overheated. Sounded plausible. I brought both units into the store and picked them up. They were really good about telling me when the work was complete on each one.
Description of Work: Repaired one vacuum, cleaned the other.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Amy W B.
05/2012
5.0
sewing machine repair
  + -1 more
They were very prompt and courteous. They did what they said they would do when they said they would do it.
Description of Work: They repair my sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Enoch D.
04/2012
5.0
vacuum cleaners
  + -1 more
I am very pleased. They were friendly and I plan on using them again.
Description of Work: I sent them two vacuum cleaners to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Katie W.
02/2012
5.0
vacuum cleaners
  + -1 more
Since we live up at 190th St. and Crown is at 108th St., we opted to pay for their delivery service ($35.50 covers pick up and return) rather than schlep the vacuum on the subway. Crown was flexible with scheduling and picked the vacuum up in the evening, after I got off of work. The man who picked it up was also the person who serviced it and returned it to us just 24 hours later. He was polite and explained what the problem had been and also gave us pointers on how to keep it in good condion going forward. The first thing I noticed when he brought the vacuum back was that it had been cleaned very thoroughly -- it looked like new (quite a feat for a vacuum in an apartment with 2 cats!). The cost for parts and labor was $96.90, which seemed a bit high to me, but is still much less than the cost of a new vacuum cleaner, so well worth it. We would use Crown again in a heartbeat based on our experience with them. The service was excellent and speedy.
Description of Work: Repair of our 2004 Hoover Wind Tunnel bagless canister vacuum cleaner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132.4

Colleen K.
12/2011
5.0
small appliance repair, vacuum cleaners
  + 0 more
excellant honest, fast thorough repair and review
Description of Work: vacuum repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene D.
09/2011
5.0
vacuum cleaners
  + -1 more
They were good and they did the job. Their price was a little higher but not unexpected.
Description of Work: I used the service of Crown Machine Services about a year and half for vacuum repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy H.
03/2011
5.0
small appliance repair, vacuum cleaners
  + 0 more
I brought my parents' old Miele vacuum cleaner in for repair and cleaning. This is a real old fashioned fix-it shop, from the days before rampant planned obsolescence. They did a fine job and called promptly w/estimate and when repair was (quickly) completed. They also talked to me knowledgeably about vacuum cleaner bags. I will definitely come back w/lamps, sewing machines, etc.
Description of Work: I brought my parents' old Miele vacuum cleaner in for repair and cleaning. This is a real old fashioned fixit shop, from the days before rampant planned obsolescence. They did a fine job and called promptly w/estimate and when repair was completed. I would definitely come back w/lamps, sewing machines, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

CHRISTINE T.
06/2010
4.0
home theater design
  + -1 more
Called to find a place that would repair a combo DVD/Video player. Crown offered lowest price for estimate, which would then be applied to repair ($25). Repair cost a total of $70 and it worked for about a month, but stopped again. They offered a 90 day warranty for their work, so I took it in again and they repaired it again at no charge. I appreciate this.
Description of Work: Repaired home DVD player that would not open.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$70
    • 1(current)
    • 2

Contact information

2792 BROADWAY, New York, NY 10025

http://crownsalesandservice.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Vacuum Cleaners,
Sewing Machine Repair,
Appliance Repair - Small,
Appliance Repair,
Lamp Repair,
Heating and Air Conditioning,
Electronic Gadget Repair,
Appliance Sales and Installation,
TV Repair,
Stereo and Home Theater Systems,
Office Equipment Repair,
VCR Repair

FAQ

CROWN MACHINE SERVICES is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

CROWN MACHINE SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CROWN MACHINE SERVICES does not offer free project estimates.
No, CROWN MACHINE SERVICES does not offer eco-friendly accreditations.
No, CROWN MACHINE SERVICES does not offer a senior discount.
Yes, CROWN MACHINE SERVICES offers emergency services.
Yes, CROWN MACHINE SERVICES offers warranties.
CROWN MACHINE SERVICES offers the following services: SELL & SERVICE MIELE, ELECTROLUX, ORECK, HOOVER, EUREKA, DIRT DEVIL, BISSELL, SHARP, KENMORE, SANYO, NILFISK, DYSON, RAINBOW, KIRBY & OTHER VACCUMS. ALSO RENT WET & DRY VACS & HEPA MACHINES. SELL & SERVICE PFAFF, ELNA, JANOME, SINGER, BERNINA, JUKI, VIKING, BROTHER, KENMORE, & OTHER SEWING MACHINES. SERVICE TVS, PLASMAS & LCDS, VCRS, DVDS, STEREOS, COMPUTERS, DIGITAL & VIDEO CAMERAS & 35MM CAMERAS, TYPEWRITERS & MORE.

Contact information

2792 BROADWAY, New York, NY 10025

http://crownsalesandservice.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM