Approved Pro
Cooper Cooling & Heating, Inc.
Thermostat Installation and Replacement, Window A/C Unit Installation, Window A/C Unit Service or Relocation,
About us
Cooper Cooling & Heating is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.
Business highlights
Emergency services offered
5 years of experience
Services we offer
Central Air Conditioning , Electric and Hydronic Heating associated with PTAC units, HVAC (split units), PTACS , Through-the-wall air conditioners
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.894 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 3% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 94 reviews
Olukayode A.
Jan 2025
This was a very efficient group of workers. Communication was prompt.initial contact with tech was very pleasant and after diagnosis that required parts replacement, rescheduling service was so easy. For continuity of service ,the sent me the same tech just to make sure theres no discrepancies as to what needs to be done. That made the whole process so easier. I would definitely refer them.
Kathryn J.
Jan 2025
They were prompt and quickly diagnosed the problem and fixed our boiler. As we were expecting one of the coldest nights of the season, we were grateful.
R M.
Jul 2024
Window A/C Unit Service or Relocation
I’m extremely satisfied.
Chris H.
May 2024
Window A/C Unit Installation
Showed up on time and installed wall unit despite being a difficult install.
Bernice M.
Nov 2023
Thermostat Installation and Replacement
On time job great ð
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Bernette C.
Oct 2023
Window A/C Unit Installation
Efficient and knowledgeable
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Megan N.
Jul 2022
Window A/C Unit Installation
Did a great job! Fast and easy to work with.
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Celeste P.
Jul 2022
Window A/C Unit Installation
Steven Cooper recommended the air conditioning unit in 2021 that I should purchase for installation, a GE 5,000 BTU for a small bedroom. He kept the scheduled appointment to install the unit and failed to use a safety bracket to stabilize the unit in the window. When the unit needed repair a year after purchase I requested that he do the removal of the malfunctioning unit. He failed to keep the original appointment for removal and failed to respond to my messages forcing me to seek out the removal of the unit by another business. Without the safety bracket, the unit fell five stories to the ground. He also used aluminum tape to cover gaps between the bottom of the unit and the window sill. I am sorry to have to leave this review I really like Mr. Cooper, by lucky chance no one or property was Injured when the unit fell.
Response from Cooper Cooling & Heating, Inc.
"Please do not be misled by disgruntled customers, the above statement by Celeste P. is completely untrue and false, we missed an appointment with the above customer due to a high volume summer and that is all, also please believe that if an air conditioner fell five stories from a window Cooper Cooling & Heating Inc. would be sued immediately!!! we have General Liability Insurance along with Workers Compensation and most times if not all the time these documents must be provided, also all claims and lawsuit judgments are available to view by the public and no such documents exist for our company. Thank you!"
Cheryl T.
May 2022
Window A/C Unit Service or Relocation
Steven, the technician, was excellent. My A.C. was not cooling my apartment due a leak. He recharged it, and thoroughly cleaned all of the vents. What a gentleman! It's hard to find competent service people these days. I give him an A+
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Luis S.
Apr 2022
Thank you ver much for your help. James, technician, was very punctual, professional, and neat. He changed our PTAC Unit. Steven, the owner, was kind, caring, and very knowledgeable about the subject. In general, excellent service. Thank you!
Response from Cooper Cooling & Heating, Inc.
"Thank you sir!"
KISHA W.
Apr 2022
Window A/C Unit Installation
Very professional got straight to busines n was finished fast.
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Cam S.
Apr 2022
Window A/C Unit Installation
Steve was responsive and extremely helpful; volunteered information and photos of past work. Provided plenty of options for installation windows. Will use again!
Response from Cooper Cooling & Heating, Inc.
"Thanks again!"
Valerie S.
Apr 2022
Thermostat Installation and Replacement
Very helpful, I am very satisfied with his work.
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Diana M.
Apr 2022
Window A/C Unit Installation
Good , efficient install
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Abbe K.
Feb 2022
Thermostat Installation and Replacement
Cooper Cooling & Heating is just the business you want for long-term service. Owner/master technician, Steven Cooper, is thoughtful and conscientious with his work. He installed two Nest thermostats in my home, and he went above what was required to clean out the heating units and to ensure I understood the workings of the units. He was attentive to cleanliness and to leaving no trace of his superb work. Very fair price and very professional
Response from Cooper Cooling & Heating, Inc.
"Thank you for the kind words!"
Andrew G.
Jan 2022
Responsive, fair price, good customer service
Response from Cooper Cooling & Heating, Inc.
"Thanks again!"
Kym Y.
Dec 2021
N/A
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Syed H.
Dec 2021
Thermostat Installation and Replacement
Professional and cooperative attitude.
Response from Cooper Cooling & Heating, Inc.
"Thanks!"
Andre M.
Nov 2021
Thermostat Installation and Replacement
Great work and was very punctual.
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Patricia C.
Oct 2021
The tech was extremely skilled, knowledgeable, courteous, and efficient! We are so happy we chose Cooper Cooling and will definitely be using them for our boiler maintenance and repairs from now on!
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Brian A.
Oct 2021
Window A/C Unit Installation
Installer arrived as promised and appeared to be knowledgeable in what he was doing.
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Amy M.
Oct 2021
Window A/C Unit Installation
Professional from the first text! He contacted me immediately, provided me all credentials required, had extensive experience with the Midea AC installation. He was on time, fully prepared, clean and efficient. He explained everything about the new AC & took his time to make sure that it was safely installed. He removed and took away old AC. He explained cleaning & service care needed to keep it working. Also, he was masked & fully vaccinated which was important. On top of all that, he was really nice. When I thought our cat got out of our apartment, he helped me look for her—until I found her hiding. I highly recommend Cooper Cooling And Heating!!!
Response from Cooper Cooling & Heating, Inc.
"Thanks again!"
Kathleen M.
Sep 2021
Window A/C Unit Service or Relocation
When Steve arrived at my home, I told him the problem I was having with the air conditioner blowing hot air out of unit. He immediately diagnosed what the problem was and went right to work to repair my air conditioner.. Steven is a credit to your company. He is hard working and very knowledgeable in his trade and it shows . I would recommend your company to anybody that appreciates excellent workmanship that Steven delivered to me as your very satisfied customer.
Response from Cooper Cooling & Heating, Inc.
"Thanks again for the kind words!"
M W.
Sep 2021
Window A/C Unit Installation
Steve was great! He maintained contact with me notifying me of his arrival time, including on the day of service. His installation was quick, thorough and looks great. What I liked most was his professional and courteous demeanor. He took the time to show me the details of his work, how the outside bracing was secured and how to operate the unit. I would recommend Cooper Cooling and Heating to friends and family.
Response from Cooper Cooling & Heating, Inc.
"Thank you!"
Catie J.
Aug 2021
Window A/C Unit Installation
Easy to book. Efficient install.
Response from Cooper Cooling & Heating, Inc.
"That is what we do!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Cooper Cooling & Heating, Inc. is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Cooper Cooling & Heating, Inc. accepts the following forms of payment: CreditCard
No, Cooper Cooling & Heating, Inc. does not offer free project estimates.
No, Cooper Cooling & Heating, Inc. does not offer eco-friendly accreditations.
No, Cooper Cooling & Heating, Inc. does not offer a senior discount.
Yes, Cooper Cooling & Heating, Inc. offers emergency services.
Yes, Cooper Cooling & Heating, Inc. offers warranties.