AOL

3.6(
5
)

Internet Service, Cabinet Making

About us

DBA: AMERICA ONLINE, AMERICA ONLINE INC., AOL BROADBAND, AOL NETWORK, AOL TIME WARNER, AOL.COM, AOL-MUSICNET. ADDITIONAL PHONE NUMBERS & FAX #: 703-265-1000, 800-466-5463, 888-265-4042, 888-265-8003,888-849-3200, FAX: 703-466-9225.

Business highlights

38 years of trusted experience

Services we offer

INTERNET SERVICE.

Reviews

3.65 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
0%
2
0%
1
40%
Rating CategoryRating out of 5
quality
3.2
value
3.7
professionalism
3.2
responsiveness
2.9
punctuality
3.3
Write a review
Showing 1-5 of 5 reviews
Jason C.
02/2017
1.0
internet service
  + -1 more
The representative could not explain why I was unable to sign in to my email account with the correct user name and password.
Description of Work: I needed to log into my AOL email account and was unable to log in even though I was using the correct username and password. I tried to reset my password on the website and it said, "You do not have any account recovery options for resetting your password" which is odd for an online site the size of AOL. I called the phone number on the reset password refusal site and spoke with a customer service representative after waiting 3-5 minutes.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Theresa K.
04/2016
5.0
custom cabinets, internet service
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
sharyn S.
09/2014
5.0
internet service
  + -1 more
aol is a good provider for everything. I like them alot.
Description of Work: i like aol i have had them forever..
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19
Deloris G.
02/2009
4.0
internet service
  + -1 more
I use them to get high speed internet. The experience has been okay so far. The prices they charge are okay. Their quality of service and responsiveness is good. They need to be more responsive. They are professional and punctual. I will continue using their services until I have the time to shop for better deals.
Description of Work: They are my internet service providers.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
CATHY & MAKENZI E.
08/2004
1.0
internet service
  + -1 more
I PURCHASED MY COMPUTER OVER A YEAR AGO AND RECEIVED SIX MONTHS WORTH OF INTERNET SERVICE, FREE. I DECIDED NOT TO CONTINUE WITH THE SERVICE, BUT ENDED UP GETTING CHARGED, IT ENDED UP BEING REFUNDED. A YEAR LATER I NOTICED A CHARGE OF $1 ON MY STATEMENT FROM AOL. I CALLED AND WAS INFORMED I EXCEPTED AN OFFER OF THREE MONTHS OF SERVICE FOR A $1 A MONTH. I EXPLAINED I NEVER TALKED WITH ANYONE IN OVER A YEAR AND NEVER AGREED TO THIS SERVICE. I HAVE NO IDEA HOW OR WHY THEY WOULD HAVE CHARGED ME. IN MY EYES THIS IS FRAUD.
Description of Work: INTERNET SERVICE
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1

    Contact information

    770 BROADWAY AVE, New York, NY 10003

    corp.aol.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Internet Service,
    Cabinet Making

    FAQ

    AOL is currently rated 3.6 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    No, AOL does not offer free project estimates.
    No, AOL does not offer eco-friendly accreditations.
    No, AOL does not offer a senior discount.
    No, AOL does not offer emergency services.
    No, AOL does not offer warranties.
    AOL offers the following services: INTERNET SERVICE.

    Contact information

    770 BROADWAY AVE, New York, NY 10003

    corp.aol.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day