Approved Pro
ADR Electronics, LLC
Alarm or Security System Installation, Alarm or Security System Repair, Alarm or Security System Service,
About us
ADR Security has been helping to protect the Metropolitan Area's businesses and homes, since 1923. We are a full-service security company - Intercoms, Access Control, Locksmith, Fire Alarms/Monitoring, Private Investigation and more!
Business highlights
Se habla espanol
Emergency services offered
24 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.718 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 6% |
Filter reviews by service
Showing 1-18 of 18 reviews
Nadine K.
Feb 2023
ADR installed an automatic lock at my location, and I couldn't be happier with the experience. They are very responsive, polite and do a great job. It was completely different to my experience with other vendors - where even getting a specific quote was really challenging. Highly recommended!
Joshua S.
Dec 2020
Alarm or Security System Repair
They came quickly, did the work as asked, and had good follow up.
Gary S.
Apr 2020
Commercial Locksmith Service
Jon H.
Nov 2019
Commercial Surveillance Camera Installation or Repair
Great response time. They were able to install Security Cameras the same week and were flexible seeing that the store was still under construction and internet was not working. Techs came back the day, I requested to hook up the connection and came back extremely quickly when there was an issue. Also, communication is very strong with their service and sales team.
George W.
Nov 2019
Commercial Locksmith Service
They provide an excellent service.
C.L J.
Sep 2019
Alarm or Security System Installation
Beacon installed the alarm on the same wk of the contact 9/14. The alarm went off 9/22 & prevented a break in on the back basement door.They tried to Pry the door open.
Jessica R.
Jan 2019
Commercial Surveillance Camera Installation or Repair
I posted my listing yesterday and received a quote from them the same day. Eddie was helpful, quick, and professional. He helped install a security camera and repaired both our light and alarm system. We will definitely be asking for him for future projects.
Jessica G.
Dec 2017
they were really lovely guys. Took at little longer than I thought it should, but they were neat, focused, and helpful. I was a little frustrated that they arrived more than an hour after they said they would, although I know NY traffic this time of year
Bradford T.
Oct 2017
Made me wait for 5 hours on a work day and then said they were going to offer me a discount. When I called later about the discount they told me they were not going to give one. Completely unprofessional
Response from ADR Electronics, LLC
"Brad, When we spoke, the day after the installation, I apologized that you had to wait. As you know, we called first thing the morning of the installation and said we were running late. We offered to reschedule and you declined. During our conversation, you indicated that you felt that we did a very good job and that our price was reasonable. Homeadvisor bases it's review on three categories: quality, which you rated at 0.5 of 5.0; customer service, which you rated at 0.5 or 5.0 and value, also 0.5 of 5.0. I think you will agree that your rating was a little unreasonable. At the end of our call, you said the only way you would change the rating is if we refunded you in full. No one is in business to lose money, so I am sure you can understand why we wouldn't do that. We're proud of our workmanship, value and customer service. I am sorry you had to wait, but would appreciate it if you would adjust your review to fairly reflect the overall experience."
Lenny L.
Oct 2017
Excellent customer service professionals. Also gave great information during the process.
Pamela J.
Jan 2017
I will use them again when my company expands to another location. Great people to work with, easygoing and very pleasant. They got the job done, no issues no problems. Will definitely use them again.
DOLORES F.
Sep 2016
The guys were amazing. I was very upset and they let me talk they calmed me down. THEY ARE GREAT.
Sarah C.
Aug 2016
Commercial Alarm or Security System Repair Service
They were fantastic. Alan was helpful in helping us decide what needed to happen and was able to install the needed components right away.
Sara C.
Aug 2016
ADR was just amazing. They were thoughtful and helpful. They gave us a free estimate of what needed to happen and were able to get it done for a reasonable price. I cannot ask for more! Thank you!
Rudy G.
Jul 2016
Good job.
Johnny G.
Feb 2016
Fantastic knowledge!! Fast service!!
EARNEST T.
Feb 2016
Alarm or Security System Repair
EXCELLENT!!!!!!!!!!!!!
Chet W.
May 2015
He installed my TV mount neatly and securely. He is a top-notch, excellent professional who has exceeded my expectations. As a matter of fact, I have already reached out to him again for other electronic-related services.
Licensing
Licensed*
Trade License Number
12000292244
Trade License Expiration
07/22/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ADR Electronics, LLC is currently rated 4.7 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
ADR Electronics, LLC accepts the following forms of payment: CreditCard
Yes, ADR Electronics, LLC offers free project estimates.
No, ADR Electronics, LLC does not offer eco-friendly accreditations.
No, ADR Electronics, LLC does not offer a senior discount.
Yes, ADR Electronics, LLC offers emergency services.
Yes, ADR Electronics, LLC offers warranties.