ABC Carpet & Upholstery

ABC Carpet & Upholstery cleaned 3 Persian rugs and one Chinese rug for me. They also repaired the fringes that were damaged on one side of a Persian rug. I hadn’t cleaned these rugs for a number of years and they really needed to be cleaned. They came back beautiful and pristine. I highly recommend them.

I was moving out of my rental and needed to get my carpets cleaned and was referred to this company by another customer. I couldn’t be more pleased with the service provided. On top of doing a great job with the carpets they were very friendly, punctual, and most importantly well priced!

I was so impressed by how good our carpet looked after they had cleaned it. It was such a great price, quality work and great customer service. I would definitely recommend and use their services again.

If you want your carpet look like new and smell heavenly don't Hesitate to call this guys.Courteous, knowledgeable, and efficient. My wall to wall carpet got a new lease on life. Very reasonable rates. Highly recommend

As first time home buyers we hired them to clean our carpets. The crew came in and did a wonderful job. They took their time and was so responsive and respectful. Most importantly left our home smelling and looking brand new. I'll definitely recommend ABC Carpet &Upholstery to do the job. We plan on using them again in the near future as well.Worth the time and every penny.

This company is very reliable and great at what they do. My upholstered dining room chairs had very bad grime from a pickup truck bed. He cleaned them so well, they look new! Highly recommend them.

He did a fabulous job cleaning my white sectional sofa which has seen a lot of company including my dog. My rugs look better than when I actually bought them. He was so pleasant and helpful. It was such a great experience having ABC Carpet &Upholstery crew in my home.

Saved my beautiful Pakistan rug that had been cleaned by my housekeeper, the dyes had run into one another. Now the cream background is clean and no bleeding is visible. Beyond my highest expectation. Will be taking all my rugs to ABC Carpet & Upholstery exclusively. Couldn't be happier with the results. So glad they are local here in New York. Their experience and service makes all the difference.

Absolutely fantastic! Recently had my large sectional and area rug cleaned, and the results are incredible. They look and smell amazing! The entire customer service experience, from scheduling to the service and departure, was top-notch. The service provider, was exceptionally professional and kind. Highly recommend booking with these fine people!

The two cleaners were amazing. Kind, efficient and affordable. I called a couple of other places and I'm so glad I went with ABC Carpet & Upholstery. Our leather couch looks amazing and they were even able to add on some carpet cleaning while they were here. Already sent them to a family members home. Will continue to refer to others.

ABC Carpet & Upholstery Company has a large assortment of rugs. They provide good sales. The quality of the rug I bought was good. I hated the fact that their charge for laying the rug is the same as installing a carpet. That seemed silly. Even the salesman agreed to that and suggested that I get the rug put in by someone local. I would use them again in the future.

I think I've answered these questions in the long narrative above. I'll make this one as clear and brief as possible. 1. Estimates. There are 2 kinds -- the size of the room, and the size of the carpet that will be cleaned. Make sure you know what you're paying for. The carpet guy may measure the room in about 30 seconds, and charge you X amount per square feet. But large pieces of furniture or items that can't be moved are covering carpet that you're about to be charged for. It all adds up. Be smart; only pay for the square feet that are actually cleaned. In an empty room, length x width = square footage. If your room is not empty, and you pay the empty room price (which is how they estimate the cost), then the old saying is true, "a fool and his money are easily parted." A more detailed estimate is not only a more professional estimate, it's also your fair and honest right to expect. 2.Spots & Stains. These are not the names of your pets (I hope!), they are the names of carpet problems. Ask the boss how he will remove the stain; whether it will come back; will the cleaning solution bleach the color from the carpet. You need to know these things. Speak to him calmly, write what he says, say it back to him. This is a great way to let him know that you and he have reached an understanding about stains and spots. Oh, by the way, every tiny droplet of wine or some other stain is NOT a "stain" in the carpet cleaning service industry. Do not go around with a microscope finding 100's of "stains" or you'll find that most of them don't get removed, and should not. And if your carpet is so old, and has that many stains since last cleaning, don't expect any cleaning service to make the carpet be as bright and fresh as it was when it was installed. You waiting too long to clean your carpets just makes more small stains. It's not the cleaner's fault if they don't all come out. 3. It takes much less time to clean carpets than you might think. Carpet cleaning is basically shooting warm, soapy solution into the carpet, and then sucking out the loosened stains and gunk about 1/2 a second later. In my opinion, this technology, called by many names, is not very efficient. But if you go SLOW, do several passes, and allow the solution to soak down into the carpet deeply, then suck up the gunk, and then do it all again with just clear, warm (not hot) water, you're likely to get fairly good carpet cleaning. 4. How often? The entire carpeting in your home should b cleaned at least once a year -- or every 9 months if you are the meticulous type. Then the carpet should be cleaned in high traffic areas every 4-6 months. Here is an example schedule: Jan or Feb 15 - all high traffic areas June or July - whole house (all carpeted areas) October - all high traffic areas 5. Here are some DO NOT CLEAN times: When there is snow or heavy rain When there is heavy dust or urban soot When someone in the residence is sick or has been sick recently When other big projects such as painting, plastering, etc. are going on, either internally or externally. 6. Keep in mind: Fleas are born and become active in rainy weather, and can get under the house or under carpeting laid down outdoors (even for a few minutes). Smoke from trash fires, burning buildings, or industrial smoke will get into the carpet and probably won't come out. Ever. Wine spills - pour 1/3 or more cup of SALT on the stain. Let it sit for 1/2 an hour then vacuum it up. Do NOT rub the salt into the carpet! Other stains - don't rub or grind stains deeper. They are usually on the surface of the carpet. Leave them alone until a good carpet cleaner can come to your house for professional service. 7. STIFF, GOOPED, UNSOFT carpet. This happens when the carpet cleaner (or you) put too much soap in the cleaning tank. You don't need suds, you need chemical action. Often, the fewer suds, the better. Don't think that more suds = more cleaning power; that's just not true. When the carpet dries and the fibers are like a sculpture of a lawn (stiff, sticking up like moosed hair) that means the carpet has dried with soap still coating the carpet fibers. NOT GOOD. You need to re-shampoo 2-4 times with nothing but warm water. 8. Raking the carpet. It's almost out of style now, but there is something called a carpet rake that should be used. It is like a regular lawn rake, but the teeth are softer and there not as many. The carpet rake is an essential tool. It is used to lift the carpet fibers, separate them, and allow them to dry so they will be soft and true to their design. If you use a carpet rake, don't scrub the carpet back and forth! Pull the rake over the carpet gently, bringing it toward you. Don't do a back-and-forth motion. Pull, lift, move over 6 inches, pull, lift, etc. The carpet will look great when you finish and it will dry faster and be much softer when it is dry. All good things. When the carpet cleaners have gone, open the windows (do NOT ask them to do this...they sometimes can't resist the notion of coming back through an open window to take home a "souvenir" of their visit). Let the fresh air flow around your newly cleaned carpet. (Don't do this if it's rainy or otherwise a yukky day). Ok, that's enough for now. Clean carpeting is not a luxury reserved for queens and Mayor Bloomberg. You deserve clean carpets too! But you MUST be firm and clear with any carpet cleaner. If they are offended by your questions or requests, they'll get over it -- that's not your problem. If they act very offended, they are probably less than completely trustworthy. It might be better to pay top dollar and get honest service, rather than going cheap and regretting it a couple of months later. I used ABC Carpet -- once. That was enough. I'm a fast learner. How about you? Peace, ~RC

It was OK.

I would use them again.

The service was very good and the binding was done very well. I also think I got an excellent deal. They did charge me for delivery and that was a little expensive.

THEY DO VERY GOOD WORK, AND THEY ARE VERY REPUTABLE. I WOULD HIRE THIS COMPANY AGAIN. I HAVE USED THIS COMPANY BEFORE, AND I LIKED THE WORK THEY DID. THEY WERE VERY CAREFUL WITH MY RUG.

I THINK THEY DO A DECENT JOB, BUT THEY NEVER SEEM TO GET IT RIGHT THE FIRST TIME. I HAVE USED THEM TWICE, AND EACH TIME THEY HAVE HAD TO COME BACK TO REDO THINGS.

THE ESTIMATE THEY GAVE WAS EXACTLY WHAT IT COST. THEY ARE VERY PROFESSIONAL AT THEIR JOB. THEY ARRIVED AT THE EXACT TIME THAT WE HAD AGREED UPON. THEY'RE A VERY POLITE CREW.

I FEEL THE COMPANY AND THE WORKERS ARE GREAT. I WAS NOT TO SATISFIED WITH THE FINISHED PRODUCT. THE CARPET STILL HAS STAINS AND SPOTS IN IT. I REALLY ENJOYED THE WORKERS AND THEIR EXCELLENT CUSTOMER SUPPORT.

I WAS VERY PLEASED WITH THE WORK THAT THEY DID. I HAVE USED THEM IN THE PAST AND THEY DID EXACTLY WHAT I ASKED THEM TO DO FOR A VERY GOOD PRICE. THEY DISPOSED OF THE OLD CARPETING FOR US.

I WAS VERY PLEASED WITH THEIR WORK. THEY DID A GOOD JOB. I HAVE NEVER HAD A PROBLEM WITH THEM. THEY SHOWED UP ON TIME AND GOT THE JOB DONE QUICKLY.

THE COMPANY WAS ON TIME AND DID WHAT THEY WERE SUPPOSED TO DO. THEY FOLLOWED UP ON THERE WORK AFTER THEY LEFT. THE COMPANY IS EXCELLENT FOR THE PRICE THEY CHARGED ME.

THEIR PRICES ARE NOT VERY COMPETITIVE, BUT THEY ARE VERY GOOD AT WHAT THEY DO. THE QUALITY OF THEIR WORK IS WORTH THE HIGHER PRICE. THEY ARE PUNCTUAL, POLITE AND PROFESSIONAL.

THEY DID A VERY GOOD JOB. THEY WERE VERY PROFESSIONAL. THE PRICE WAS A LITTLE HIGH BUT, WELL WORTH IT. THEY WERE ALWAYS ON TIME. THEY WILL BE PAYING HIM BECAUSE HE TORE OUT THE OLD CARPET HIMSELF.

WE HAVE USED THIS CARPET SERVICE FOR MANY YEARS NOW. THEY ARE VERY RELIABLE AND ALWAYS RESPONSIVE. WE DID HAVE A PROBLEM ONLY ONE TIME AND THEY CAME BACK IMMEDIATELY TO TAKE CARE OF IT FOR US.