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Hollenbeck Pest Control

5.0(
3
)
Rodent Pest Control Service, Bug and Insect Pest Control Service, Bird and Bat Pest Control Service,

About us

Located in New Windsor, NY, We are a local family owned and operated company, Hollenbeck Pest Control mission is to provide our customers with the highest quality residential, commercial and industrial pest control service in the Hudson Valley NY area. Our fully trained technicians pride themselves on great customer service and remain flexible to work with your specific needs. If your problem and situation is somewhat unique, so is our solution to it.Voted Hudson Valley's Finest and the official vendor of Orange County Chamber of Commerce

Business highlights

Emergency services offered
19 years of experience

Services we offer

Heat remediation, Leaf defier gutter guard installation, Residential, and Insulation removal., bioremediation drain line and grease traps, commercial & industrial settings, dead animal removal, exclusion, home repair, real estate inspections, sanitation services / cleaning, steam remediation, vegetation management, wildlife control & bedbug control

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.03 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
100%
4
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3
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2
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Showing 1-3 of 3 reviews
Marla R.
Oct 2018
1.0
$3,000
The worst experience ever. I called to make an appointment for a service estimate of bed bug infestation. I was scheduled to have an appointment however I never received a phone call from the service department. I contacted them the day of the service scheduling and received bad news that they do not service my area. I was extremely disappointed due to the fact that my disabled family member was a waiting for the service. When I spoke with Jennifer Concepcion the co-owner of the company I was appalled. Jennifer was unprofessional unsympathetic and extremely unhelpful. As a customer I was given incorrect information from her staff. Jennifer did not try to help me nor did she show any concern for my inconvenience of her Company lack of knowledge. This is my first experience with Hollenbach and certainly my last.
Response from Hollenbeck Pest Control

"I apologize for any inconvenience or misunderstanding and do sympathize with you bed bug situation. You originally spoke to our call center over the weekend and they may not have realized your location as Margaret did advise that the office would contact you back to further discuss as she was not sure if we serviced your area. I did speak to my office staff and they did advise that you are out of our service area as well as I did and tried to be helpful which we even referred 2 companies that may service your area and who can further assist you with the bed bug problem. Being that you mentioned that you contacted other pest control companies and they did not return your call. I will also discuss this with the call center so this does not happen again. We do however also display our service area on our website as well. Again we apologize for any misunderstanding. Thank you."

Joe D.
Apr 2017
5.0
Yes, I recommend this pro
$300
Initial evaluation and two follow up visits resolved the issue. All was covered by initial contract.
Thomasina M.
Sep 2015
5.0
Yes, I recommend this pro
$450
.
Allison C.
Aug 2013
5.0
Yes, I recommend this pro
$425
James was amazingly responsive!  I didn't expect a call back until the next business day, but he called back within a couple of hours.  He made it out the the building the next morning for evaluation and completed the work by late that afternoon.  He was reasonably priced.  I will definitely use him in the future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Hollenbeck Pest Control is currently rated 5.0 overall out of 5.
Hollenbeck Pest Control accepts the following forms of payment: CreditCard
Yes, Hollenbeck Pest Control offers free project estimates.
No, Hollenbeck Pest Control does not offer eco-friendly accreditations.
No, Hollenbeck Pest Control does not offer a senior discount.
Yes, Hollenbeck Pest Control offers emergency services.
No, Hollenbeck Pest Control does not offer warranties.

Contact Information

273 Quassaick Ave, New Windsor, NY 12553

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