This pro has maintained an average of 4.5+ star throughout their time with Angi.
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
We're a well established business with over 30 years of unmatched expertise. Customer and priorities are always first. We're very timely with our work and never lose attention to detail.
Business highlights
41 years of experience
Services we offer
Carpet Repair And Restretch, carpet Installation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9146 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
93% | ||
5% | ||
1% | ||
0% | ||
1% |
Filter reviews by service
Showing 1-25 of 146 reviews
Barry P.
Apr 2025
Lee called me promptly, showed up when promised, got to work immediately, and completed the job in a few hours. Absolutely a first-class experience - I recommend him highly.
Deborah S.
Apr 2025
Carpet Repair, Refasten, or Stretch
Lee who did the work was on time and great.
Glenn B.
Nov 2023
You can always count on Lee. Great to work with. He did an excellent carpet job for me about 2 years ago. I gave up on Lowe's and HD. His service is very fast. Would hire him again.
Carl Z.
Jun 2023
Carpet Repair, Refasten, or Stretch
All good as described. Effortless. Recommended.
Joe T.
Apr 2023
Carpet Repair, Refasten, or Stretch
The Carpet Guys are GREAT! Our three upstairs bedroom carpets had stretched and rippled over the years... thanks, in large part, to my son's knee surgery and his crutches. We found Carpet Guys here through "Angi"... they contacted us immediately about our project... the price was very reasonable... and they were here the next day to fix our carpeting. Lee was fantastic! He worked all day on those three rooms... how he moved some of our furniture, I'll never know... but when he was done, I was amazed to see I had three rooms of carpeting that looked brand new again. The rooms were spotless when he finished the job. Not only do I highly recommend the Carpet Guys... I'll be calling them again when its time to replace the carpeting in our Rec room.
Marianne C.
Apr 2023
Carpet Repair, Refasten, or Stretch
Lee was absolutely terrific, would recommend.
Susan M.
Mar 2023
Carpet Repair, Refasten, or Stretch
He was wonderful. was very thorough, i got more that i paid
Paul H.
Jan 2023
Carpet Repair, Refasten, or Stretch
Professional carpet installer/repair specialist. Great attitude and careful workmanship. Highly recommend this vendor
Jeffrey C.
Jan 2023
Carpet Repair, Refasten, or Stretch
Lee Williams was very professional, polite, ands well informed and a joy to have in our house. The carpet repair job was completed above my expectations.
Tom M.
Oct 2022
Carpet Repair, Refasten, or Stretch
First class ..great job ..very quick and professional ... Would recommend
Ross B.
Jul 2022
Carpet Repair, Refasten, or Stretch
Great communication. Quality work
Henry S.
Jun 2022
Carpet Repair, Refasten, or Stretch
Very prompt and attentive to details. Recommended.
Shamiek T.
Apr 2022
Carpet Repair, Refasten, or Stretch
The company responded quickly, and my appointment for service was done in 3 days. The worker was fast he cleaned up and put the old pieces of carpet in the trash.
Chris L.
Mar 2022
Carpet Repair, Refasten, or Stretch
Lee was fantastic. He contacted me quickly to schedule the job. He notified me same day before he showed up. He was on time and did a perfect job removing large wrinkles in 2 of my carpets. He was very experienced at his skill. I would definitely hire him again as well as recommend him to anyone.
Richard R.
Mar 2022
Carpet Repair, Refasten, or Stretch
Lee Williams strive to answer questions and perform the Job in quality manner and enjoys his profession. Thanks again and will remember for the future!!!
Richard B.
Jan 2022
Carpet Repair, Refasten, or Stretch
So far. He’s coming Tuesday to give me an estimate.
Regina E.
Dec 2021
Carpet Repair, Refasten, or Stretch
no comments
Anne W.
Nov 2021
Carpet Repair, Refasten, or Stretch
They were great and left my floor looking beautiful. They were very careful.
Glenn B.
Aug 2021
Carpet - Install
Lee who I worked with was excellent! He helped me out while Home Depot did nothing for me. Ordered carpet from HD on June 10, 2021 weeks before new tenants were to move in. HD gave me no updates or calls. Just days before the new tenants were to move in, the HD carpet was still on order. That's when I went to Home Advisor and contact Carpet Guys USA. Lee did the measurements in a few minutes and gave me a very reasonable price and said it would be installed before my new tenants moved in. He and his co-worker did a great job installing a name brand carpet. He left the place spotless. Would definitely hire them again. I'm very pleaded with the whole process. Thank you Lee.
Arlene E.
Jul 2021
Carpet Repair, Refasten, or Stretch
Lee did an impeccable job stretching carpet in my mother's house. He took his time, kept the place neat as he worked and was careful not to damage any trim. The carpet now looks brand new! I can't thank him enough for his work ethic and taking the time to provide such excellent service!!!
Amit G.
Apr 2021
Carpet Repair, Refasten, or Stretch
Quick and seemed to do a good job.
Michael F.
Apr 2021
Carpet - Install
Lee was great, beginning through to the follow up.
Penni K.
Mar 2021
Carpet Repair, Refasten, or Stretch
Lee quoted a great price over the phone and then promptly showed up the next day. He fixed our carpet (restretching) and even noticed another area that needed to be done. He cleaned up thoroughly after finishing the job. Would definitely call him again and highly recommend him for any carpeting issues.
Deneen J.
Mar 2021
Carpet Repair, Refasten, or Stretch
Very nice professional who repaired my top loose step carpeting, which had become dangerous.
Kelcie R.
Mar 2021
Carpet - Install
Excellent professional ! I would definitely recommend them and would hire them again.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Carpet Guys USA, LLC is currently rated 4.9 overall out of 5.
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 11:00 AM - 4:00 PM
Carpet Guys USA, LLC accepts the following forms of payment: CreditCard
Yes, Carpet Guys USA, LLC offers free project estimates.
No, Carpet Guys USA, LLC does not offer eco-friendly accreditations.
No, Carpet Guys USA, LLC does not offer a senior discount.
No, Carpet Guys USA, LLC does not offer emergency services.
No, Carpet Guys USA, LLC does not offer warranties.