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Vivax Home Improvement LLC

Founded 2004 • With Angi since November 2015

3.6

(4) Verified Reviews

Business Details

Phone Number

Address

34 Trinity Pl

New Rochelle, NY 10805

Description

General Carpentry - new houses, additions, kitchen and bathroom remodeling, basement, deck Finish Carpentry - trim, molding, flooring, paneling, staircase, custom cabinet making etc....

Verified Reviews

A few reviews for this pro...
2.0

02/17/2019


Adam L.

We hired VIVAX HOME IMPROVEMENT LLC /OWNER: VITALIY VASILIK- The General Contractor (GC) for renovation of our kitchen and bathroom. The project was finished seven weeks after the deadline and not to our satisfaction. A lot of things went wrong on the way and the quality of job (final product) was poor, not meeting even basic standards expected by a licensed contractor. GC disappeared two times for a several days at the time (29 days in total) and the workers were particularly careless during those times. Wrong materials were often used in small things e.g. caulk used instead of silicone and in big ones e.g. wrong material used for the floor underlayment/support. The walls were not straight so the wall tiles and bull-noses were misaligned etc. When we pointed out to the gross flaws in the craftsmanship, the GC was quick to order the workers to fix it but they would continue to do the same mistakes. The work place was not kept clean resulting in damages to our bathtub and worker's injury by stepping on an exposed nail. Coordination between GC and his subcontractors (plumber, electrician) was also poor causing additional delays. The kitchen countertop fabricator/installer recommended by GC never showed up as scheduled and we had to find a reliable fabricator /installer ourselves. There was a major problem with the kitchen floor which became "bouncy" and the tiles were getting detached but the only solution GC would come up with was to replaced the tiles. We had to ask for a second opinion from 3 different local tile contractors who all told us that the reinforcement /underlayment put on the original subfloor was wrong causing the floor and tiles to be unstable. We realized that the GC had no clue as to what had to be done (or did not want to do it) and we had to hire another contractor to re-do the whole kitchen floor right. The cost was $5850 which the GC refused to reimburse us for. Besides the kitchen floor problem, there were problems with cracks in newly painted walls, one of the kitchen walls done by GC had a bulge and unevenness which became apparent only after the kitchen was painted and dried up. In my opinion this GC has been unreliable, irresponsible often times either incompetent or negligent and we would like to warn other people, potential future customers not to hire VIVAX HOME IMPROVEMENT LLC .

Description of Work
Kitchen and bathroom renovation

Category custom cabinets, home remodeling

5.0

01/02/2018


Alan R.

While it took double the amount of time (6 months instead of 3 months) to get the work done, part of the times it was just waiting for Buildings Department's bureaucracy to work. The 3 months promised time would have been extremely brief to do such major work, so 6 months wasn't so bad. Vitaliy is very responsive and pleasant to interact with. He always had his crew on the job everyday unless the work was just waiting for inspection from Buildings Department. Whenever we wanted something changed or fixed, he readily did them and did a good job fixing whatever we asked for. We especially appreciate his owning of work that needs tweaking or fixing. We went over budget by 5%, which is so much better than the typical 10% over budget for such work. We've been recommending him to many others!

Description of Work
Expansion of our home

Category contractors, picture framing, remodeling, siding, home builders, home remodeling, sunrooms, basement remodeling

1.0

05/31/2017


Luis U.

A months project took close to 4 months because Vitaily would bring in different workers every day and would not respond to phone calls and texts at times. When things went wrong he would lose you in his native language which was Russian but when it was time to pick up payment...all was good. Not a reliable person and company that takes short cuts and also doesn't honor his supposed 1 year warranty which was worthless cause he would hardly ever make it down cause he was "2 busy" I've never felt like I've been taking advantage of as much as I did with Vitaily and vivax construction and boy did I let him know. I don't ever want to feel like i'm interfering with another mans livelihood but I had to give my honest opinion on my experience with this company and if it helps just one person out, than my honest review did it's job.

Description of Work
We had a 950 sq. ft. apartment gutted and redone which turned out to be one of the worst experiences of our lives with the Head contractor, Vitaily of Vivax Home Improvement. Where I do I begin....Before the work was done, they present a rosy picture of how it all can look at a great cost to you. They start on the project and right away you can see that everything will not be so rosy and boy was it not. I'll try to list as much as I can remember. Floors weren't leveled when they were supposed to be...cracks in the walls and ceiling were not completely fixed...Wrong measurements were taken for kitchen cabinets which caused and still cause issues till this day. Microwave was going to be installed by putting an orange sticky filler to the back of it and a couple of screws holding it up (Check out the photo) we had to actually hire best buy to put in the appliances cause we just didn't trust these guys any longer which he apologized for but too late...Crack in the vanity draw that they tried to glue and cover up from us...All tiles were not sealed....kitchen plumbing installed improperly causing constant drainage backup....etc etc etc.

Category custom cabinets, contractors, remodeling, home remodeling

5.0

01/23/2017


Alan R.

Vitaliy is the GC and owner. He was extremely friendly and responsive. At least one worker was at our house every day to work on the project, some days up to 6 workers doing various aspects of the expansion. When we were waiting for inspection from the Buildings Department, we then wouldn't have a worker, as is understandable... Toward the very end of the project Vitaliy was less responsive, but still came back to complete the little things left here and there. We are still awaiting the Final Certificate of Occupancy, but that has to do with the Buildings Department, and not Vitaliy's fault. Overall, I'd give an "A-" for this whole project that was over-optimistic in promising to finish in three months. It finished in six months - some of the weeks of delay were due to waiting for Buildings Department's responses. Six months to complete such a major project is very reasonable! Vitaliy had under-bid the cost of the project and panicked a bit at the end. However, we only went over by 15% of the original quote, which is a pretty good deal!

Description of Work
We did a major house expansion. The house looks totally different now, and beautiful! New foundation was dug, new space framed, built up, insulated and totally completed.

Category custom cabinets, contractors, picture framing, remodeling, siding, home builders, home remodeling, sunrooms, basement remodeling

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Licensed
    Trade License Number
    WC-28146-H15
    Trade License Locale
    Westchester
    Trade License Authority
    Department Of Consumer Protection
    Trade License Expiration
    10/22/2017
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, PayPal
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    No

    Services Offered

    Complete Home Improvement Projects

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Vivax Home Improvement LLC

    How is Vivax Home Improvement LLC overall rated?

    Vivax Home Improvement LLC is currently rated 3.6 overall out of 5.

    What days are Vivax Home Improvement LLC open?

    Vivax Home Improvement LLC is open:

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:30 AM - 3:30 PM

    What payment options does Vivax Home Improvement LLC provide

    Vivax Home Improvement LLC accepts the following forms of payment: Check, PayPal

    Does Vivax Home Improvement LLC offer free estimates?

    Yes, Vivax Home Improvement LLC offers free project estimates.

    Does Vivax Home Improvement LLC offer eco-friendly accreditations?

    No, Vivax Home Improvement LLC does not offer eco-friendly accreditations.

    Does Vivax Home Improvement LLC offer a senior discount?

    Yes, Vivax Home Improvement LLC offers a 5% senior discount.

    Does Vivax Home Improvement LLC offer emergency services?

    Yes, Vivax Home Improvement LLC offers emergency services.

    Are warranties offered by Vivax Home Improvement LLC?

    No, Vivax Home Improvement LLC does not offer warranties.

    What services does Vivax Home Improvement LLC offer?

    Vivax Home Improvement LLC offers the following services: Complete Home Improvement Projects