A & T Iron Works Inc.
About us
Been in business since 1973. We except Visa and Mastercard. You can speak to us regarding payment plans. We also speak Spanish and Italian.
Business highlights
Services we offer
Ornamental and decorative metals, and bollards. We can design and build decks and miscellaneous iron, angles and plates., artistic, beams, columns, enclosures, finished painting and metalizing (thermal spray) of all types of steel including patio furniture, gates, hand railings, including, miscellaneous Iron Works. We specialize in sandblasting, pipe railings, railings, tree guards, window guards
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
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Communication was not as strong as I would have hoped. They were a little unpredictable. A woman in the office would call in the morning to let me know if the crew planned to be there that day. When I requested a particular date, they didn't show up and wound up coming 2 days later, which was less convenient for me.
However, when the work was done I was happy with it.
5 or 6 mos. later some rust and blister spots have appeared.
The railing was installed on June 7, 2010. This railing was supposed to have a rust proof finish which I paid extra for. Within a month or two after installation, one side of the railing was wobbling. They came to fix it, which entailing removing the railing, cutting the bottom of the support rails down, soldering it back together again, and resetting it back in the stairs. With a few months the rail they repaired, which is set in my bluestone step, started to rust on the rail and on the bluestone. I called on October 25, 2010 to report this, and a man came to look at it and said I would be contacted. By November 1st I had not received a call so I called the office and was told someone would call me back.........no return call was received. I called again on November 3rd and left another message..........no return call was received. I called on November 5th and spoke to West. He said he would have someone call me..........no one called back. I called on November 8th, and Stephanie said an appointment will be set up for someone to come take a look..........no one called back. I called on November 18th and spoke to Stephanie and she said she would talk to West regarding the status and call me back in the afternoon..........no one called back. I called again on November 19th and spoke to Jessie (owner) who said they would come to fix the problem after Thanksgiving and redo the job - including replacing the bluestone step - if needed.......... nobody came or called.
The Fall and Winter passed when the weather was severe. I received no call to say when they would be coming, but I patiently waited until April 19, 2011 and made another call. I left a message to have Jessie call me..........no return call was received. I called again on April 20th and again asked Jessie to call me..........no return call was received. April 21st..........no return call was received. April 22nd..........no return call was received. April 25th..........no return call was received. April 26th.? I called again and spoke to Jessie. She said for me to call back at 3:00 PM to set up an appointment to have someone come to see how to fix the problem. I called and left a message again?.nobody called back or came. I called again on April 27th and left a message to have Jessie call me.........and, of course, NO CALL BACK WAS RECEIVED......
At this time - now June 8th 2011 - the other side of the railing is also rusting. Nothing was done to this side after original installation.
I have been more than patient in this matter as you can see. Over a year has passed and the problem has not been resolved. BEWARE of dealing with this company. While each person I spoke with ? Mattette, Stephanie, West, Armando and Jessie ? were pleasant, the company apparently does not stand behind the work they do.
Licensing
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