Royal Pools & Spas

The first liner was wrong.  The coping was never corrected. The vermiculite bottom hasn't been right since.   Price very expensive.  They gave me a price on re-doing the concrete that was very expensive.  The company was great when the parents ran it years ago.  DON'T use them.

I bought the hot tub in summer of 2010. When electrician came to hook up one of the blower pumps didnt work.Then when we used it the water would drain half way down.They came out and couldnt find problem. After 3 more times of coming out after I filled it back up only to have it drain,they finally think they have found the problem.This is after I waited 3 months for a call back.When I got home the day they fixed it,there were 2 jets on the bottom.They told me they could not come out to relpace them,I would have to bring them in.I brought them in and they tell me they dont have any in stock.Worse experience of my life dealing with a company.Bad hot tub,worse service