HOME DEPOT

unknown

THE ONE DOOR THEY SENT WAS TOTALLY WRONG. HE PUT THE FRAME UP AND THEN THE DOOR, BUT THE DOOR WAS THE WRONG TYPE OF DOOR. THE WORKMAN WAS COMPETENT, THE DOORS WERE INCORRECT. IT WAS A BIG HASSLE. THE SERVICE TECHNICIAN WAS GREAT. THEY JUST DON'T GET THINGS RIGHT THE FIRST TIME.

THEIR WORKMEN DIDN'T KNOW WHAT THEY WERE DOING. THE CARPET WAS LAID THE WRONG WAY. THEY WERE INCOMPETENT, AND GETTING SOMEONE TO CORRECT THE WORK WAS A BIG HASSLE. EVERYTHING WAS TIME CONSUMING.

I DEALT WITH TOO MANY DIFFERENT PEOPLE. THEY DON'T MAKE AMENDS IF THEY DO SOMETHING WRONG. IF SOMETHING GOES WRONG I AM STUCK WITH IT. THEY DIDN'T CALL ME BACK.

I AM HAPPY WITH MY NEW WINDOWS, BECAUSE IT HAS CUT MY HEATING BILL IN HALF. IN FACT, I AM SO PLEASED THAT I CALLED HOME DEPOT AND THANKED THEM FOR THEIR SERVICE.

THEY ARE VERY GOOD BECAUSE THEY WERE PUNCTUAL. THERE WAS SOMETHING THAT I DIDN'T LIKE AND THEY FIXED IT WITHOUT ME HAVING TO ASK. THEY PUT A CURVE IN MY CARPET. I DIDN'T HAVE TO PAY FOR FINANCING FOR A WHOLE YEAR WHICH WAS GOOD.

THEY COULDN'T ANSWER A LOT OF QUESTIONS. I HAD A FEW DESIGN QUESTIONS I THOUGHT THEY'D BE ABLE TO ANSWER, AND THEY COULDN'T DO SO. THEY DIDN'T SEEM TOO PROFESSIONAL. IT SEEMED LIKE THEY WERE JUST COMING IN TO DO WHAT THEY HAD TO DO AND LEAVING. THEY WEREN'T TO HELPFUL. IT WAS PRETTY REASONABLE. I PRICED AROUND A FEW OTHER PLACES, AND THEY WERE PRETTY MUCH IN THE MIDDLE.

IT'S JUST CONVENIENCE. THE PRICES AREN'T THAT BAD. IT'S CLOSE BY, AND THEY ARE JUST CONVENIENT BECAUSE TRYING TO FIND SALESPEOPLE AND FINDING WHAT WE WERE LOOKING FOR WAS NOT TIMELY.

I THINK THEY WERE UNDERSTAFFED. THEY HAD SOMEONE COME TO INSTALL IT, AND THEY CAME WITH THE WRONG PADDING. THEY CAME WITH THE NORMAL PADDING. THEY WERE NOT VERY CAREFUL ABOUT WHAT WAS WRITTEN DOWN. I WAS NOT VERY SATISFIED WITH THE INSTALLER.

IT WAS AN A. THEY BASICALLY MOVED THE DOOR WITHOUT DAMAGING ANY INTERIOR STRUCTURE. THERE WAS NO DENTING OR SCRATCHING AND NO DAMAGE AROUND THE DOOR. THEY GAVE ME AN APPOINTMENT, THEY CAME AND LOOKED AT IT AND THEN CAME ON THE SECOND DAY TO DO THE JOB. THEIR RESPONSIVENESS WAS EXCELLENT.

I WOULD NOT USE THEM AGAIN. IT IS JUST A HEADACHE. NOTHING IS EVER RIGHT WITH THEM. THE CUSTOMER IS ALWAYS WRONG, AND THEY ARE ALWAYS RIGHT. THEY NEED TO WORK ON THEIR PROFESSIONALISM. WE WERE MISSING A BOX OF PARTS, AND IT TOOK TWO WEEKS TO GET THE REMAINDER OF THE FLOOR DONE.

TIME TO COMPLETE THE PROJECT WAS GROSSLY UNDERESTIMATED AND THEREFORE CAUSED SOME ISSUES. THE CONTRACTOR WAS LATE AND DID NOT SHOW UP ON SOME DAYS, AND SENT ONLY ONE WORKER ON SOME DAYS WHEN WE WAS TOLD TWO WOULD ALWAYS COME. THIS ADDED TO THE TIME DELAY SIGNIFICANTLY. THE FINAL PROJECT IS BEAUTIFUL, BUT IT WAS A LONG TIME IN GETTING TO.