Empire State Builders & Contractors Inc

When we decided to finally remodel two very dated bathrooms, we met with a few contractors. My mother recommended Empire State Builders because she had used them in the past and we ended up going with them. This was our first time doing major work in our house and we could not be happier with the experience! They were here when they said they would be here, worked hard and efficiently, and did great work. Mark was terrific to work with - he communicated well and was very responsive. Marcelo and George were incredible workers and just lovely people. We highly recommend Empire State Builders and would definitely use them again!

I had the pleasure of working with Mark and his team. He explained everything thoroughly and the job went smoothly and quickly leaving us with great results. I would definitely recommend Mark and his team for any home improvement jobs.

My experience with Empire State Builders was, without a doubt, the BEST professional relationship I have ever had with a contractor! Mark and Luis (M&L) are THE dream team and working with them was fantastic. The task of identifying and repairing a drain leak to be finished with a complete remodel of a bathroom can potentially be a nightmare waiting to happen. But under the supervision of M&L, our new bathroom turned out to be an absolute dream! And a much-deserved mention goes to their talented and expert craftsman, Edwin, who applied his skill to put wonderful touches of detail that would be easy to miss but are very much appreciated when they are seen! Mark and Luis provided my wife and me with so much confidence in their capabilities, we contracted them to tackle the long-awaited renovation of our kitchen BEFORE they even started work on our bathroom! Much like what they provided with regards to our bathroom, M&L explained EVERYTHING to expect and will come at each step of the kitchen reno. They were very patient while my wife and I flip-flopped on aesthetic details. And their collective experiences helped us make decisions that would not only prolong the beauty of our spaces, but add personal, as well as financial value to our home. Our house still have a number of areas we'd like to update. When we do, there is absolutely no doubt we will be contacting Mark and Luis (with hopefully Edwin, in tow) to take our home to that next level. Thanks guys for all your incredible work!

Thank you to Mark and his team for completing a beautiful bathroom renovation in our new home. We first reached out to Mark in the summer and he really took his time to walk us through the process and gave us quotes/ideas for other areas in my home that day. He also just finished a bathroom and kitchen renovation in my mom’s house, so I was able to see his beautiful work firsthand. Although it took a couple of months to think through what I wanted, he was able to squeeze me in before their company closed for the holidays, which I greatly appreciated. We were told it would take two weeks to complete upon all materials being ordered and he kept to his word. The entire process went smoothly - we were in constant communication and he came by each day to make sure everything was moving along smoothly. Louie and his crew were efficient, reliable and kept their work area tidy, which I appreciated. We did an entire gut renovation from new floors, new shower, new tiles, new fixtures, etc. and we are so pleased with how it turned out. There were no hidden fees and the price was exactly what we discussed when we first met. I also appreciated that he always kept our budget in mind and worked with us to figure something out that was within our range. A few weeks after installation, we noticed there was a small leak coming from our toilet and Mark was just a phone call away. His team came back to fix the issue with no problem. Most importantly, this showed me that they cared even after their project was done and they want to truly make their customers happy and satisfied with their work. I would highly recommend Mark for any home projects, especially bathroom renovation. Fair price, no up charge, knowledgeable and reliable.

Marc and his crew were excellent. Kept us informed as to what was going on with material delays. Ended up doing the Sun Room first and the deck two months later because of delays getting materials. Project went pretty fast after that and now have a beautiful deck.

Excellent. They were prompt, the work was done professionally and quickly and the price was right. Best of all there were no more leaks.

Started renovation 11/2020 - Remains unfinished (punch list includes cracked cabinet) at least until 2/1/2021 as company closed since before new year. Lack of response from company. At the end, their priority was getting payment (they even asked for final payment before complete "to help them out") and unfortunately, I paid in full - trusted them to complete punch list in timely fashion. Once I paid, they never return a phone call and the answer to my texts is company is closed until 2/1/2021. They were in a rush to finish as they knew they were closing but did not communicate this to me. Updated 9/24/2024:This is just in response to his unprofessional response being personal. It was all business related. And he threatened to sue me for writing a bad review with this service!

This is the second time we have used Empire State. We had them previously redo our deck. Based on that experience we contracted them to redo an upstairs bathroom. While that project was going on, we added the other two items. They are fantastic to work with. From the estimate to the project completion Mark ( the project manager) Marcelo and George (the artisans) were on time, courteous, responsive, flexible when necessary, and professional. All that and the jobs completed were top-notch and on budget! At this point, they are our go-to contractors. No reason to look elsewhere!

Fantastic! Mark was courteous, prompt and professional. The work was done to our complete satisfaction on time and on budget. The crew was polite and respectful. We will definitely work with them again.

Marc from Empire State Builders and Contractors was fantastic. He came out immediately to evaluate the project and was able to give me an estimate the same day. This was important because it showed he valued my inquiry and secondly I always want the price quoted to be the actual price of the project. He was very friendly and knowledgeable and gave me recommendations about the paint, and the different options I had. I was very happy that he provided options from the top paint manufactures (Benjamin Moore and Sherwin Williams). His estimate was very reasonable and did not change at the end of the project. He was also able to get the job ASAP, which was great. His team contacted me immediately and set up a mutually convenient date to start. My deck and playset now look great -- they were both definitely in need of a good refinishing and painting. My family and I are very satisfied with the work and it looks great. Really professional job. Marc personally checked on the project until it's completion. Marc was very professional throughout the entire process, and provided contracts/receipts etc in a timely fashion. I highly recommend them, and I will certainly be using Empire State for my next project!

They did a great job. I liked them.

They did a good job and the communication was very good.

It was great, awesome and excellent. They were very professional, very knowledgeable, they knew what they were doing and he share ideas and suggestion on the work that they have to do and they did the work quickly.

The work went very smoothly and the quality of work was excellent. Mark, my main contact at Empire, was always reachable and extremely responsive to phone calls and texts. He explained everything about the process and answered all of my questions promptly. He knows the Westchester area very well and knows the ins-and-outs of getting permits and timing of how things go. He also has connections with quality licensed electricians and plumbers, which we ended up engaging, given the nature of the remodel. As to the actual work, Empire worked quickly and efficiently. My home was cleaned up after each day of work. Mark made some design recommendations here and there, which we appreciated. For example, Mark mentioned about a sink front tray for storing sponges. I didn't even know about it, but I thought was a great idea, so we ended up getting it. Since our project included tearing walls down, Mark forewarned us about potential piping and etc. that could be inside walls that may require extra work. When we had issues (such as potentially rerouting pipes), per Mark's recommendation, we had licensed plumber and electrician weigh in on how to proceed and with the their input we felt we had a better grasp on how to decide on moving forward. Empire also has connections to very good cabinet and countertop vendors. While we got our tiles and other items from Home Depot, we ended up getting our kitchen cabinet, countertop, and bathroom vanity top from a vendor he recommended. The quality of the materials were very good and the vendor had a wider selection of countertops than Home Depot offered. Several weeks after the construction was completed, he checked up on us, which we appreciated. If you are looking to do a remodel project, I highly recommend Mark and Empire. Note: The approximate cost of service I entered below excludes materials and includes entire cost of labor (Empire + electrician + plumbing). We ended up engaging the electrician and plumber that Empire recommended separately. Materials probably cost about $20K. So the entire project cost us about $50K

Everything went smoothly, they were always on time. We never had any issues the prices were great and I would definitely recommend them To anybody. Even the young lady in the office was helpful, all-around everybody was professional. So thank you Tom and Mark

Horrible. The roof leaked so I called the company and they did not send anyone for ten months! The roof still leaked after the tried to fix it. after many attempts to get them to finally fix the roof I had to call another company.

Everything was completed on time and done to our satisfaction

Couldn't have gone any smoother. Work was completed on-time and at the agreed price. No issues or controversies. Very pleased with the workmanship.

Demo'd and remodeled 2 adjoining bathrooms. Took several weeks but they worked every day and put in long hours despite the summer heat. Contractor was as pleasant and professional as could be. Result: couldn't be more pleased with the outcome! Bathrooms "sparkle". No complaints or controversies. Will definitely use them again.

Excellent , completely satisfied and neighbors are all so impressed they are using his services as well. The house went from the dog on the street to the most admired. Also don't confuse the name this is a different Tom Christensen :)

Everything went well. They started on a Friday and were done by Tuesday (Did not work on Saturday and Sunday). Very punctial. Price was extemely competetive. They removal of a roof can be very messy. This did a good job cleaning up after. Tom the owner was there everyday to review the job and make sure everything was on schedule. He was able to make a suggestion on a color of the shingles.

Always on time, within budget and excellent quality. Keen to ensure a quality job was done. We obtained several quotes and this was also the most competitive.

Roofers came on time and completed roof on 2nd day. Gutter people showed up on time and completed in 1/2 day. Window people showed up on time and completed in 1/2 day. Great experience with all of them!

The first problem was that the crew showed up a day early, when I was at work. I specifically said that I wanted them to arrive on a Thursday or Friday (my days off). The second thing was that they stepped on & broke a very special cactus plant that was growing next to the sunroom. The third & most important thing was that they never set up scaffolding, never taped off the areas not to be painted & never washed the roof panels before they applied the regular flat roof paint (not elastomeric paint). They also got silver paint all over my brick patio & outdoor rug. When I arrived home from work & saw the horrendous paint job, I called the contractor. He assured me that everything would be fine after the second coat of paint. It wasn't. The contractor kept calling me asking when he could pick up the $750.00 balance. i told his office manager that when the job was completed to my satisfaction, he would get the balance. He then called me & said to just deduct $150.00 off the original quote of $1,500.00 & we'd call it even. My beautiful sunroom is now an embarrassment. I called in several people to check out the 'job' & was told by two former painters, that the paint would probably not last throughout the winter being that it was painted over dirt & bugs. I am currently waiting for a response from a local consumer protection organization.

New roof over Florida room leaked in multiple places every time it rained. refused to guarantee his work. Vented a dryer duct into a Florida room failing building code inspection. I sued and won in small claims. He appealed in supreme court and lost.