EstatesNY Estate Sales and Services

We engaged Estates NY and owner Wendy King to perform an estate sale at our home. After the sale ended we asked Ms. King and her daughter Jessica for a detailed accounting of every item they sold and for what price. We were told it would be sent shortly. Several weeks later we received a check with no explantation or backup. We followed up for an accounting. She texted "this is your total, I will send you an accounting" For the next several months , we continued to follow up by text, calls and emails and on the rare occasion when we did get a response, she was extremely rude and dismissive. She made us feel like we were wrong to ask what our life's possessions sold for and that we were crazy to ask. We are shocked at this behavior and lack of professionalism. We have been ignored, hung up on, taken advantage of and made to feel like fools for trusting Estates NY. We cannot in good conscious stand by and not say anything to other potential victims. We feel no one should have to be treated like this. We feel that people like us hiring estate sale companies that deal with someone lifelong possession should be treated with respect and honesty. We would suggest consumers to be very careful and be aware of their disreputable business practices.