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Geek Squad - Best Buy

Founded 1994 • With Angi since May 2010

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Amenities

Free Estimates
no
Warranties
90 days
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.5

(6) Verified Reviews

Showing 1-6 of 6 reviews
Mark S.
1.0
12/22/2017
Hard to know where to begin. I bought a Frigidaire dishwasher on line from Best Buy.com. Seemed like a very nice unit for the first 3 uses. Then something seemed to be wrong with the door and bottom pan. Loud banging upon closing door. Called Best Buy who told me to call A&E. First question from A&E was "which Sears or Walmart did you buy the dishwasher from?" After 1 hour on the phone I somehow got them to send a service tech out. Service guy comes out and promptly declares "what a piece of junk!" Nice to hear after spending over $800 on what I thought was a nice unit. His 2nd question was "so which Sears store did you buy this from?" After removing the door inside panel he says the insulation was glued in so poorly (because Frigidaire has such bad quality control) that it was binding in the door hinge. He orders a new door panel. It arrives 2 weeks later. A&E sends out a second tech. This guy tells me right off that I bought a piece of crap. I feel so much better now. He takes apart the door and declares "the last tech didn't know what he was doing and there is nothing wrong with the unit." He installs the new door liner and leaves. These two techs have now dented the outside of the door and the inside bottom pan. My wife and I load the dishwasher up and run a cycle. After opening up the door to remove the dishes I notice a 8" long piece of gasket material on the floor under the dishwasher. Called A&E again who of course wants me to tell them which Sears/Walmart etc. I said I don't want either of those techs to come back and and I would like to talk to a manager. She told me I can not talk to a manager. I asked her politely 3 more times and she flat out said "NO". Sent me to Sedgwick claims department who wanted to know did I buy it from Sears or Walmart?! I finally gave up, it seems to be working. I would never recommend buying from any store that uses A&E Factory Service.
Description of Work
New dishwasher (1 month old) needed warranty service.
Category
appliance repair, appliance sales
Pauline F.
5.0
05/08/2017
.
Description of Work
.
Category
computer repair
David A.
5.0
02/25/2015
went very well. Individual was well trained and extremely knowledgeable. The work was thorough and complete. Would not hesitate to use Frank again in the future.
Description of Work
Cleaned machine of virus' and unwanted software.
Category
computer repair
Frank M.
4.0
07/26/2013
We were satisfied and everything went pretty well. They had a set up if the purchase was over a certain amount you could pay it off over 1 1/2 years with no interest. They were reasonably knowledgeable. The salespeople were helpful. Overall it was a good experience. We are mostly satisfied with the product. We had a little issue with the sound.
Description of Work
We bought a TV from Best Buy.
Category
tv sales
Anthony P.
4.0
06/18/2013
Their price was a little above average. All the employees didn’t know what they were talking about. They weren’t all knowledgeable; some were and some weren’t knowledgeable.
Description of Work
I bought some electronic equipment from Best Buy.
Category
computer sales
Frank D.
5.0
06/25/2012
The computer went down, he called them, and they took care of it over the internet. They took over the computer remotely and fixed it. We've been to a number of people who fix computers, and it's been a horror show. Best Buy is pretty good. They really saved the day this time.
Description of Work
We took our computer to Best Buy to be repaired. Then he signed up for home repair service.
Category
computer repair

Phone

Address

3105 E MAIN ST

Mohegan Lake, NY 10547

Service Categories

Other Information

Services offered

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Payment options

American Express
Check
Discover
MasterCard
Visa
Financing Available

FAQ

Geek Squad - Best Buy is currently rated 4.5 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

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