"Thank you very much"

"Thank you vert much"

"Thank you very much"

"Thank you very much [Member Name Removed] that was very nice"

"We are very interested in doing the job. We are just 2 weeks backed up. I wanted to go and give you a proper estimate because the picture you sent were not clear. You didn’t want to wait. We called you and explained and you understood our situation. I am very sorry you feel this way."

"Thank you very Much"

"Thank you very much"

"Thank you"

"Thank you we Appreciate all the work you gave us"

"Thank you"

"We are very sorry you feel this way and can't understand why you waited over 3 years to write us a bad review. When you called us about the damage to your floor we promptly accepted responsibility and offered to send someone to fix the scratches, however you would not allow that. We had no proof that it was [Member Information Removed]% our fault, as there were other contractors working there as well, but we gave you back a credit of over half what you said it cost towards repairs. It was also agreed that the holes we had to make in your walls to snake wiring between lights, switches, and outlets were to be repaired by others, that we would only apply the first coat of patch. See the wording from the original Proposal #12677, dated 6/25/2014. See items #11 & 12 explaining about patching and repairing from the agreed proposal that you approved. We also sent one of our electricians back to fix the switches that were not level. You never said anything about problems with the lights in the emails you sent us. We are not sure what you mean by "the switches are in the center of the walls (versus being on the side)." Generally switches are positioned by the doors unless there is structural material there that would not allow us to do so or if the customer asks us to place them elsewhere. As for the cost, we gave you a daily rate and an estimate of 1-2 days to complete the work. It took 2 days, so it was not double the cost. It was 2 x the daily rate to which you agreed. Line items from original proposal: 1. Install, wire and connect (4 or 6) new recessed fixture locations in living room 2. Supply and install new 4" LED trims 3. Convert existing switch box controlling existing living room light into a 2-gang box and install new dimmer switch to control new recessed fixtures; install new switch leg as needed 4. Install, wire and connect for new light location above dining room table 5. Install, wire and connect new switch to control above 6. Install customer supplied fixture 7. Install, wire and connect new switch to control existing closet hallway fixture location 8. Install customer supplied replacement fixture [Member Information Removed]. Cut and notch walls / ceilings as needed to install new wiring 10. Change outlets and switch as directed with new devices 11. Apply first coat of patch 12. Final repairs of patching and painting to be done by others"

"Hi Mr [Member Name Removed] I left you a message this morning I apologize for any miscommunication about calling you in 3 days. I do have you on my to do list Please call me to discuss Thank you Nicole"

"We spoke with this customer over the phone and explained that it was not beneficial for us or for him to pay us to come in to change a circuit breaker which is a service call. It would be less expensive for customer to get someone local in his area. We are listed and licensed for doing work in Queens, but we do not advertise in the Angies List magazine that covers Queens. Thank you and sorry for the misunderstanding"