New York Area Rug Cleaning

After receiving a totally outrageous quote from Stanley Steemer (which was double the amount they charged me last year), I decided to give New York Carpet Cleaning a try, and I'm so glad I did! My experience was excellent. I live in a second floor walk-up and have wall-to-wall light beige carpeting. From the very first contact, NY Carpet Cleaning was extremely responsive and professional. The pre-appointment confirmations, e-mail and text updates put me at ease. The cleaning professionals were extremely punctual, polite and friendly. They took the time to explain each step of the process to me as it was happening. They explained in detail how the machinery worked and even helped me to move my storage chest and coffee table. They paid great attention to every detail and were extremely thorough. They did not rush the job at all. It was obvious that they took great pride in their jobs. My carpet looks great!! I absolutely got my money's worth. NY Carpet Cleaning has just gained a customer for life. It's pretty nice when a company exceeds my expectations. I don't experience that a lot.

Tech was efficient

Expensive! Did a very good job on the stairs. They claimed they would have to take my shaggy rug to shampoo. They could have used a portable rug shampoo.

Fast, efficient and courteous. I would recommend them.

Lovely man servicing. Too large a gap between their listed discount price of $59 + 20 for 2nd room and $40 for hall, total $120. My cost was $300 because they suggested another method which I should have been told about when I showed my photos. Now it seems after 10 days the spots are reappearing. Lore A.

thumbs up!

Great job done. They were fast and the carpet looks great

courteous staff. great cleaning of my area rug

Great service! Great team! I highly recommend them.