Reviews
4.8162 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 162 reviews
Edisn E.
Jul 2025
Job was done right and quick
James E.
Jun 2025
Very satisfied , will be using Ross again...
Ray M.
Feb 2025
Henry was very professional, great personality and made me feel comfortable with his diagnosis of our issue
Barbara S.
Jan 2025
All work was doing perfectly and Jon was a very knowledgeable worker. And professional at all times.
Elaine T.
Jan 2025
Perfect job!!
Joan M.
Dec 2024
Henry was very professional and neat. He did a great job in a timely fashion. I am pleased with all the work he did.
Mari-Elaina N.
Dec 2024
Henry P was friendly, curious, and knowledgeable. Would highly recommend him and NH Ross.
Joann R.
Dec 2024
The technician arrived promptly and corrected the issue.
Kayla B.
Nov 2024
Jorge came to our rescue while restoring heat to our home . He was knowledgeable, helpful and educated us much on our current system and what repairs had to be done! We are very satisfied with his work and look forward to working with N.H. Ross for future business!
Nenita L.
Oct 2024
Thank you
Tracey B.
Sep 2024
Polite, respectful and clean
Richard M.
Sep 2024
Nice technician, pleasure to talk with person who answers (female) the phone. Technician offers much info that is helpful
Peter J.
Sep 2024
Technician was knowledgeable and personable â a bit pricey I thought - would hesitate to use again
Kit C.
Sep 2024
Ripped out the old system and installed a new one the same day. The crew was courteous and professional. I was actually able to negotiate the price with them. I highly recommend this company.
Lisa S.
Aug 2024
The AC was installed in 2021 replacing an existing AC. It worked well for two seasons but I n the beginning of this season 2024, I had problems. Although the technicians that came were nice, they did nothing to fix the problem until Christian who worked tirelessly. In the future I will only ask for him. The reason for the rating is because their customer service is very good, however, I went nearly the entire summer with an AC that was malfunctioning because the first two techs could not find any problem. Also, I find their repairs costly. An example is that I paid to be in a program where they inspect electrical plumbing and hvac. No recommendation was less than $500. In fact my son used them to replace two hoses in the kitchen. Starting price for anything seems to be $500 even if they are there for 30 minutes. The choice is yours. very good customers service, nice but mediocre techs (except for Christian) and costly repairs.
Ruby K.
Jul 2024
Just try them. One time .if good a dnd honestly worked, keep them for future help .
Honor L.
Jul 2024
Henry was prompt, spent a lot of time on the project and indicated some problems we werenâ  t aware of. Overall I highly recommend.
Liz J.
Jun 2024
Great team! Great Job! Hans and Jorge were wonderful, professional and dedicated!
Tom S.
Jun 2024
I was sent a man by the name of Paul Palermo. He was not only a nice man but he was efficient, and very respectful to my family and my home. I found him to be extremely trustworthy and he charged a fair price for the work he performed. I am definitely going to call on him and this company again when needed.
Tom S.
Jun 2024
I was sent a man by the name of Paul Palermo. He was not only a nice man but he was efficient, and very respectful to my family and my home. I found him to be extremely trustworthy and he charged a fair price for the work he performed. I am definitely going to call on him and this company again when needed.
Richard S.
Jun 2024
Not finished total job
Rosa H.
Jun 2024
Brian was terrific and I am completely satisfied with the work he did. Highly recommended.
Glenn A.
May 2024
Service tech very nice and helpful
Yingping W.
May 2024
I got to know your company through a friend. Your service is great. The technicians pay attention to small details when they come to our door. They are very kind. We don't speak English, but the technicians are very patient and use language software to communicate with us. Some time ago, I also introduced my friend to your company.
Catherine D.
Apr 2024
They came very quickly. Let us know when and who would arrive. Work was done clean They let us know what was wrong with internal pictures of the system .