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The Grout Medic - Nassau County North

3.1(
8
)
Sink Installation, Garbage Disposal Installation, Flooring - Install, Repair, or Refinish,

About us

We are the leaders in Grout and Tile restoration and repair. Utilizing the latest technology and products we seek to maintain the highest standards of service and professionalism in our industry. The Grout Medic specializes in performing services on your existing grout and tile surfaces. Each Grout Medic technician is trained to evaluate your needs, and prescribe and perform the procedures for you in a professional and courteous manner while exceeding your expectations. At The Grout Medic, we can perform all of our services in both the residential and commercial environment. Each individual job we complete is designed to bring your grout and tile back to life, protect it for years to come and add value to your home.

Services we offer

We offer a multitude of services including grout cleaning, color sealing, insured and dedicated to bringing your grout and tile back to life., recaulking, regrouting, sealing, water damage repair and even tile repair. We use state of the art technology and products for both commercial and residential applications. Our professionals are fully trained

Reviews
3.18 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
0%
3
25%
2
13%
1
25%
Write a review
Showing 1-8 of 8 reviews
Frank P.
Aug 2021
1.0
We had the grout re-done for our Bathrooms & Kitchen tiles. Within a Week the grout started falling out of the Kitchen, we called numerous times & never got a call back from the company. Looking at numerous reviews from other websites it seems they don't remove the old grout, just put new grout on-top of it & it all eventually falls out. Can't wait for the grout to start falling out of my Bathrooms too. Would never use them again, they only wanted cash & wouldn't give us a receipt either.
KERRIN K.
Mar 2017
1.0
$900
The grout when applied was very messy. I had chosen a lite color sand for the floor. When the grout dried there were two very dark lines on the floor. I was told that it dried that way because there must of been water under the grout and they would come back to redo it. They came back and removed the grout on the two lines and put new grout in. It dried the same way, very dark. After calling the owner Nomi Khan for a couple of weeks and leaving messages I finally got a call back. He said he would send back his worker and redo the lines. The 3rd time the worker took out the old grout from the two lines and told me that everything was dry under the grout and this time there should not be any problems with the color. Well it dried to the same exact dark color again. Also the grout was applied very messy. It looks terrible, which ruins the whole look of the shower. I now have to call a different company to fix this problem. After 3 tries I do not think they know what they are doing.
Response from The Grout Medic - Nassau County North

"hi this is amir from the grout medic of Nassau.we are different franchisees in long island.I serve Nassau south shore and nauman serves Suffolk and north shore.I didn't do the job it was nauman who did this,but I can tell you after looking at the before and after pics.you have a lot moisture present when work was performed that's why some grout joints are darker.if you don't use the shower for atleast the month and let the moisture dry then u wont have have those darker lines.they regrouted the floor and used color grout,when color grout gets wet it gets darker."

Anthony S.
Feb 2016
3.0
$4
unknown
Response from The Grout Medic - Nassau County North

"Hello Mr [Member Name Removed], This is Amir from the grout medic of south shore.We didn't do the job for you.This job was done by the other gentleman who serve north shore.It is a different franchise and different owner.Unfortunately my profile is showing your review which is not fair with me,I called Angie's list also so they can remove this review from my profile.Thanx if you have any question please call 516-733-4600."

Eileen M.
May 2015
2.0
$500
.
Response from The Grout Medic - Nassau County North

"."

Ed G.
Apr 2015
5.0
Yes, I recommend this pro
$150
On my first call, I left the Grout Medic a message on his answering service, and he returned it promptly.
He was articulate, clearly answered my questions, and was able to schedule a visit at a mutually convenient time.
He arrived at the appointed time.  I was not there when he came (my adult son was), but the feedback that I got was that he was professional.  His work was very nicely done; better than the tradesman who renovated my bathroom 3 years ago.  He left the bathroom as clean as he found it.
His minimum fee is $150.  This was a very small job, but I can understand the pricing as he does have to factor in travel and drying time.
I would definitely recommend him to others.
Elizabeth G.
Aug 2014
3.0
I didn't not like Grout Medic. He told me that I didn't need somethings. I actually needed re-grouting. I didn't need him to clean the grout. I got a second opinion and even a third opinion and he gave me the wrong information and when I called him back to say we really were just going to go for a complete re-grout job he kept dropping his price. He called twice after that and kept dropping his price which led me to believe he didn't give me a fair price to begin with. He didn't charge me for the estimate. I honored the Angie's list discount. He was here on time. I read some of the other reviews and people had similar feeling as I did on the whole estimate process and then I read some of the reviews of his work and so I was going to have the same problem because he was not really fixing the problem. It was just kind of a cover up.
GEORGE G.
Aug 2014
5.0
Yes, I recommend this pro
$650
unknown
Donna G.
Mar 2014
5.0
Yes, I recommend this pro
$700
We were very pleased with the job . Arrived exactly at designated time .Extremely polite and very neat. Would use this company again.
Gail G.
Feb 2014
3.0
$350
.
Barbara S.
Jun 2013
5.0
Yes, I recommend this pro
$1,000
He was great and I am going to have him do my whole kitchen over; I was very happy with his service. I hated the floor before but now it looks different, just with the grout cleaning and polishing the tile itself. It looks wonderful. He was here from 6 a.m. to 6 p.m., 12 hours, and made sure everything looked good. He was very polite and told me what he was going to do when he came in. He worked non-stop and would go over places that he did not like as much as three times. The pricing was pretty reasonable because he did a lot of work and spent a lot of time doing the job. He was on time, told me when he was coming and did everything I wanted.  
Joyce P.
Jan 2013
5.0
Yes, I recommend this pro
$4,000
They did a fine job on all the work; prompt and polite.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

The Grout Medic - Nassau County North is currently rated 3.1 overall out of 5.
No, The Grout Medic - Nassau County North does not offer free project estimates.
No, The Grout Medic - Nassau County North does not offer eco-friendly accreditations.
No, The Grout Medic - Nassau County North does not offer a senior discount.
No, The Grout Medic - Nassau County North does not offer emergency services.
No, The Grout Medic - Nassau County North does not offer warranties.

Contact Information

126 Babylon Turnpike, Merrick, NY 11566

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