Poorman Tree Service

The owner at the end was screaming at me in my face doing everything he could to belittle and intimidate me a female. He was doing a job at my neighbor's one of his guys came over gave me an estimate of $550. I said I'd  pay  500 cash. The owners  attitude started to show during the job when I asked him to cut two branches on the tree that they are working on. He complained and said that's not part of the job. He said, I am only topping the tree not doing side work.  At the end when I gave him 500 cash he immediately went off screaming and belittling me and trying to intimidate me and then moved that into the street sounding like a crazy man. I said to him if you spoke to me and you said you didn't agree  to take the 500 like a person in a normal voice I would pay it  but you start shouting at a customer immediately without discussion. I said this is how you treat a customer immediately going off on them!  You certainly do not want future work!

unknown

Perfectly!

I also spoke with the homeowner about this and he also had a very laid back attitude and didn't care that our property was damaged.
We just moved into this home and I am really upset that ontop of all the extra expensive of moving into a new home I have to deal with incompetent Service Providers.

In the course of their work, the crew dropped a branch on the neighbor's chain link fence. We didn't see this happen and the workers (which included the owner's son) didn't tell us what they did. We saw the damage the next day (it wasn't noticed due to partial concealment behind our shrubs.) The business was contacted to make repairs, and despite repeated promises that the owner would get back to us, he never did. They refused to take our calls altogether after three weeks (several messages left, no calls returned.) The last message we left indicated we would contact BBB if we didn't hear back from them. BBB was contacted and a complaint was filed. After over a month, a standard "beyond purview" letter was sent to us with instructions on initiating a lawsuit. This explains why BBB record on this company is spotless; they wouldn't even accept the complaint. This tree service was a BBB member at the time (no longer is) so it appeared that BBB was taking care of its paying membership.

The work was promised to be completed within 10 days. Several promised dates I waited, and they did not show up. They were finally done after 30 days. The work was performed while I was not at home. It was incomplete and messy. The person who came to collect the money presented himself as the owner and was nasty and threatening.

THEY DID AN EXCELLENT JOB OF CUTTING DOWN THE TREE AND CUTTING IT UP. THE STAFF WAS VERY PROFESSIONAL. THEY CLEANED UP ALL LIMBS AND WOOD IN THE YARD. I WOULD RECOMMEND THEM FOR TREE SERVICE.

THEY DID A VERY GOOD JOB. I THOUGHT THE JOB WAS EXCELLENT. THEY DID ALL THE CLEAN UP AFTER THE JOB WAS DONE. I DID NOT EVEN KNOW THE WORK WAS BEING DONE THEY WERE SO GOOD.