CABLEVISION

Took a follow up email to get them to confirm this.

Took a long time.  Was told household cabling was not adaquete.  Box worked after some re-cabling which turned out not to be necessary

They’re okay.  I would give them an “A”.  I had a slight problem once and the person I spoke with was helpful.  We call them for help if something goes wrong.

I was so impressed with the technician at the other end of the phone when I called Cablevision regarding the "snow"on my TV screen that I thought I would take the time to write and tell you about it. "Kevin" was professional, intelligent, and efficiently troubleshooted the problem with me over the phone avoiding the time consuming annoyance of having to either take off from work or schedule an appointment on your day off for a technician come to my home. I give him an A+. There was a 6 minute wait on the phone (after i pressed this number and that number) before the technician came on, but this was not the technicians' fault. The large conglomerate Cablevision did pretty good though with this too as 6 minutes wasn't too bad. I am very happy with this experience tonight overall.

The box installation was not smooth. There were not too many people that I could talk to that could understand my issues. It took a few different people in order to get this resolved. I was not told about certain channels that I would and would not get. I feel through this upgrade that I lost many channels that I originally had, nor is anyone able to understand what I have questions about.

Horrible.

Their technicians are polite enough, but nothing changes.

CABLEVISION DID A VERY GOOD JOB. THEY CAME RIGHT AWAY AND GOT THE JOB DONE VERY QUICKLY. THEY WERE VERY PROFESSIONAL AND EASY TO DO BUSINESS WITH. I AM VERY SATISFIED WITH THEIR SERVICES.

I HAVE TALKED TO SIX OR SEVEN GUYS AND THEY ARE ALL VERY NICE AND PATIENT. THEY HAVE BEEN TO THE HOUSE SEVERAL TIMES TO COMPLETE THE SERVICE. THEY ALSO INSTALL CABLE TELEVISION.