Universal Window Co

They measured, but once the card number was given, they advised they will send somebody to remeasure to make sure that it is accurate. Then I was assured that there is no need to remeasure. But when the door was installed it was short.

Everything went well. A good experience. Salesman Craig was pleasant, not high pressure. Installers were professional. Cleaned up well An important caveat played a role in my choosing Universal. It is very important to check out the manufacturer of the windows. Universal used Ideal Windows for my project. The company has been has been in business for 90 years and has good reviews. The windows I replaced were installed about 9 years ago. The contractor was an Angie’s List certified provider. When the windows started to develop condensation between 5 and 7 years after installation, I called and asked that they be replaced as they were under warranty. I was told that the window company went out of business and the contractor would not stand behind the warranty. He said the companies go out of business all the time, and that the same people may even reopen them under another name. It would be too expensive for him if he had to stand behind all his window companies. I was surprised that he dealt with fly-by-night companies. Happily, this is not the case with Universal Windows.

Everything went well. There salesman came out to give and estimate for 11 windows. Windows took about 2 to 3 weeks to manufacture then they call to setup a date for installation. Steve and Garnette did a great job on installation which took one full day. One removed old windows while the other installed new windows. All debris was cleaned and sweeped up. Windows were neatly installed, capped and sealed. They took away the old windows also.

On time, efficient installation, pleasant workers.

The installations were done perfectly. No issues. Three months later the doors are working as expected. No complaints.

Stephen the installer & his partner arrived on time. Got straight to work, top windows first, to bottom/ basement last. Removed each old window methodically & as carefully as possible, and installed new one as they went. Had laid down blankets in each area and also cleaned thoroughly as they went. Used top match caulking known in the industry, and made all windows look smooth in the opening, explained where the house had settled & used levers to demonstrate when windows were level but house was not. Professional, polite, efficient. Very good represent as at their company.

Steve arrived on the hottest day of the year and was yet most pleasant and hard working in the services he provided. He paid attention to all details of the process to ensure the job was done properly. He took the time to listen and answer questions. Upon completion he asked me to try the doors to make sure I was satisfied with the installation. He was most diligent, and swept the job site clean before leaving. It is too soon to rate the quality of the doors since they have just been installed. They look new and nice at the moment, but the duration of the product will determine its true value. Steve assured if I encountered any concerns or problems with the job, I should call.

I haven't had any windows installed yet because the closing date on my house got pushed back.  I will update this review if I go through with their services!

No high pressure selling. Discussed the product and we picked what worked for us and our budget. Workers were on time, courteous and respected our home while coming in and out. Did a great job and cleaned up all the debris and took it with them. I would definitely recommend

unknown

they did a great job! They came in a did everything perfectly. There's been no leaking. It's sturdy and it looks great

Very good. Salesman nice. Took measurements and worked up order. Someone else came to measure again. Took about 4 weeks till windows ready. Half day installation went smoothly. Cleaned up most of mess. Would recommend.

It went well with them. No big problems.

I was very happy with them. They were excellent and I would highly recommend them. I spent over $2000 for their service. They did a very good job. I got windows once before from someone else, but I wasn’t that happy with that company. Universal Window Co is the best company that has ever done any work here. I liked everything about them. Their quality is good and there are no leaks. Their service was good. I had some problem with one screen and they came right away to fix it. They were easy to get along with and they knew what they were doing. I don’t really know about their price. Somebody else recommended them to me. I would use them again if I have to.

I was so pleased with them on a previous job, I called them to do my windows. They did a great job and were very reliable. Any requirements that I needed, they came back and addressed. For example, one of the awnings broke in the back and they came back and replaced the entire window. They stand behind their work and that is what I liked the best. They were also highly competitive with their price.

It went great.... Universal rep came with many different windows and doors to choose from and explained in detail what would an would not go in this over 90 year old home in Forest Hills. Very helpful, friendly. NO pushy sales here! After order was made, they also had Rep return to 're-measure' which is totally smart in my book. Took around 6 weeks or so, as I also order a front entry door with a steel security storm door. The 3 workers, 2 that worked on the windows and the 1 carpenter for the door, all arrived on time. The work went as smooth as silk, with no problems whatsoever.

I LOVE THE WORK THESE GUYS DID ON MY WINDOWS. I HAD SEVEN OF MY OLD WOOD WINDOWS REPLACED WITH NEW VINYL ONES. THE NEW ONES MAKE THE HOUSE LOOK MORE MODERN AND ARE ENERGY EFFICIENT.

THEY DID A VERY GOOD JOB AND I WOULD REFER THEM TO ANYONE WHO NEEDED WINDOW WORK DONE. THEY SAID IT WOULD HELP MY HEATING AND COOLING BILL AND IT SURE HAS.

UNIVERSAL WINDOWS DID A VERY GOOD JOB. THEY WERE VERY PROFESSIONAL AND VERY PLEASANT TO DO BUSINESS WITH. THEY CAME PROMPTLY AND GOT THE JOB DONE VERY QUICKLY. I AM VERY SATISFIED WITH THEIR SERVICES.

I WAS VERY SATISFIED WITH THIS COMPANY. THE WORKERS WERE PUNCTUAL AND EFFICIENT. THEY SAID IT WOULD TAKE TWO WEEKS BUT IT TOOK ONE WEEK TO COMPLETE THE JOB. THE WINDOWS LOOK GORGEOUS.