DREAMWORK KITCHENS

the painting was a problem and unresolved. There was excessive cracking and peeling paint and an inability to clean the paint witout the surface disintegrating. Although another painter, our super and the paint store clerk assessed the problem as using inappropriate paint, DW Kitchens denied responsibilty. To change the type of paint used, the recommended solution, innvolves stripping the walls not just repainting -the cost estimate was $5000. :-(

They resurfaced cabinets. The price was about the going rate. There was a problem with responsiveness. They came late and they took longer than expected. I would recommend them.

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This was one of the easiest renovation projects we have experienced.  We initially contacted Paul about providing a new kitchen design plan only, but when we met to discuss the design he said if we purchase the cabinets through dreamworks they would not charge for the design plans.  Paul & David's 30 something years in the kitchen renovation business really paid off.  They made sure we had a reasonable budget so we did not overspend per the size and location of our house.  Paul went through the contract line by line with us and explained some of the state regulations and tests that may be required.  Once we had our cabinets picked out David went through some of the ideas he had and also more importantly listened to what we where looking for.  He came to the house to take measurements.  David was very easy to work with and provided us with two different design concepts to review. Once we chose the design, they sent their contractor out to confirm the measurements. David was very patient with us as we kept asking him if we were not going overboard. The next step was to pick out floor and backsplash tiles.  Again, their experience helped out.  We just went to the tile store thinking we could pick a color based on our memory of what the cabinet color was.  Liz set us straight and said we should take the sample pieces of the cabinets and granite counter-top (supplied by dream works) to the tile store.  Oh, also they recommended Connie the tile expert who made sure we picked the right colors and type of tiles. Overall, it has been a good experience working with Dream Works.  We are having additional renovations to the adjacent room, so our kitchen is not complete, but the cabinets look great.  We did do some shopping around with the larger kitchen centers and did not like the chaos, confusion and cost.
Mike

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From first meeting to completed job, they were wonderful. Provided great advice, suggesting things to consider, design options, etc., totally without up-selling. Started and completed the job on the promised dates. Professional, knowledgeable, friendly and neat crew, who cleaned up every night when they left. End result was wonderful ... transformative.
I found this company on Google, vetted them on Angie's List ... I really believe the commericial and quot;Thank you, Angieand quot;.
(I have no connection to this company except for the work they did!!!)

They did an excellent job. They are probably going to do a minor modification in my kitchen. The work they did worked out beautiful and fine. I thought their price was fine. It was the same price that they had quoted and so that was fine. I've used them at that time and I will use them again for that small modification. I particularly liked their tile person whom I am using now for another project. They were very responsive. I think I had a small issue with punctuality. They were very professional. Their co-ordination was sometimes a bit of a problem. I needed to be around a little bit more to co-ordinate and the tile person actually ended up doing a lot of the coordinating. I'm currently using him now for another project. I will use their services again in the future.

They didn't do everything, I also bought other items through other people, too. They were nice and helpful. It was my first time doing a project like that and Paul definitely helped me feel more confident about the process. I expected him to come up with more creative options then I could come up with myself and I wound up coming up with most of the stuff myself. He used software that was very helpful in visualizing things and he showed me exactly how it worked. The cabinets were very nice and high quality, however the backboard seemed to be a very different quality as the cabinets, not near as nice. I thought I should plan everything at once so I could make sure the color of the cabinets would go with the color of the stove, and measure the refrigerator, etc. and he just seemed to think the fridge would be a standard size. When I got it it was not a standard size, and it didn't fit the standard opening between cabinets, that was a little disappointing but not a huge deal. The thing that was a little more disappointing was that when I chose the color of the wood cabinets I wanted to double check that I was really going to find counter tops that would go with them and he basically said I would definitely find one that I love. When it came time to pick out the tile stone (after I had the cabinets) the ones that would have been perfect to go with the cabinets I couldn't get. I did find a different stone but it wasn't nearly as nice as the one I wanted. The kitchen was all put together, he was fine and nice. There are just some things I would have done differently.

Everything from start to finish went as smoothly as I could've hoped for. The people who I trusted in my home to do the job well and do it right, did exactly that. Any time I needed to reschedule a delivery or a start time, it was handled without a problem. The guys were never late, and they always left only after the day's work was done, never in the middle of anything. All phone and email contact I had with Paul himself or any of the people in his shop was easy and professional the way anyone hired to do a job should treat a customer...but often do not. If I ever have to do other remodeling work in my apartment, Dreamwork is the company I keep. I have also recommended them to several of my friends who have mentioned they might be in the market for similar work in their homes.

Liz and Paul at Dreamwork have done over 5000 kitchens, and they have pictures of every job they ever did. Paul was able to show us jobs that were comparable to what we had in mind, regarding layout, product, and even specific finishes. They used their software to work up a design and an order list. They were also able to show us 3D renderings. They are a very laid back shop, very confident in the work they do. There was no sales pressure. Dreamwork is a small, family-owned shop. Liz and Paul have years of experience in kitchen remodeling having previously been in the cabinet resurfacing business. I believe Paul also had prior experience in carpentry. Perhaps having been in that resurfacing business, which by its nature serves budget-conscious consumers, is why they were able to be so sensitive to our budgetary constraints. When we first saw their showroom, which is filled with some very lovely high-end products, we were a little concerned that would not be able to work with them. But they worked very diligently with us to fulfill our stated goal of keeping this remodeling project within budget. In fact, it came in under budget! We were very impressed with this, especially considering they probably had to put more time and effort in keeping to this design goal, for less ROI for them, then they would have for a larger, better financed job on which they would certainly make more money! Because we were under budget, we were able to add wooden drawers and pull sliders. To Liz and Paul's credit, again demonstrating their sensitivity to our budgetary goals, they did not even suggest this add-on. We noticed it our selves in the manufacturer's catalog and felt we could afford it. Overall the entire Dreamwork staff was very professional. We never had any problem reaching them. They were very cooperative in responding to repeated requests from us for last minute design changes and adjustments. And when several of the cabinet doors arrived with sub-par finishing, Paul came all the way out here again (we are in Jersey) to photograph the doors (a requirement of the manufacturer). New doors arrived the following week, at no further expense to us or effort on our part. I can with 100% confidence recommend Dreamwork Kitchens to any one in the area with any size job.

Every time I go into my kitchen, I get a big smile on my face. It is so much nicer and more efficient than my old kitchen, and cooking is now the joy that it should be. On my birthday, my husband put a bow on one of the cabinets and said, "Happy Birthday, Happy Mother's Day, and Happy Anniversary." It was all I wanted. Every design suggestion they made turned out to be a good one. We could never have anticipated all the little details that go into this kind of project. I thanked them profusely for all the advice, patience and psychological intervention. The work crew was very professional. They were always here when they were supposed to be; they were courteous and helpful; and they clearly took pride in their work. It's a rarity these days for a remodeling job to be done on time, on budget and to exceed expectations.

Every time I go into my kitchen, I get a big smile on my face. It is so much nicer and more efficient than my old kitchen, and cooking is now the joy that it should be. On my birthday, my husband put a bow on one of the cabinets and said, "Happy Birthday, Happy Mother's Day, and Happy Anniversary." It was all I wanted. Every design suggestion they made turned out to be a good one. We could never have anticipated all the little details that go into this kind of project. I thanked them profusely for all the advice, patience and psychological intervention. The work crew was very professional. They were always here when they were supposed to be; they were courteous and helpful; and they clearly took pride in their work. It's a rarity these days for a remodeling job to be done on time, on budget and to exceed expectations.

Every time I go into my kitchen, I get a big smile on my face. It is so much nicer and more efficient than my old kitchen, and cooking is now the joy that it should be. On my birthday, my husband put a bow on one of the cabinets and said, "Happy Birthday, Happy Mother's Day, and Happy Anniversary." It was all I wanted. Every design suggestion they made turned out to be a good one. We could never have anticipated all the little details that go into this kind of project. I thanked them profusely for all the advice, patience and psychological intervention. The work crew was very professional. They were always here when they were supposed to be; they were courteous and helpful; and they clearly took pride in their work. It's a rarity these days for a remodeling job to be done on time, on budget and to exceed expectations.

The project was a failure. The owner was pleasant and seemed enthusiastic about our project until we had signed a contract - a contract with an enormous amount of fine print. The workers were unsupervised - the owner never came to the job site while the work was in progress until we complained. The workers had to improvise and make changes on the spot because of poor planning and instructions. The owner billed us for the changes even they were due to his poor planning. Several of the cabinet doors were the wrong size and they left out doors for one cabinet altogether. Some of the veneer buckled and peeled and he refused to repair it.

This was a very big job. It was a total renovation. The workers were very good and they were just very nice too. They followed through on everything. As a matter of fact, they are doing work on one of the elementary schools in Mamaroneck so I think that is a pretty good recommendation. The charge is difficult to say. They separated it all for me. I do not think they are on the low end, but they are not on the high end either. They are maybe a little bit passed the middle going toward the high end. It was all worth it though.

Not well. Job started at the end of May and was to be completed by 8/15. The house was empty and accessible 24hrs/day. We gave an extension to the end of Sept. They did not show up for work the entire month of Aug. They changed the cabinet layout without telling me. I found out when I came home and saw cabinets in the wrong places. They ordered several incorrect cabinet doors. They did not give sub contractors any plans/measurements and when they tried to get them the staff provided incorrect numbers based on current stock cabinet sizes and "standard" cabinet heights. These numbers don't apply to custom cabinets and if I hadn't come home to see what was going on I'd have 8" can lights inside my pantries. The silestone counter was done 3 times and same true for Corian in the hall bath. 1.5 yrs after starting, we fired them and had another contractor finish the last bathroom. They tried to rectify errors as they occurred, but it was frustrating working with poor communicators and disorganized folks.

There were a couple of things that were not done to the contract, and they were back within days and stood by their product.

THEY WERE GOOD. THE WHOLE JOB WAS TOUGH AND HAVING NOTHING TO DO WITH THEM AND THE OTHER WORK AND TIMING. THEY DID THEIR JOB OKAY, BUT I WOULD SAY OVERALL THEY ARE AN A COMPANY.

OUR OVERALL EXPERIENCE WAS GOOD, OUR CABINETS LOOK BEAUTIFUL NOW. IT TOTALLY GIVES OUR KITCHEN A NEW AND IMPROVED LOOK. IT WAS WORTH EVERY CENT THEY DID FOR THIS AMAZING JOB.