DREAMWORK KITCHENS

the painting was a problem and unresolved. There was excessive cracking and peeling paint and an inability to clean the paint witout the surface disintegrating. Although another painter, our super and the paint store clerk assessed the problem as using inappropriate paint, DW Kitchens denied responsibilty. To change the type of paint used, the recommended solution, innvolves stripping the walls not just repainting -the cost estimate was $5000. :-(

They resurfaced cabinets. The price was about the going rate. There was a problem with responsiveness. They came late and they took longer than expected. I would recommend them.

unknown

This was one of the easiest renovation projects we have experienced.  We initially contacted Paul about providing a new kitchen design plan only, but when we met to discuss the design he said if we purchase the cabinets through dreamworks they would not charge for the design plans.  Paul & David's 30 something years in the kitchen renovation business really paid off.  They made sure we had a reasonable budget so we did not overspend per the size and location of our house.  Paul went through the contract line by line with us and explained some of the state regulations and tests that may be required.  Once we had our cabinets picked out David went through some of the ideas he had and also more importantly listened to what we where looking for.  He came to the house to take measurements.  David was very easy to work with and provided us with two different design concepts to review. Once we chose the design, they sent their contractor out to confirm the measurements. David was very patient with us as we kept asking him if we were not going overboard. The next step was to pick out floor and backsplash tiles.  Again, their experience helped out.  We just went to the tile store thinking we could pick a color based on our memory of what the cabinet color was.  Liz set us straight and said we should take the sample pieces of the cabinets and granite counter-top (supplied by dream works) to the tile store.  Oh, also they recommended Connie the tile expert who made sure we picked the right colors and type of tiles. Overall, it has been a good experience working with Dream Works.  We are having additional renovations to the adjacent room, so our kitchen is not complete, but the cabinets look great.  We did do some shopping around with the larger kitchen centers and did not like the chaos, confusion and cost.
Mike

unknown

The project was a failure. The owner was pleasant and seemed enthusiastic about our project until we had signed a contract - a contract with an enormous amount of fine print. The workers were unsupervised - the owner never came to the job site while the work was in progress until we complained. The workers had to improvise and make changes on the spot because of poor planning and instructions. The owner billed us for the changes even they were due to his poor planning. Several of the cabinet doors were the wrong size and they left out doors for one cabinet altogether. Some of the veneer buckled and peeled and he refused to repair it.