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Bobby Hook had come highly recommended by two others. I had what I thought was a broken garbage disposal causing a back up but it didn't behave like that as well. He worked on the problem a good long while and thought he fixed it without exactly determining what it was (though tried to determine). I agreed it appeared fixed, with water running freely. Within 72 hours, problem occurred again, worse than first time. He came back and spent a couple of hours. This time he did not feel he could fix it due to surmising what it was and not having the right equipment. He did not charge me for this visit and he referred me to someone else. The problem was as Bobby thought and the second person fixed it. I would definitely use Bobby Hook's plumbing again. He was timely, communicated when he got held up once, super responsive and ethical.
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