Founded 1984 • With Angi since April 2015
12 Allen St
Lynbrook, NY 11563
We are trying to get window tinting, we called up Solar Solutions Glass Tinting and spoke to Jill, the secretary, to set up an appointment on 03/23/2018. On three different occasions after I told them my preferred times for the service, she couldn't give me appointment while on the phone. She would keep on saying she had to consult the Sales Department first. She would call back and then give us a certain date which is not our preference. Finally, I was able to speak with Gennaro, who claims to be the owner and that they are in business for 30 years now. He said he will look into it. Finally, we were set up for a schedule tomorrow afternoon. But we had some urgent medical matter to settle so I tried getting in touch with them to inform them. This morning from 9 o'clock up to later than 1 o clock, I tried more than a dozen time and dialled their two numbers, but no one answered the phone. And the voicemail says it is full. Finally, I am able to get a hold of Gennaro and he confirmed the schedule for tomorrow that we are booked. So I advised them about the medical matter. And when I asked him why they are not picking up the phone earlier, he said "It's none of your business." I would never hire them in any circumstance.
Description of Work
Service Provider ResponseThis customer made several appointments cancel them indicated that he never made those appointments, we didnt answer the phones that morning, we had a delay opening cause we had a snow storm that morning. Mr [Member Name Removed] has a mean demeanor, very rude condescending especially the way he talked to my team and me,in 34 years of being in business I have never had to tell a customer that I didn't wanna do business with them.. owner' beware...
Residential & Commercial - Window film installed, Decorative film, Privacy films, Switchable films installs, Window film removal, Security film installed, Graffiti films
Solar Solutions Glass Tinting is currently rated 1 overall out of 5.
Solar Solutions Glass Tinting is open:
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Saturday: 9:00 AM - 1:00 PM
Solar Solutions Glass Tinting accepts the following forms of payment: Check, Visa, MasterCard, American Express
Yes, Solar Solutions Glass Tinting offers free project estimates.
No, Solar Solutions Glass Tinting does not offer eco-friendly accreditations.
No, Solar Solutions Glass Tinting does not offer a senior discount.
Yes, Solar Solutions Glass Tinting offers warranties.
Solar Solutions Glass Tinting offers the following services: Residential & Commercial - Window film installed, Decorative film, Privacy films, Switchable films installs, Window film removal, Security film installed, Graffiti films