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Geek Squad - Best Buy

Computer Repair, Appliance Repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
11%
2
0%
1
22%


Rating CategoryRating out of 5
quality
3.9
value
4.1
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-9 of 9 reviews

Ann H.
02/2006
5.0
computer repair
  + -1 more
THEY ARE VERY GOOD, I THINK IT TOOK LONGER THEN IT SHOULD HAVE BUT THEY HAVE A LOT OF PEOPLE THAT BRING THINGS IN TO BE FIXED. I HAD A WARRANTY SO THEY DIDN'T HASSLE ME ABOUT THE WORK THEY JUST FIXED IT.
Description of Work: REPLACED HARD DRIVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

David J.
02/2006
5.0
computer repair
  + -1 more
THEY WERE VERY GOOD AND FAST. MOST OF THE TIME THEY TAKE A WEEK OR SO TO DO ANYTHING WITH THE COMPUTER, THIS TIME THEY ONLY TOOK A COUPLE OF DAYS. MY COMPUTER WORKS MUCH BETTER AND IS FASTER.
Description of Work: UPDATED RAM MEMORY AND REPLACED OLD MODEM WITH CABLE MODEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

01/2006
5.0
computer repair
  + -1 more
I WAS VERY PLEASED WITH THE SERVICE I GOT FROM THEM, I BOUGHT THE LONG TERM SERVICE PLAN WHEN I BOUGHT THE COMPUTER, I WAS VERY GLAD I DID, THEY HAD MY COMPUTER FIXED IN JUST A FEW DAYS AND IT WORKS GREAT NOW.
Description of Work: REPLACED MOTHER BOARD UNDER WARRANTY AND UPGRADED RAM MEMORY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

01/2006
1.0
computer repair
  + -1 more
I WILL NEVER TAKE ANYTHING TO THEM AGAIN. AFTER A WEEK THEY STILL HAD MY COMPUTER, THEN TOLD ME IT COULDN'T BE FIXED. I TOOK IT SOMEPLACE ELSE THEY HAD IT FIXED IN A DAY, AND IT WORKS GREAT NOW.
Description of Work: INSPECTED COMPUTER TO SEE WHAT WAS WRONG, BUT REPAIRED NOTHING.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$58

01/2006
1.0
appliance repair
  + -1 more
I WAS NOT TO HAPPY WITH BEST BUY. THE PEOPLE THAT WORK THERE ARE GREAT, AND THEY ARE VERY PROFESSIONAL, BUT I FEEL THAT THE PRODUCT THEY SELL IS NOT GOOD. THEY HAVE CAME OUT TWICE TO FIX MY FRIDGE, AND THEY CANNOT COMPLETE THAT JOB.
Description of Work: THEY REPAIRED THE REFRIGERATOR.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Joan G.
01/2006
3.0
computer repair
  + -1 more
I HAD TO TAKE IT BACK FOUR TIMES BEFORE IT WAS FINALLY REPAIRED. SINCE I DIDN'T HAVE AN IN HOME CONTRACT, I HAD TO CARRY IT EACH TIME. BUT I DON'T BLAME THE REPAIR SERVICE, I THINK IT WAS A DEFECTIVE COMPUTER.
Description of Work: REPAIRED COMPUTER, BECAUSE IT WOULDN'T REBOOT.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

01/2006
5.0
appliance repair
  + -1 more
I WAS SATISFIED WITH BEST BUY SERVICES. THEY ARE VERY PROFESSIONAL, CONCERNED AND POLITE. I WAS VERY PLEASED TO GET A CALL TO CONFIRM THAT THE SERVICEMEN CAME AND PERFORMED A GOOD JOB. I WILL BE USING THEM AGAIN.
Description of Work: REPAIRED WASHER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

ABIE S.
01/2006
5.0
computer repair
  + -1 more
I ALWAYS TELL MY FRIENDS AND FAMILY TO GO TO BEST BUY FOR ALL THEIR ELECTRONIC NEEDS. THEIR EXTENDED WARRANTIES AND THEIR REPAIR/SERVICE DEPARTMENT ARE ALWAYS WONDERFUL.
Description of Work: THEY REPAIRED A DVD PLAYER AND A LAPTOP COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JOE J.
01/2006
5.0
computer repair
  + -1 more
BEST BUY ALWAYS DOES A REALLY GOOD JOB FIXING OUR COMPUTERS WHEN THEIR IS A PROBLEM. THEY ARE JUST A LITTLE SLOW GETTING THEM FINISHED BECAUSE THEY ARE SO BUSY.
Description of Work: FIXED COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    5001 Northern Blvd, Long Island City, NY 11101

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Appliance Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service

    FAQ

    Geek Squad - Best Buy is currently rated 3.9 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    5001 Northern Blvd, Long Island City, NY 11101

    www.geeksquad.com/repair