Dream Builders Shelter & Woodworking

Working with Frank Crowe (owner of Dream Builders Shelter and Woodworking in Lockport, NY) has been very taxing. He is a poor communicator, is vague with progression updates, cannot meet any deadlines, needs to be prompted to respond to emails/texts/voicemails, does not handle constructive criticism well, is poorly staffed, is very manipulative, and cannot accept responsibility for his actions. He has damaged other areas of our home during the demo (i.e.: bathroom drywall and flooring, bedroom flooring, driveway) in addition to damaging materials used for the renovation (i.e.: hardwood floors, cabinets). He has walked off the job-site, has belittled my family and worst of all, engages in fradulent activity (most notably, did not pay his vendors, did not obtain necessary permits, overcharged us for materials and did not finish the work he has already been paid to do). As a paying customer, such behaviors are a reflection of his lack of commitment, experience, and professionalism and I would never recommend him or rehire for future work.