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Wet Basements Solutions

Basement - Remodel, Inspection Service, Foundation Drainage Installation and Replacement,

About us

Wet Basement Solutions provides Central New York homeowners with positive solutions to problems that include wet basements or crawl spaces, split or broken foundations, and mold issues, as well as providing a wide range of home renovation services. We are a local, family owned, waterproofing company proudly serving our neighbors in the CNY area, and we are here to help you eliminate your leaky basement, mold, foul smell, buckling walls, crawl space moisture and more. We do this with quality products so that you can permanently eliminate your basement problems. Our inspectors bring years of experience and integrity with them when they enter your home to evaluate your issues, and they take their responsibilities seriously. In addition to solving your wet basement issues, we also provide a full range of residential renovations services.

Business highlights

Emergency services offered
25 years of experience

Services we offer

& Mold & Mildew Remediation., Basement Waterproofing, Foundation Repair, Residential Construction & Renovations

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
8%
3
8%
2
8%
1
17%
Showing 1-12 of 12 reviews
Kevin D.
Oct 2017
5.0
Yes, I recommend this pro
It went great - I rated overall "As" because they were prompt, professional, and well versed experts.

Lynn D.
Aug 2017
5.0
Yes, I recommend this pro
Went great highly recommend this company

Roger C.
Jul 2017
5.0
Yes, I recommend this pro
.

Paula B.
Jul 2017
5.0
Yes, I recommend this pro
Went great .Work completed On time as promised.

Nicole H.
Jul 2017
5.0
Yes, I recommend this pro
Went great. Awesome job made the process so easy and stress free. Woukd highly recommend.

Roger C.
Jun 2017
5.0
Yes, I recommend this pro
$6,000
The crew was professional, efficient, and courteous. They arrived on time and worked quickly, completing the job in the time frame estimated. When everything was done they did a great job cleaning up. The end result exceeded my expectations. I went through a competitive bid process and they had the lowest quote. I would recommend them to anyone needing their services.

Cathy S.
Jun 2015
1.0
$5,900
unknown

Pamela C.
Mar 2015
4.0
$5,875
.All went well. they drilled part of my basement floor in my family room and inmy laundry room put in crushed stone and piping sort of likea french drain and then poured   cement over it.  Did a nice job!  They also put in a new sump pump which i really needed mine had been there since i bought the house back in 1982.   I only has one complaint I wished they had put some sort of plastic up when they were drilling it was very dusty other than that they were great and I would definitely recommend  this Company. Just the fact that the work is guaranteed for as long as you own your home and is also transferable to the new home owner should you sell your house this is an added plus!!

David K.
Oct 2014
3.0
$900
contractor was responsive before project. timely estimate, easy to work with, job was done quickly and efficiently according to pre-established timelines and within expectations. After project, tried contacting contractor without answer. Disappointed in post-work communication. Would not use again solely for communication breakdown.
Response from Wet Basements Solutions

"We encourage open and educational communication between our customers and WBS. If we did not respond immediately to [removed member name]'s calls, we apologize, we are a small, family business. WBS has no record of calls made, or messages left in this regards. David is free to call us M-F, 8:00am-4:00pm. We are not perfect, and we try to satisfy all concerns of our customers."


David O.
Jan 2014
1.0
$500
.
Response from Wet Basements Solutions

"WBS encourages open and educational communication with our customers. [member name removed] is free to contact WBS, M-F, 8:00a-4:00p to rectify any of his concerns. WBS has no records of any messages left in regards to customer's dissatisfaction."


Steve S.
Dec 2013
5.0
Yes, I recommend this pro
$18,500
Fix foundation problems

Alisa I.
Jun 2013
5.0
Yes, I recommend this pro
$7,500
The team showed up Monday right on time and got right to business. Within the first hour they had finished the demolition of the existing flooring and had begun on the walls, and opening up the concrete floor to replace the drainage tile. By the second day they had removed the old drainage tile, placed the new tile, and had most of the project cleaned up. Today, day three, will be the last day. 
Every member of the Wet Basement team has been professional, courteous, prompt, and incredibly polite. They have patiently answered questions, walked us through the details of the process and have kept us in the loop the whole way through the project. They have cleaned up the whole time they have been working. All of the debris was removed by hand with buckets and you would hardly know they were moving through the entryway of the house to get outside.
 It is my pleasure to say that this was the most diligent, hard working crew that we have ever hired. I don't think these guys even took breaks! 
I hope that we never have to do a project like this again, but if we did, this would be the company that would do it. If you are considering basement work, save yourself time and aggravation, call Wet Basement Solutions.

Aaron A.
Jun 2012
4.0
They were very responsive and punctual. They were very messy. They left a lot of the sticky material they used on my brick patio, and it is still there. They had to come back a few times because the work was uneven and the quality was not that good.
Response from Wet Basements Solutions

"In our continuing efforts to ensure 100% satisfaction we encourage an open line of communication throughout the entire home project and beyond . Although we do our best to keep a clean work environment and on final clean up things are seldom overlooked. We would be happy to have a chance to come back and make our job 100% complete if we are made aware of any situations . Thank you for your business ."


Kathleen C.
Jul 2011
2.0
$2,300
The job was scheduled on June 21st.  I took the day off and they were to be necessarily.  The owner and his executive chief showed up at 4:30 to look over the job and they had to be back in 45 minutes.  They were about 5 blacks away finishing a job.  The people were pleasant, but they were suppose to put the furniture back and they didn’t.  I am a 55-year-old, single with several health problems.
Response from Wet Basements Solutions

"In our continuing efforts to ensure 100% satisfaction we encourage an open line of communication throughout the entire home project and beyond . Thank you for your business"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Wet Basements Solutions is currently rated 3.8 overall out of 5.
Wet Basements Solutions accepts the following forms of payment: CreditCard
Yes, Wet Basements Solutions offers free project estimates.
No, Wet Basements Solutions does not offer eco-friendly accreditations.
No, Wet Basements Solutions does not offer a senior discount.
Yes, Wet Basements Solutions offers emergency services.
No, Wet Basements Solutions does not offer warranties.

Contact Information

200 Salina St, Liverpool, NY 13088

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