James Henderson Plumbing & Heating

After pipes were "insulated," they froze again, next time the temperature dropped.

great, and they pointed out long term issues that would need to be addressed sooner or later

smooth! And he was able to point out some long term goals for my very old house that should be addressed sooner or later.

Bathroom sink faucet handles had worn down an unexpectedly broken. Although ever effort was made to fix and attempts made to replace with new faucet, in the end this company very honestly had to tel us the holes to the faucet were not standard size (hence, no standard replacement faucet would fit) AND the original owner/installer had for some unknown reason cemented the back of the pedestal sink to the wall tile! Yikes! Needless to say, after a lot of dedicated time spent trying figuring what some prior contractor had done ridiculously wrong... we were advised honestly and professionally there wasn't an easy fix (as we called them thinking there was). The hard work and honesty that went into this company's efforts to take apart the old faucet and sink were genuinely appreciated. We would hire them again in an instant! Thank you! (Ps. This review was written closer to the date service performed but for some reason never should up on Angie's List so we rewrote it :) Just wanted to make sure others knew we were very happy with this service!

phenomenal. professional, on time, clean cant say enough

unknown

Henderson was ref'd to me from a realtor. We discussed the equipment options over the phone, they did an inspection and quoted the job. The boiler was installed a few days later. Overall the job was well done.

unknown

Experience overall was great from the time I called to the job was finished. Would recommend to family and friends

unknown

I was able to get a next day appointment. Very professional and were able to figure out the issue right away. Also installed a new thermostat for me.

unknown

unknown

unknown

Danny was the name of the technician and he was prompt, professional and very helpful.  I was more than pleased with his service.

unknown

unknown

unknown

Went great. Did what they had to do and left.

unknown

Danny showed up right on time. He got right to work and evaluated my situation to put in the new  garbage disposal and give me some ideas. Estimate for work was 125.00.

He called me about 1 hour later and told me price of the work to be done, 1000.00, which included the garbage disposal, the rerouting of plumbing that needed to be done and the installation.

It was great that they called back and could do work the same day as this way I didn't have to take another day off from work.

He came back later that same day and completed the work. He was very professional, clean (I remember he wiped the inside of the cupboard a bunch of times and put down a cloth on the floor before he began).

The work was done quickly and precisely and we are very happy with the install.

I have the electrician coming to hook up the rest as I didn't have power under the sink but will this week. I hope everything goes just a smoothly.

Will call again for additional work that needs to be done.

Thanks,

Joshua B.

Port Jeff Station, NY

The plumber arrived on the first day I called and determined the leak was under the slab and the slab needed to be broken up by jackhammer, after the wood flooring was removed from the slab.  Plumber returned two days later after we had the flooring removed from the area.  After the concrete was broken up the pieces were removed from the house followed by the sand beneath the slab and above the pipes was removed and stored outside.  The exact location of the leak was found along with the root cause for the leak.  There were two affected supply lines, both were replaced with new pipe and covered by insulation material to prevent a repeat of the leak.   The sand was replaced along with additional sand to fully fill the voided area of the trench.  Then a 4" layer of cement was put down the make the slab continuous and flat again, suitable for replacing the wood flooring.
One plumber was on the job each day it was worked on, on parts of two days a second plumber came in to assist.  In all the job took three days to complete the work.  The plumbing technicians worked steadily and neatly as possible under the conditions of having to use a jackhammer indoors.

Our kitchen faucet broke on Sunday morning.  Henderson was the only plumber that said that we could get an appointment that day.  They called back, as promised.  The plumber (Andrew) called and let us know exactly what time he would be arriving.  He was on time and  the work was completed quickly and efficiently.  We would definitely recommend using Henderson Plumbing.

I called them on Sunday, they called me back within the hour and came the next day as I was told after many failed attempts with other plumbers( non "Angie's" plumbers). They came within the window of time and were very friendly and helpful. They recommended a  cesspool company and they were just as prompt and professional. I would highly recommend this company. Thank you!

They showed up on time and well within the window promised. They provided same day service without an up charge. The night before we had ran the shower in the upstairs master bathroom, and it was draining very slowly, and then there was a large leak coming from the downstairs half bath on the other side of the house. We feared we had a leak in the drain pipe, but after repairing a worn gasket behind the drain toggle, there was no more leak. They also snaked the drain for us. We fully expected this to be a very expensive and in depth repair, but they were very honest about what the problem likely was, and it turned out to simply be a worn rubber gasket. We're very glad to have called them and will certainly use them again in the future.