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FLOOR CREATIONS

Flooring,
Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%

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Showing 1-1 of 1 reviews
Elizabeth A.
Nov 2012
1.0
Flooring
$2,800
Floor Creations Destroyed my new oak floors.  I?m writing this review because I would hate for this to happen to anyone else. Although he came highly recommended my husband and I were amazed at what they did to our floors.  First- He insisted on being paid in full before we could see the floors and when my husband asked for some kind of invoice or receipt  he said he doesn?t give them for cash payments.    Second-They put divots all over the house even a big gouge in our main entrance to our kitchen. Third -they didn't allow the stain to dry properly before putting on the polyurethane coat so you see brush marks and light and dark uneven color throughout the house.  They said they could fix this by tinting the polyurethane with stain (something I?m now told by another flooring company you should never do because it makes the floor never dry correctly)Plus it didn?t work the floor color is all over the place and you can see brush marks and sanding swirls. Fourth- the polyurethane is gritty not smooth as if sand was thrown on it. When I told him how unhappy we where and that he was going to have to redo the floors he laughed at me and told me it wasn't a big deal that he could come in and fix them with a light sanding.  Because I no longer trusted this man I brought in two flooring companies who told me the floors have to be totally redone. When I told him this and that he really didn't understand how bad the floors where he went into a rant, yelling at me! I would never let Floor Creations back into my home under any circumstances.  My husband and I have contacted Consumer Affairs. We have called Floor Creations many times asking for a receipt and they will not give us one.
Response from FLOOR CREATIONS
"Customer is wrong about completion date. Correct date is 10/28/2012. The customer tried to continue the day of super storm with minor imperfections that could easily be repaired. Due t =o the storm, we were unable to call out. We were directly impacted by SS Sandy, being based in south Lindenhurst, NY. We were wiped out! We are still homeless. I tried to make repairs but the customer refused to let me. The just wanted their money back, just because I couldn’t service the week after the storm. We are lucky to be here at all."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

FLOOR CREATIONS is currently rated 1.0 overall out of 5.

No, FLOOR CREATIONS does not offer free project estimates.

No, FLOOR CREATIONS does not offer eco-friendly accreditations.

No, FLOOR CREATIONS does not offer a senior discount.

No, FLOOR CREATIONS does not offer emergency services.

No, FLOOR CREATIONS does not offer warranties.