I am so disappointed with this company. I signed the contract with them in October 2008, and they dug the holes for the support posts with the promise that my project would be the first done in the spring. THen they called to tell me they couldn't get the hot tub I wanted, so I had to pick a different choice. Then they told me they had changed hot tub companies and I had to make another choice. The company they use is a company out of Canada that I do not know. I had many issues with the company, they didn't show up when they said they would, and the project took 3 months instead of the 3 days I was told it would take. The morning after I filled the hot tub, the water was gone, and when I called the company, I was told they were not in the hot tub business, even thought they had sold me the tub!!! They did come and fix it, claiming the manufacturer had left off a part, however, the next year when it began to leak again, my plumber informed me that there was a broken pipe underneath that they had just covered with a rubber boot. He had to cut out the pipe and replace it. The roof has leaked since the room was put in. I called the first two winters and they said they would fix it in the spring. The first time, they claimed they came and fixed it while I was at work. The second time, they just never came, even though I called multiple times and they kept saying they would come and fix it. It still leaks every winter, and now is leaking during very heavy rains. I would never use this company again and would urge everyone to steer clear of them!!
Description of Work: Added a sunroom and a hot tub
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Service Categories
Sunrooms and Patio Enclosures
FAQ
Warren Sunrooms Inc is currently rated 1 overall out of 5.
No, Warren Sunrooms Inc does not offer free project estimates.
No, Warren Sunrooms Inc does not offer eco-friendly accreditations.
No, Warren Sunrooms Inc does not offer a senior discount.
No, Warren Sunrooms Inc does not offer emergency services.
No, Warren Sunrooms Inc does not offer warranties.