Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Bugs R Us Pest Services Inc

4.9(
87
)
Bug and Insect Pest Control Service, Bird and Bat Pest Control Service, Termite Pest Control Service,

About us

Bugs "R" Us was started in 1996 by current owner Steve Palmer. Mr. Palmer personally oversees all business operations in order to ensure all work is done in a professional manner. We do not sub contract to any other company so you can be assured that we will give you personal attention. 32 yrs experience. Award Winning!

Business highlights

29 years of experience

Services we offer

Ants, Crickets, Ear Wigs, Flies, Mosquitos, Pest Control - Bed Bugs, Roaches, Termites, Ticks Mosquito Service, null

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.987 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
1%
1
1%
Write a review
Showing 1-25 of 87 reviews
Luis R.
Apr 2023
5.0
Yes, I recommend this pro
$700
Great customer service hopefully problem solved
Matthew H.
Oct 2020
5.0
Yes, I recommend this pro
$300
Pest Control
Response from Bugs R Us Pest Services Inc

"I want to thank you for the comment I have always prided myself to do the right thing for a customer, I am there for you whatever situation call anytime"

Joanne G.
Jul 2020
5.0
Yes, I recommend this pro
No termites, but I had an ant problem that was resolved quickly. Honest & reasonable cost.
Richard G.
Jun 2020
5.0
Yes, I recommend this pro
$185
So far, so good.
James K.
Jun 2020
5.0
Yes, I recommend this pro
$765
Steve is a nice guy, easy to get along with, answers all your questions and concerns. Reasonably priced. Gets to your house in a timely manner.
Annie V.
May 2020
5.0
Yes, I recommend this pro
$125
Great. Good price and was able to get the job done.
Response from Bugs R Us Pest Services Inc

"Thank you so much for your comment"

E K.
Jun 2019
5.0
Yes, I recommend this pro
The owner of this business, Steve Palmer is a consummate professional. He responded to my request for pest control services in Nassau County, Long Island in a timely manner and promptly worked with me to schedule an appointment right away. When he worked on the pest problem, he did a thorough job using a highly effective chemical service. It was also good that Steve gave me detailed instructions on how to prepare the home for his treatments. My family is grateful to Steve for the excellent job that he did! I would give the highest recommendation possible to Steve's business -- and to people who are looking for all aspects of pest control be it a home or business -- give him a call, you will not be disappointed.
Response from Bugs R Us Pest Services Inc

"Thank you for that comment, Bugs R Us is here for you 24/7 , we are just a phone call away."

Rosemarie R.
May 2019
5.0
Yes, I recommend this pro
$150
Steve is very responsive and the price was fair. He had to come back for some lingering ants and did it promptly and without complaints. His price was very reasonable and I would recommend him.
Joseph G.
Apr 2019
5.0
Yes, I recommend this pro
$165
Steve came by on time and sprayed inside and outside. Also gave us some tops of entry points. Very happy with service. However we are getting a few ants back but I have peace of mind that I can call Steve to perform a follow up treatment if required at no additional cost.
Response from Bugs R Us Pest Services Inc

"That you for that nice comment"

Deb N.
Jul 2018
5.0
Yes, I recommend this pro
$155
Great- on time and fixed the issue
Pat F.
Apr 2018
5.0
Yes, I recommend this pro
Fine. I had posted a negative review when they did not come and could not be reached by phone. Steve came today and did the service free of charge to make up for the poor service. He had a family emergency and had left another technician in charge. The technician did not do the scheduled work and has been fired. I did suggest that Steve improve his phone service so if that he can be reached if there is an issue. He said he was looking into it.
Response from Bugs R Us Pest Services Inc

"Thank you very much for that revised comment we are here for you always whenever you need us we will make sure that we are phone call away"

Jessica S.
Apr 2018
5.0
Yes, I recommend this pro
Excellent customer service, price, punctuality and overall great service.
Response from Bugs R Us Pest Services Inc

"Thank you very much for that comment"

Brenda M.
Apr 2018
5.0
Yes, I recommend this pro
$895
We woke up to a swarm of termites on our front porch which some made their way inside the home. We check around the house and found a corner with tiny white termites. We freaked!! We called a few places and no one was able to come in right away except for Bugs R Us. They said they would come in the late afternoon after they finished all their scheduled appointments but for the meantime to spray windex to slow them down which worked perfectly! Thank god for Steve! We are fairly new homeowners and never experienced anything like this so we didn’t know what to do but call a professional. We are so thankful for them squeezing us in on their busy Saturday. He really put us at ease and left me with a feeling that the problem is under control. I would recommend them to everyone!! Thank you Steve!!!!
Response from Bugs R Us Pest Services Inc

"No thank you bugs r us prides itself on not only taking care of your situation but finding out why you have a situation at all to begin with. We are there for you 24 hours a day 365. Thanks again"

Linda K.
Nov 2017
5.0
Yes, I recommend this pro
$850
The owner Steve cane to the house. He looked over my entire house and located the problem areas. He gave me a very good price (had 2 other estimates). He is charging $850 and he will be coming four times a year. He was very professional and trustworthy. He was neat and clean. I would highly recommend Bugs R Us to everyone.
Response from Bugs R Us Pest Services Inc

"Thank you so much for that comment, it means the world to us to make you happy we are always there for you 365"

Lidia M. M.
Nov 2017
2.0
In order to recover out-of-pocket costs from my landlord in Queens housing court, I requested from Steve in advance: a detailed work order, an invoice marked PAID, and a brief letter on company stationary attesting to the fairness of his charges and that there would be no reimbursement to me as a result. This is pretty standard evidentiary procedure when dealing with errant NYC landlords in the courts. Steve adopted a "sure, we'll talk about it" attitude, then neglected to treat the one closet and the kitchenette recess in my small apartment - "These are separate rooms," he stated - and when I pressed him to provide the documents I requested he said, "I need a decent rating from you on Angie's List". The pest problem returned within weeks. Skip this service outside of Nassau County. Sorry that my first experience with Angie's list has been my worst experience ever with an exterminator.
Response from Bugs R Us Pest Services Inc

"Bugs r us went to service this client.she called. Months later and stated she still had a problem and asked me if I would service the other parts of the [Member Information Removed]. For a discounted rate and asked me if I would provide documentation for New York City housing. Was there the next morning to service, got there at 6:30 AM as instructed, nobody was home nobody answered the phone, nobody answered the door, drove 25 miles out of my way services but the least you could have done was to answer the telephone call leave me a note, I will be contacting my attorney"

Sandra D.
Oct 2017
5.0
Yes, I recommend this pro
$175
We had a terrible ant problem at the beginning of spring and Steve took care of that issue, he’s very knowledgeable and thoroughly covered all areas of our home. Steve contacted us to come back and take care of our home this week without us having to call him first, very satisfied with his service!
Response from Bugs R Us Pest Services Inc

"Thank you very much for that nice comment, better late than never, Bugs r us Will always be there for you winter spring summer fall"

Keera M.
Sep 2017
5.0
Yes, I recommend this pro
$175
Steve was very calm and understanding. He carefully looked around and put treatment down and also gave suggestions for where they might be coming from and what to do to seal cracks/holes, etc. Will definitely use him again if there are any other issues!
Response from Bugs R Us Pest Services Inc

"Thank you for that very nice comment we are always here if you need us"

Robert R.
Aug 2017
2.0
Was going to be 1 and a 1/2 hrs. Late
Response from Bugs R Us Pest Services Inc

"I am sorry, I tried to get to you the time I specified.i did call u and let u know .I did call another company who does some of my over flow . I felt very bad that u were not happy, if u look at all my comments u will see this is an isolated incident. If I could ever make it up to u I'm just a phone call away.but just so we are clear i could understand if i did a bad job or tried to rip you off but to give me a D rating is very unfair and inappropriate especially since I'm always on the customers side, caring more about taking care of the problem."

Linda P.
Aug 2017
5.0
Yes, I recommend this pro
$165
The owner, Steve Palmer, understood how important our timing was and arranged to have a technician that afternoon! What a lucky break. The technician was very knowledgeable and professional, courteous and extremely thorough, and genuinely concerned about getting rid of these awful pests. It went very well and with great results--bye bye ants!
Response from Bugs R Us Pest Services Inc

"Thank you for that really nice comment bugs r us makes sure you are happy with your service."

Craig M.
Jul 2017
5.0
Yes, I recommend this pro
He scheduled a visit for the next day for an inspection. He assessed the problem and determined that no immediate action was required. He suggested possible solutions but did not try to sell anything unnecessary. I really appreciated his assistance and will call again when the need arises.
Response from Bugs R Us Pest Services Inc

"Thank you for that very nice comment, I'm here to make sure that I can take care of your problems not sell you something you don't need or charge you for something I didn't do. Call anytime I'm there for you."

Gary R.
Jul 2017
5.0
Yes, I recommend this pro
He was good, we just decided to use a family exterminator.
Response from Bugs R Us Pest Services Inc

"Thank u"

Claude S.
Jun 2017
5.0
Yes, I recommend this pro
Great. Steve was on time and worked efficiently. He was friendly and knowledgeable; he answered all our questions. Great job!
Response from Bugs R Us Pest Services Inc

"Thank u for that great comment we r always here if u need us."

Linda L.
May 2017
5.0
Yes, I recommend this pro
Steve responded to my call immediately, which is amazing in itself. He explained, in detail what he was going to do and completed job in timely manor. Would definite refer him to friends.
George W.
Apr 2017
5.0
Yes, I recommend this pro
He came out within 5 minutes; gave me an estimate, and didn't charge a dime. I'm really impressed and glad he could come out. He took the time to explain what he could and couldn't do, and you could really tell he cares about his customers. I would highly recommend him.
David L.
Mar 2017
5.0
Yes, I recommend this pro
Steve came over the same day we called, confirmed that it was termites, explained everything very thoroughly. He put bait trap cylinders around our house, when the wall was opened up poison was sprayed. His guys will come back 5 times throughout the year to check the cylinders (they have come back once so far, Steve's guy was very friendly as well.) Yesterday my wife saw a few termites with the wings, we called Steve and he was at our house within 2 hours. He calmed us down and told us that since we live on a slab there could be termites that come through there, but these aren't termites to worry about (we thought we were going to have to open our walls back up.) Steve eased our minds and told us not to hesitate to call him again if we see anything else. We will be using Bugs R Us for all of our exterminating needs.
Response from Bugs R Us Pest Services Inc

"Thank you for that real nice comment we strive to be the best that we could be"

Showing 1-25 of 87

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bugs R Us Pest Services Inc is currently rated 4.9 overall out of 5.
Bugs R Us Pest Services Inc accepts the following forms of payment: CreditCard
Yes, Bugs R Us Pest Services Inc offers free project estimates.
No, Bugs R Us Pest Services Inc does not offer eco-friendly accreditations.
No, Bugs R Us Pest Services Inc does not offer a senior discount.
No, Bugs R Us Pest Services Inc does not offer emergency services.
No, Bugs R Us Pest Services Inc does not offer warranties.

Contact Information

19 Albatross Rd, Levittown, NY 11756

Share project details to get started.